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mirror of https://github.com/bitwarden/help synced 2025-12-10 21:33:18 +00:00

Add known issues category and two related articles (#19)

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Peter
2017-05-31 13:59:33 +10:00
committed by Kyle Spearrin
parent 8debe8ed2a
commit 049547c15d
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---
layout: article
title: Can't auto-fill in Firefox Private Browsing
categories: [Known Issues]
featured: false
popular: false
tags: [firefox, extension, private mode, private browsing, auto fill]
---
## Issue
The bitwarden extension does not load when I open it in Firefox Private Browsing so I am unable to auto-fill forms.
## Workaround
If the bitwarden extension is locked (little red lock icon), unlock it in a non-private Firefox window before proceeding.
1. Navigate to the website's login page in Firefox Private Browsing
2. Right click the page
- A context menu will appear
3. Select **bitwarden > Auto-fill > the website**

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---
layout: article
title: Extension won't load in Firefox Private Browsing
categories: [Known Issues]
featured: false
popular: false
tags: [firefox, extension, private mode, private browsing]
---
## Issue
The bitwarden extension does not load/appears blank when I open it in Firefox Private Browsing.
## Details
This is a known issue with Firefox that Mozilla is unwilling to fix.
>It is due to the popup being unable to communicate with the background page during private mode. Mozilla claims that inter-window communication should not be allowed in private mode.
## Workaround
If you are looking to auto-fill usernames and passwords while in Firefox Private Browsing, please visit [https://help.bitwarden.com/article/auto-fill-firefox-private-mode](/article/auto-fill-firefox-private-mode/#workaround).
## References
1. bitwarden discussion - <https://github.com/bitwarden/browser/issues/136>
2. FireFox Bugzilla - <https://bugzilla.mozilla.org/show_bug.cgi?id=1329304>

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---
layout: category
title: Known Issues
featured: true
---