diff --git a/apps/web/src/locales/en/messages.json b/apps/web/src/locales/en/messages.json
index aa145c230fd..a956dd238cb 100644
--- a/apps/web/src/locales/en/messages.json
+++ b/apps/web/src/locales/en/messages.json
@@ -4558,6 +4558,9 @@
       }
     }
   },
+  "reportGenerationComplete": {
+    "message": "Report generation complete"
+  },
   "riskInsightsRunReport": {
     "message": "Run report"
   },
diff --git a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/member-access-report.component.html b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/member-access-report.component.html
index 301e7d864a9..c2091d1a452 100644
--- a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/member-access-report.component.html
+++ b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/member-access-report.component.html
@@ -55,12 +55,13 @@
           ></bit-avatar>
           <div class="tw-flex tw-flex-col">
             <button type="button" bitLink (click)="edit(row)">
-              {{ row.name }}
+              {{ row.name || row.email }}
             </button>
-
-            <div class="tw-text-sm tw-mt-1 tw-text-muted">
-              {{ row.email }}
-            </div>
+            @if (row.name) {
+              <div class="tw-text-sm tw-mt-1 tw-text-muted">
+                {{ row.email }}
+              </div>
+            }
           </div>
         </div>
       </td>
diff --git a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/member-access-report.component.spec.ts b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/member-access-report.component.spec.ts
new file mode 100644
index 00000000000..5e2293ebb9d
--- /dev/null
+++ b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/member-access-report.component.spec.ts
@@ -0,0 +1,148 @@
+/**
+ * Unit tests for MemberAccessReportComponent
+ *
+ * These tests focus on the member column display logic to ensure:
+ * - Users with names show name as primary text and email as secondary
+ * - Users without names show email as primary text with no secondary text
+ */
+
+describe("MemberAccessReportComponent - Member Column Display Logic", () => {
+  describe("Template logic for member name display", () => {
+    it("should use name when available (name || email pattern)", () => {
+      const user = { name: "John Doe", email: "john@example.com" };
+      const displayText = user.name || user.email;
+      expect(displayText).toBe("John Doe");
+    });
+
+    it("should fallback to email when name is empty string", () => {
+      const user = { name: "", email: "noname@example.com" };
+      const displayText = user.name || user.email;
+      expect(displayText).toBe("noname@example.com");
+    });
+
+    it("should fallback to email when name is null", () => {
+      const user = { name: null as any, email: "null@example.com" };
+      const displayText = user.name || user.email;
+      expect(displayText).toBe("null@example.com");
+    });
+
+    it("should fallback to email when name is undefined", () => {
+      const user = { name: undefined as any, email: "undefined@example.com" };
+      const displayText = user.name || user.email;
+      expect(displayText).toBe("undefined@example.com");
+    });
+  });
+
+  describe("Template logic for showing secondary email", () => {
+    it("should show secondary email when user has a name", () => {
+      const user = { name: "John Doe", email: "john@example.com" };
+      const showSecondary = !!user.name;
+      expect(showSecondary).toBe(true);
+    });
+
+    it("should not show secondary email when name is empty string", () => {
+      const user = { name: "", email: "noname@example.com" };
+      const showSecondary = !!user.name;
+      expect(showSecondary).toBe(false);
+    });
+
+    it("should not show secondary email when name is null", () => {
+      const user = { name: null as any, email: "null@example.com" };
+      const showSecondary = !!user.name;
+      expect(showSecondary).toBe(false);
+    });
+
+    it("should not show secondary email when name is undefined", () => {
+      const user = { name: undefined as any, email: "undefined@example.com" };
+      const showSecondary = !!user.name;
+      expect(showSecondary).toBe(false);
+    });
+  });
+
+  describe("Combined scenarios matching template", () => {
+    interface TestUser {
+      name: string;
+      email: string;
+    }
+
+    const getDisplayInfo = (user: TestUser) => {
+      return {
+        primaryText: user.name || user.email,
+        showSecondaryEmail: !!user.name,
+        secondaryText: user.name ? user.email : null,
+      };
+    };
+
+    it("should correctly display user with name", () => {
+      const user = { name: "Alice Smith", email: "alice@example.com" };
+      const display = getDisplayInfo(user);
+
+      expect(display.primaryText).toBe("Alice Smith");
+      expect(display.showSecondaryEmail).toBe(true);
+      expect(display.secondaryText).toBe("alice@example.com");
+    });
+
+    it("should correctly display user without name", () => {
+      const user = { name: "", email: "bob@example.com" };
+      const display = getDisplayInfo(user);
+
+      expect(display.primaryText).toBe("bob@example.com");
+      expect(display.showSecondaryEmail).toBe(false);
+      expect(display.secondaryText).toBe(null);
+    });
+
+    it("should handle multiple users with mixed scenarios", () => {
+      const users = [
+        { name: "User With Name", email: "with@example.com" },
+        { name: "", email: "without@example.com" },
+        { name: "Another Name", email: "another@example.com" },
+      ];
+
+      const displays = users.map(getDisplayInfo);
+
+      // First user (with name)
+      expect(displays[0].primaryText).toBe("User With Name");
+      expect(displays[0].showSecondaryEmail).toBe(true);
+      expect(displays[0].secondaryText).toBe("with@example.com");
+
+      // Second user (without name)
+      expect(displays[1].primaryText).toBe("without@example.com");
+      expect(displays[1].showSecondaryEmail).toBe(false);
+      expect(displays[1].secondaryText).toBe(null);
+
+      // Third user (with name)
+      expect(displays[2].primaryText).toBe("Another Name");
+      expect(displays[2].showSecondaryEmail).toBe(true);
+      expect(displays[2].secondaryText).toBe("another@example.com");
+    });
+  });
+
+  describe("Template pattern verification", () => {
+    it("should match the pattern used in Members page", () => {
+      // This test verifies that our logic matches the Members page pattern:
+      // Primary: {{ row.name || row.email }}
+      // Secondary: @if (row.name) { {{ row.email }} }
+
+      const testCases = [
+        {
+          user: { name: "Test User", email: "test@example.com" },
+          expectedPrimary: "Test User",
+          expectedShowSecondary: true,
+        },
+        {
+          user: { name: "", email: "noname@example.com" },
+          expectedPrimary: "noname@example.com",
+          expectedShowSecondary: false,
+        },
+      ];
+
+      testCases.forEach(({ user, expectedPrimary, expectedShowSecondary }) => {
+        const primary = user.name || user.email;
+        const showSecondary = !!user.name;
+
+        expect(primary).toBe(expectedPrimary);
+        expect(showSecondary).toBe(expectedShowSecondary);
+      });
+    });
+  });
+});
diff --git a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/model/member-access-progress.spec.ts b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/model/member-access-progress.spec.ts
new file mode 100644
index 00000000000..2a93c6aa702
--- /dev/null
+++ b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/model/member-access-progress.spec.ts
@@ -0,0 +1,156 @@
+import {
+  MemberAccessProgress,
+  MemberAccessProgressConfig,
+  MemberAccessProgressState,
+  calculateProgressPercentage,
+} from "./member-access-progress";
+
+describe("MemberAccessProgress", () => {
+  describe("Progress Configuration", () => {
+    it("should have valid configuration for all progress steps", () => {
+      // Verify all steps have a config entry
+      Object.values(MemberAccessProgress).forEach((step) => {
+        const config = MemberAccessProgressConfig[step];
+        expect(config).toBeDefined();
+        expect(config.messageKey).toBeDefined();
+        expect(config.progress).toBeDefined();
+        expect(typeof config.messageKey).toBe("string");
+        expect(typeof config.progress).toBe("number");
+      });
+    });
+
+    it("should have 'reportGenerationComplete' as the completion message key", () => {
+      const completeConfig = MemberAccessProgressConfig[MemberAccessProgress.Complete];
+      expect(completeConfig.messageKey).toBe("reportGenerationComplete");
+    });
+
+    it("should have 100% progress for Complete step", () => {
+      const completeConfig = MemberAccessProgressConfig[MemberAccessProgress.Complete];
+      expect(completeConfig.progress).toBe(100);
+    });
+
+    it("should have sequential progress values", () => {
+      const progressValues = [
+        MemberAccessProgressConfig[MemberAccessProgress.FetchingMembers].progress,
+        MemberAccessProgressConfig[MemberAccessProgress.FetchingCollections].progress,
+        MemberAccessProgressConfig[MemberAccessProgress.FetchingGroups].progress,
+        MemberAccessProgressConfig[MemberAccessProgress.FetchingCipherCounts].progress,
+        MemberAccessProgressConfig[MemberAccessProgress.BuildingMaps].progress,
+        MemberAccessProgressConfig[MemberAccessProgress.ProcessingMembers].progress,
+        MemberAccessProgressConfig[MemberAccessProgress.Complete].progress,
+      ];
+
+      // Verify values are in ascending order
+      for (let i = 0; i < progressValues.length - 1; i++) {
+        expect(progressValues[i]).toBeLessThanOrEqual(progressValues[i + 1]);
+      }
+    });
+
+    it("should have unique message keys for all steps", () => {
+      const messageKeys = Object.values(MemberAccessProgressConfig).map((c) => c.messageKey);
+      const uniqueKeys = new Set(messageKeys);
+      expect(uniqueKeys.size).toBe(messageKeys.length);
+    });
+  });
+
+  describe("calculateProgressPercentage", () => {
+    it("should return static progress for non-ProcessingMembers steps", () => {
+      const state: MemberAccessProgressState = {
+        step: MemberAccessProgress.FetchingMembers,
+        processedMembers: 0,
+        totalMembers: 100,
+        message: "",
+      };
+
+      const result = calculateProgressPercentage(state);
+      expect(result).toBe(
+        MemberAccessProgressConfig[MemberAccessProgress.FetchingMembers].progress,
+      );
+    });
+
+    it("should calculate dynamic progress for ProcessingMembers step", () => {
+      const state: MemberAccessProgressState = {
+        step: MemberAccessProgress.ProcessingMembers,
+        processedMembers: 50,
+        totalMembers: 100,
+        message: "",
+      };
+
+      const result = calculateProgressPercentage(state);
+      // 35% base + (50/100 * 60%) = 35% + 30% = 65%
+      expect(result).toBe(65);
+    });
+
+    it("should return 35% for ProcessingMembers with 0 processed", () => {
+      const state: MemberAccessProgressState = {
+        step: MemberAccessProgress.ProcessingMembers,
+        processedMembers: 0,
+        totalMembers: 100,
+        message: "",
+      };
+
+      const result = calculateProgressPercentage(state);
+      expect(result).toBe(35);
+    });
+
+    it("should cap at 95% for ProcessingMembers with all processed", () => {
+      const state: MemberAccessProgressState = {
+        step: MemberAccessProgress.ProcessingMembers,
+        processedMembers: 100,
+        totalMembers: 100,
+        message: "",
+      };
+
+      const result = calculateProgressPercentage(state);
+      // 35% + (100/100 * 60%) = 35% + 60% = 95%
+      expect(result).toBe(95);
+    });
+
+    it("should handle ProcessingMembers with 0 total members", () => {
+      const state: MemberAccessProgressState = {
+        step: MemberAccessProgress.ProcessingMembers,
+        processedMembers: 0,
+        totalMembers: 0,
+        message: "",
+      };
+
+      const result = calculateProgressPercentage(state);
+      // Should use static progress when totalMembers is 0
+      expect(result).toBe(
+        MemberAccessProgressConfig[MemberAccessProgress.ProcessingMembers].progress,
+      );
+    });
+
+    it("should return 100% for Complete step", () => {
+      const state: MemberAccessProgressState = {
+        step: MemberAccessProgress.Complete,
+        processedMembers: 100,
+        totalMembers: 100,
+        message: "",
+      };
+
+      const result = calculateProgressPercentage(state);
+      expect(result).toBe(100);
+    });
+
+    it("should calculate correct progress for partial processing", () => {
+      const testCases = [
+        { processed: 10, total: 100, expected: 41 }, // 35 + (10/100 * 60)
+        { processed: 25, total: 100, expected: 50 }, // 35 + (25/100 * 60)
+        { processed: 75, total: 100, expected: 80 }, // 35 + (75/100 * 60)
+      ];
+
+      testCases.forEach(({ processed, total, expected }) => {
+        const state: MemberAccessProgressState = {
+          step: MemberAccessProgress.ProcessingMembers,
+          processedMembers: processed,
+          totalMembers: total,
+          message: "",
+        };
+
+        const result = calculateProgressPercentage(state);
+        expect(result).toBe(expected);
+      });
+    });
+  });
+});
diff --git a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/model/member-access-progress.ts b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/model/member-access-progress.ts
index 07d6844e2c3..94fa7ea72bd 100644
--- a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/model/member-access-progress.ts
+++ b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/model/member-access-progress.ts
@@ -60,7 +60,7 @@ export const MemberAccessProgressConfig = Object.freeze({
     progress: 35,
   },
   [MemberAccessProgress.Complete]: {
-    messageKey: "complete",
+    messageKey: "reportGenerationComplete",
     progress: 100,
   },
 } as const);
diff --git a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/services/member-access-report.service.spec.ts b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/services/member-access-report.service.spec.ts
index 615e6d079b2..637566b4228 100644
--- a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/services/member-access-report.service.spec.ts
+++ b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/services/member-access-report.service.spec.ts
@@ -1,168 +1,520 @@
 import { mock } from "jest-mock-extended";
 import { of } from "rxjs";
 
+import {
+  CollectionAdminService,
+  OrganizationUserApiService,
+} from "@bitwarden/admin-console/common";
+import { ApiService } from "@bitwarden/common/abstractions/api.service";
+import { CollectionAdminView } from "@bitwarden/common/admin-console/models/collections";
 import { EncryptService } from "@bitwarden/common/key-management/crypto/abstractions/encrypt.service";
+import { ListResponse } from "@bitwarden/common/models/response/list.response";
 import { I18nService } from "@bitwarden/common/platform/abstractions/i18n.service";
 import { SymmetricCryptoKey } from "@bitwarden/common/platform/models/domain/symmetric-crypto-key";
 import { mockAccountServiceWith } from "@bitwarden/common/spec";
 import { OrganizationId, UserId } from "@bitwarden/common/types/guid";
+import { CipherResponse } from "@bitwarden/common/vault/models/response/cipher.response";
 import { newGuid } from "@bitwarden/guid";
 import { KeyService } from "@bitwarden/key-management";
+import { GroupApiService } from "@bitwarden/web-vault/app/admin-console/organizations/core/services/group/group-api.service";
+import { GroupDetailsView } from "@bitwarden/web-vault/app/admin-console/organizations/core/views/group-details.view";
 
-import { MemberAccessReportApiService } from "./member-access-report-api.service";
-import {
-  memberAccessReportsMock,
-  memberAccessWithoutAccessDetailsReportsMock,
-} from "./member-access-report.mock";
 import { MemberAccessReportService } from "./member-access-report.service";
 
-describe("ImportService", () => {
+describe("MemberAccessReportService", () => {
   const mockOrganizationId = "mockOrgId" as OrganizationId;
-  const reportApiService = mock<MemberAccessReportApiService>();
-  const mockEncryptService = mock<EncryptService>();
   const userId = newGuid() as UserId;
+
+  const mockOrganizationUserApiService = mock<OrganizationUserApiService>();
+  const mockCollectionAdminService = mock<CollectionAdminService>();
+  const mockGroupApiService = mock<GroupApiService>();
+  const mockApiService = mock<ApiService>();
+  const mockEncryptService = mock<EncryptService>();
   const mockAccountService = mockAccountServiceWith(userId);
   const mockKeyService = mock<KeyService>();
-  let memberAccessReportService: MemberAccessReportService;
-  const i18nMock = mock<I18nService>({
+  const mockI18nService = mock<I18nService>({
     t(key) {
       return key;
     },
   });
 
+  let service: MemberAccessReportService;
+
   beforeEach(() => {
+    jest.clearAllMocks();
+
     mockKeyService.orgKeys$.mockReturnValue(
       of({ mockOrgId: new SymmetricCryptoKey(new Uint8Array(64)) }),
     );
-    reportApiService.getMemberAccessData.mockImplementation(() =>
-      Promise.resolve(memberAccessReportsMock),
-    );
-    memberAccessReportService = new MemberAccessReportService(
-      reportApiService,
-      i18nMock,
+
+    // Mock account service
+    mockAccountService.activeAccount$ = of({ id: userId } as any);
+
+    service = new MemberAccessReportService(
+      mockI18nService,
       mockEncryptService,
       mockKeyService,
       mockAccountService,
+      mockOrganizationUserApiService,
+      mockCollectionAdminService,
+      mockGroupApiService,
+      mockApiService,
     );
   });
 
-  describe("generateMemberAccessReportView", () => {
-    it("should generate member access report view", async () => {
-      const result =
-        await memberAccessReportService.generateMemberAccessReportView(mockOrganizationId);
-
-      expect(result).toEqual([
-        {
-          name: "Sarah Johnson",
-          email: "sjohnson@email.com",
-          collectionsCount: 3,
-          groupsCount: 1,
-          itemsCount: 0,
-          userGuid: expect.any(String),
-          usesKeyConnector: expect.any(Boolean),
-        },
-        {
-          name: "James Lull",
-          email: "jlull@email.com",
-          collectionsCount: 2,
-          groupsCount: 1,
-          itemsCount: 0,
-          userGuid: expect.any(String),
-          usesKeyConnector: expect.any(Boolean),
-        },
-        {
-          name: "Beth Williams",
-          email: "bwilliams@email.com",
-          collectionsCount: 2,
-          groupsCount: 1,
-          itemsCount: 0,
-          userGuid: expect.any(String),
-          usesKeyConnector: expect.any(Boolean),
-        },
-        {
-          name: "Ray Williams",
-          email: "rwilliams@email.com",
-          collectionsCount: 3,
-          groupsCount: 3,
-          itemsCount: 0,
-          userGuid: expect.any(String),
-          usesKeyConnector: expect.any(Boolean),
-        },
-      ]);
-    });
-  });
-
   describe("generateUserReportExportItems", () => {
-    it("should generate user report export items", async () => {
-      const result =
-        await memberAccessReportService.generateUserReportExportItems(mockOrganizationId);
+    describe("(No Name) fallback", () => {
+      it("should use '(No Name)' when user has empty name string", async () => {
+        // Setup mock data with empty name
+        mockOrganizationUserApiService.getAllUsers.mockResolvedValue({
+          data: [
+            {
+              id: "user1",
+              name: "", // Empty name
+              email: "user@example.com",
+              twoFactorEnabled: false,
+              resetPasswordEnrolled: false,
+              usesKeyConnector: false,
+              groups: ["group1"],
+              avatarColor: null,
+            } as any,
+          ],
+        } as ListResponse<any>);
 
-      const filteredReportItems = result
-        .filter(
-          (item) =>
-            (item.name === "Sarah Johnson" &&
-              item.group === "Group 1" &&
-              item.totalItems === "0") ||
-            (item.name === "James Lull" && item.group === "Group 4" && item.totalItems === "0"),
-        )
-        .map((item) => ({
-          name: item.name,
-          email: item.email,
-          group: item.group,
-          totalItems: item.totalItems,
-          accountRecovery: item.accountRecovery,
-          twoStepLogin: item.twoStepLogin,
-        }));
+        mockCollectionAdminService.collectionAdminViews$.mockReturnValue(
+          of([
+            {
+              id: "col1",
+              name: "Test Collection",
+              groups: [{ id: "group1", readOnly: false, hidePasswords: false, manage: false }],
+              users: [],
+            } as CollectionAdminView,
+          ]),
+        );
 
-      expect(filteredReportItems).toEqual(
-        expect.arrayContaining([
-          expect.objectContaining({
-            email: "sjohnson@email.com",
-            name: "Sarah Johnson",
-            twoStepLogin: "memberAccessReportTwoFactorEnabledTrue",
-            accountRecovery: "memberAccessReportAuthenticationEnabledTrue",
-            group: "Group 1",
-            totalItems: "0",
-          }),
-          expect.objectContaining({
-            email: "jlull@email.com",
-            name: "James Lull",
-            twoStepLogin: "memberAccessReportTwoFactorEnabledFalse",
-            accountRecovery: "memberAccessReportAuthenticationEnabledFalse",
-            group: "Group 4",
-            totalItems: "0",
-          }),
-        ]),
-      );
+        mockGroupApiService.getAllDetails.mockResolvedValue([
+          {
+            id: "group1",
+            name: "Test Group",
+            collections: [{ id: "col1", readOnly: false, hidePasswords: false, manage: false }],
+          } as GroupDetailsView,
+        ]);
+
+        mockApiService.getCiphersOrganization.mockResolvedValue({
+          data: [] as CipherResponse[],
+        });
+
+        // Generate report view first (required before export)
+        await service.generateMemberAccessReportView(mockOrganizationId);
+
+        // Generate export
+        const result = await service.generateUserReportExportItems(mockOrganizationId);
+
+        // Verify all export items have "(No Name)" instead of empty string
+        expect(result.length).toBeGreaterThan(0);
+        result.forEach((item) => {
+          expect(item.name).toBe("(No Name)");
+        });
+      });
+
+      it("should use actual name when user has non-empty name", async () => {
+        // Setup mock data with actual name
+        mockOrganizationUserApiService.getAllUsers.mockResolvedValue({
+          data: [
+            {
+              id: "user1",
+              name: "John Doe",
+              email: "john@example.com",
+              twoFactorEnabled: false,
+              resetPasswordEnrolled: false,
+              usesKeyConnector: false,
+              groups: ["group1"],
+              avatarColor: null,
+            } as any,
+          ],
+        } as ListResponse<any>);
+
+        mockCollectionAdminService.collectionAdminViews$.mockReturnValue(
+          of([
+            {
+              id: "col1",
+              name: "Test Collection",
+              groups: [{ id: "group1", readOnly: false, hidePasswords: false, manage: false }],
+              users: [],
+            } as CollectionAdminView,
+          ]),
+        );
+
+        mockGroupApiService.getAllDetails.mockResolvedValue([
+          {
+            id: "group1",
+            name: "Test Group",
+            collections: [{ id: "col1", readOnly: false, hidePasswords: false, manage: false }],
+          } as GroupDetailsView,
+        ]);
+
+        mockApiService.getCiphersOrganization.mockResolvedValue({
+          data: [] as CipherResponse[],
+        });
+
+        // Generate report view first
+        await service.generateMemberAccessReportView(mockOrganizationId);
+
+        // Generate export
+        const result = await service.generateUserReportExportItems(mockOrganizationId);
+
+        // Verify actual name is used
+        expect(result.length).toBeGreaterThan(0);
+        result.forEach((item) => {
+          expect(item.name).toBe("John Doe");
+        });
+      });
+
+      it("should use '(No Name)' for users with no collection or group access", async () => {
+        // Setup mock data with empty name and no access
+        mockOrganizationUserApiService.getAllUsers.mockResolvedValue({
+          data: [
+            {
+              id: "user1",
+              name: "", // Empty name
+              email: "user@example.com",
+              twoFactorEnabled: false,
+              resetPasswordEnrolled: false,
+              usesKeyConnector: false,
+              groups: [], // No groups
+              avatarColor: null,
+            } as any,
+          ],
+        } as ListResponse<any>);
+
+        mockCollectionAdminService.collectionAdminViews$.mockReturnValue(of([]));
+        mockGroupApiService.getAllDetails.mockResolvedValue([]);
+        mockApiService.getCiphersOrganization.mockResolvedValue({
+          data: [] as CipherResponse[],
+        });
+
+        // Generate report view first
+        await service.generateMemberAccessReportView(mockOrganizationId);
+
+        // Generate export
+        const result = await service.generateUserReportExportItems(mockOrganizationId);
+
+        // Should have one row for user with no access
+        expect(result).toHaveLength(1);
+        expect(result[0].name).toBe("(No Name)");
+        expect(result[0].email).toBe("user@example.com");
+        expect(result[0].group).toBe("memberAccessReportNoGroup");
+        expect(result[0].collection).toBe("memberAccessReportNoCollection");
+      });
     });
 
-    it("should generate user report export items and include users with no access", async () => {
-      reportApiService.getMemberAccessData.mockImplementation(() =>
-        Promise.resolve(memberAccessWithoutAccessDetailsReportsMock),
-      );
-      const result =
-        await memberAccessReportService.generateUserReportExportItems(mockOrganizationId);
+    describe("Groups with no collections", () => {
+      it("should include group membership even when group has no collections", async () => {
+        // Setup: user in a group, but group has no collections
+        mockOrganizationUserApiService.getAllUsers.mockResolvedValue({
+          data: [
+            {
+              id: "user1",
+              name: "Jane Doe",
+              email: "jane@example.com",
+              twoFactorEnabled: true,
+              resetPasswordEnrolled: true,
+              usesKeyConnector: false,
+              groups: ["group1"], // User is in group1
+              avatarColor: null,
+            } as any,
+          ],
+        } as ListResponse<any>);
 
-      expect(result).toEqual(
-        expect.arrayContaining([
-          expect.objectContaining({
-            email: "asmith@email.com",
-            name: "Alice Smith",
-            twoStepLogin: "memberAccessReportTwoFactorEnabledTrue",
-            accountRecovery: "memberAccessReportAuthenticationEnabledTrue",
-            group: "Alice Group 1",
-            totalItems: "0",
-          }),
-          expect.objectContaining({
-            email: "rbrown@email.com",
-            name: "Robert Brown",
-            twoStepLogin: "memberAccessReportTwoFactorEnabledFalse",
-            accountRecovery: "memberAccessReportAuthenticationEnabledFalse",
-            group: "memberAccessReportNoGroup",
-            totalItems: "0",
-          }),
-        ]),
-      );
+        // No collections at all
+        mockCollectionAdminService.collectionAdminViews$.mockReturnValue(of([]));
+
+        // Group exists but has no collections
+        mockGroupApiService.getAllDetails.mockResolvedValue([
+          {
+            id: "group1",
+            name: "Empty Group",
+            collections: [], // No collections
+          } as GroupDetailsView,
+        ]);
+
+        mockApiService.getCiphersOrganization.mockResolvedValue({
+          data: [] as CipherResponse[],
+        });
+
+        // Generate report view first
+        await service.generateMemberAccessReportView(mockOrganizationId);
+
+        // Generate export
+        const result = await service.generateUserReportExportItems(mockOrganizationId);
+
+        // Should have one row showing the group membership
+        expect(result).toHaveLength(1);
+        expect(result[0].name).toBe("Jane Doe");
+        expect(result[0].email).toBe("jane@example.com");
+        expect(result[0].group).toBe("Empty Group");
+        expect(result[0].collection).toBe("memberAccessReportNoCollection");
+        expect(result[0].collectionPermission).toBe("memberAccessReportNoCollectionPermission");
+        expect(result[0].totalItems).toBe("0");
+      });
+
+      it("should create separate rows for groups with collections and groups without", async () => {
+        // Setup: user in two groups, one with collections and one without
+        mockOrganizationUserApiService.getAllUsers.mockResolvedValue({
+          data: [
+            {
+              id: "user1",
+              name: "Multi Group User",
+              email: "multi@example.com",
+              twoFactorEnabled: false,
+              resetPasswordEnrolled: false,
+              usesKeyConnector: false,
+              groups: ["group1", "group2"], // In both groups
+              avatarColor: null,
+            } as any,
+          ],
+        } as ListResponse<any>);
+
+        // One collection assigned to group1
+        mockCollectionAdminService.collectionAdminViews$.mockReturnValue(
+          of([
+            {
+              id: "col1",
+              name: "Collection 1",
+              groups: [{ id: "group1", readOnly: false, hidePasswords: false, manage: true }],
+              users: [],
+            } as CollectionAdminView,
+          ]),
+        );
+
+        // group1 has collection, group2 does not
+        mockGroupApiService.getAllDetails.mockResolvedValue([
+          {
+            id: "group1",
+            name: "Group With Collection",
+            collections: [{ id: "col1", readOnly: false, hidePasswords: false, manage: true }],
+          } as GroupDetailsView,
+          {
+            id: "group2",
+            name: "Group Without Collection",
+            collections: [],
+          } as GroupDetailsView,
+        ]);
+
+        mockApiService.getCiphersOrganization.mockResolvedValue({
+          data: [] as CipherResponse[],
+        });
+
+        // Generate report view first
+        await service.generateMemberAccessReportView(mockOrganizationId);
+
+        // Generate export
+        const result = await service.generateUserReportExportItems(mockOrganizationId);
+
+        // Should have 2 rows: one for group1 with collection, one for group2 without
+        expect(result).toHaveLength(2);
+
+        // Find rows by group name
+        const group1Row = result.find((r) => r.group === "Group With Collection");
+        const group2Row = result.find((r) => r.group === "Group Without Collection");
+
+        expect(group1Row).toBeDefined();
+        expect(group1Row?.collection).toBe("Collection 1");
+        expect(group1Row?.collectionPermission).not.toBe(
+          "memberAccessReportNoCollectionPermission",
+        );
+
+        expect(group2Row).toBeDefined();
+        expect(group2Row?.collection).toBe("memberAccessReportNoCollection");
+        expect(group2Row?.collectionPermission).toBe("memberAccessReportNoCollectionPermission");
+        expect(group2Row?.totalItems).toBe("0");
+      });
+
+      it("should show multiple collections for group with collections", async () => {
+        // Setup: user in group with multiple collections
+        mockOrganizationUserApiService.getAllUsers.mockResolvedValue({
+          data: [
+            {
+              id: "user1",
+              name: "User Name",
+              email: "user@example.com",
+              twoFactorEnabled: false,
+              resetPasswordEnrolled: false,
+              usesKeyConnector: false,
+              groups: ["group1"],
+              avatarColor: null,
+            } as any,
+          ],
+        } as ListResponse<any>);
+
+        // Two collections both assigned to group1
+        mockCollectionAdminService.collectionAdminViews$.mockReturnValue(
+          of([
+            {
+              id: "col1",
+              name: "Collection 1",
+              groups: [{ id: "group1", readOnly: false, hidePasswords: false, manage: false }],
+              users: [],
+            } as CollectionAdminView,
+            {
+              id: "col2",
+              name: "Collection 2",
+              groups: [{ id: "group1", readOnly: true, hidePasswords: false, manage: false }],
+              users: [],
+            } as CollectionAdminView,
+          ]),
+        );
+
+        mockGroupApiService.getAllDetails.mockResolvedValue([
+          {
+            id: "group1",
+            name: "Multi Collection Group",
+            collections: [
+              { id: "col1", readOnly: false, hidePasswords: false, manage: false },
+              { id: "col2", readOnly: true, hidePasswords: false, manage: false },
+            ],
+          } as GroupDetailsView,
+        ]);
+
+        mockApiService.getCiphersOrganization.mockResolvedValue({
+          data: [] as CipherResponse[],
+        });
+
+        // Generate report view first
+        await service.generateMemberAccessReportView(mockOrganizationId);
+
+        // Generate export
+        const result = await service.generateUserReportExportItems(mockOrganizationId);
+
+        // Should have 2 rows, one for each collection
+        expect(result).toHaveLength(2);
+        expect(result[0].group).toBe("Multi Collection Group");
+        expect(result[1].group).toBe("Multi Collection Group");
+
+        const collectionNames = result.map((r) => r.collection).sort();
+        expect(collectionNames).toEqual(["Collection 1", "Collection 2"]);
+      });
+    });
+
+    describe("Combined scenarios", () => {
+      it("should handle user with empty name in group with no collections", async () => {
+        // Combines both fixes: empty name + group without collections
+        mockOrganizationUserApiService.getAllUsers.mockResolvedValue({
+          data: [
+            {
+              id: "user1",
+              name: "",
+              email: "noname@example.com",
+              twoFactorEnabled: true,
+              resetPasswordEnrolled: false,
+              usesKeyConnector: false,
+              groups: ["group1"],
+              avatarColor: null,
+            } as any,
+          ],
+        } as ListResponse<any>);
+
+        mockCollectionAdminService.collectionAdminViews$.mockReturnValue(of([]));
+
+        mockGroupApiService.getAllDetails.mockResolvedValue([
+          {
+            id: "group1",
+            name: "No Collection Group",
+            collections: [],
+          } as GroupDetailsView,
+        ]);
+
+        mockApiService.getCiphersOrganization.mockResolvedValue({
+          data: [] as CipherResponse[],
+        });
+
+        // Generate report view first
+        await service.generateMemberAccessReportView(mockOrganizationId);
+
+        // Generate export
+        const result = await service.generateUserReportExportItems(mockOrganizationId);
+
+        expect(result).toHaveLength(1);
+        expect(result[0].name).toBe("(No Name)");
+        expect(result[0].group).toBe("No Collection Group");
+        expect(result[0].collection).toBe("memberAccessReportNoCollection");
+      });
+
+      it("should handle multiple users with mixed name and group scenarios", async () => {
+        // Complex scenario with multiple users
+        mockOrganizationUserApiService.getAllUsers.mockResolvedValue({
+          data: [
+            {
+              id: "user1",
+              name: "Alice",
+              email: "alice@example.com",
+              twoFactorEnabled: true,
+              resetPasswordEnrolled: true,
+              usesKeyConnector: false,
+              groups: ["group1"],
+              avatarColor: null,
+            } as any,
+            {
+              id: "user2",
+              name: "",
+              email: "bob@example.com",
+              twoFactorEnabled: false,
+              resetPasswordEnrolled: false,
+              usesKeyConnector: false,
+              groups: ["group2"],
+              avatarColor: null,
+            } as any,
+          ],
+        } as ListResponse<any>);
+
+        mockCollectionAdminService.collectionAdminViews$.mockReturnValue(
+          of([
+            {
+              id: "col1",
+              name: "Collection A",
+              groups: [{ id: "group1", readOnly: false, hidePasswords: false, manage: false }],
+              users: [],
+            } as CollectionAdminView,
+          ]),
+        );
+
+        mockGroupApiService.getAllDetails.mockResolvedValue([
+          {
+            id: "group1",
+            name: "Group A",
+            collections: [{ id: "col1", readOnly: false, hidePasswords: false, manage: false }],
+          } as GroupDetailsView,
+          {
+            id: "group2",
+            name: "Group B",
+            collections: [], // No collections
+          } as GroupDetailsView,
+        ]);
+
+        mockApiService.getCiphersOrganization.mockResolvedValue({
+          data: [] as CipherResponse[],
+        });
+
+        // Generate report view first
+        await service.generateMemberAccessReportView(mockOrganizationId);
+
+        // Generate export
+        const result = await service.generateUserReportExportItems(mockOrganizationId);
+
+        expect(result).toHaveLength(2);
+
+        // Alice should have actual name with collection
+        const aliceRow = result.find((r) => r.email === "alice@example.com");
+        expect(aliceRow?.name).toBe("Alice");
+        expect(aliceRow?.group).toBe("Group A");
+        expect(aliceRow?.collection).toBe("Collection A");
+
+        // Bob should have "(No Name)" and group without collection
+        const bobRow = result.find((r) => r.email === "bob@example.com");
+        expect(bobRow?.name).toBe("(No Name)");
+        expect(bobRow?.group).toBe("Group B");
+        expect(bobRow?.collection).toBe("memberAccessReportNoCollection");
+      });
     });
   });
 });
diff --git a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/services/member-access-report.service.ts b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/services/member-access-report.service.ts
index 0031b2083c6..99121041368 100644
--- a/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/services/member-access-report.service.ts
+++ b/bitwarden_license/bit-web/src/app/dirt/reports/member-access-report/services/member-access-report.service.ts
@@ -401,7 +401,7 @@ export class MemberAccessReportService {
       for (const access of directAccess) {
         exportItems.push({
           email: member.email,
-          name: member.name,
+          name: member.name || "(No Name)",
           twoStepLogin: member.twoFactorEnabled
             ? this.i18nService.t("memberAccessReportTwoFactorEnabledTrue")
             : this.i18nService.t("memberAccessReportTwoFactorEnabledFalse"),
@@ -421,10 +421,30 @@ export class MemberAccessReportService {
         const groupCollections = groupCollectionMap.get(groupId) || [];
         const groupName = groupNameMap.get(groupId) || "Unknown Group";
 
-        for (const access of groupCollections) {
+        if (groupCollections.length > 0) {
+          // Group has collection access - create a row for each collection
+          for (const access of groupCollections) {
+            exportItems.push({
+              email: member.email,
+              name: member.name || "(No Name)",
+              twoStepLogin: member.twoFactorEnabled
+                ? this.i18nService.t("memberAccessReportTwoFactorEnabledTrue")
+                : this.i18nService.t("memberAccessReportTwoFactorEnabledFalse"),
+              accountRecovery: member.resetPasswordEnrolled
+                ? this.i18nService.t("memberAccessReportAuthenticationEnabledTrue")
+                : this.i18nService.t("memberAccessReportAuthenticationEnabledFalse"),
+              group: groupName,
+              collection:
+                access.collectionName || this.i18nService.t("memberAccessReportNoCollection"),
+              collectionPermission: this.getPermissionText(access),
+              totalItems: String(collectionCipherCountMap.get(access.collectionId) || 0),
+            });
+          }
+        } else {
+          // Group has no collection access - still show the group membership
           exportItems.push({
             email: member.email,
-            name: member.name,
+            name: member.name || "(No Name)",
             twoStepLogin: member.twoFactorEnabled
               ? this.i18nService.t("memberAccessReportTwoFactorEnabledTrue")
               : this.i18nService.t("memberAccessReportTwoFactorEnabledFalse"),
@@ -432,10 +452,9 @@ export class MemberAccessReportService {
               ? this.i18nService.t("memberAccessReportAuthenticationEnabledTrue")
               : this.i18nService.t("memberAccessReportAuthenticationEnabledFalse"),
             group: groupName,
-            collection:
-              access.collectionName || this.i18nService.t("memberAccessReportNoCollection"),
-            collectionPermission: this.getPermissionText(access),
-            totalItems: String(collectionCipherCountMap.get(access.collectionId) || 0),
+            collection: this.i18nService.t("memberAccessReportNoCollection"),
+            collectionPermission: this.i18nService.t("memberAccessReportNoCollectionPermission"),
+            totalItems: "0",
           });
         }
       }
@@ -444,7 +463,7 @@ export class MemberAccessReportService {
       if (directAccess.length === 0 && memberGroups.length === 0) {
         exportItems.push({
           email: member.email,
-          name: member.name,
+          name: member.name || "(No Name)",
           twoStepLogin: member.twoFactorEnabled
             ? this.i18nService.t("memberAccessReportTwoFactorEnabledTrue")
             : this.i18nService.t("memberAccessReportTwoFactorEnabledFalse"),