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Plans and pricing rev (#247)

* Creation of "Plans & Pricing" category (outside of Account Management),  and initial commit of revisions. 

Include a few downstream edits to Login with SSO.

* Updated descision tree graphic for article/what-plan/is-right-for-me

* Copyedits

* Copyedits 2

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* Fixes to comparisons tables.

* Final copyedit.
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---
layout: article
title: Choosing the Right Subscription Plan
categories: [account-management]
featured: false
popular: false
tags: [free, personal, organization, enterprise, teams, family, plans, subscription]
---
## Table of contents
- [Family Plan now has Premium Features](#family-plan-now-has-premium-features)
- [Teams Plan: Premium Features and more organizational features](#teams-plan-premium-features-and-more-organizational-features)
- [Enterprise Plan: Take advantage of Login with SSO](#enterprise-plan-take-advantage-of-login-with-sso)
- [Compare Teams and Enterprise Plans](#compare-teams-and-enterprise-plans)
- [Frequently Asked Questions](#frequently-asked-questions)
* [FAQS about Changes to Existing Plans](#faqs-about-changes-to-existing-plans)
* [FAQS about Upgrades](#faqs-about-upgrades)
* [FAQS about Login with SSO](#faqs-about-login-with-sso)
## Choosing the Right Subscription Plan
In continuing our mission to empower individuals and organizations to store and share sensitive data easily and securely, we are upgrading features included in some Plans. Certain Plan pricing is updated as well.
**For existing customers, your Plan and your pricing will not change--your existing Plan will continue as it is now. Further, there is no plan to change your Plan or your pricing. However, if you are interested in moving to a new Plan, you can choose to upgrade anytime.**
There are no changes to the **Bitwarden Free Account**, and **Bitwarden Premium Features**, which remain at $10/year. We believe password management for individuals can and should be free. We also believe advanced options for individuals should be affordable.
**Bitwarden Families** grows from 5 users to 6, and the price is lowered from $52/year (with Premium Features for everyone) to $40/year, which now automatically includes Premium features for everyone.
**Bitwarden Teams** gets upgraded with Premium Features for all users, as well as some administrative features such as event logs, user group configuration, API access, 2FA with Duo, and access to the Directory Connector. The updated Teams plan is $3 per user per month billed annually.
**Bitwarden Enterprise** now includes our new [Login with SSO](https://bitwarden.com/blog/post/bitwarden-password-manager-login-with-sso/), as well as Enterprise Policies. The updated Enterprise plan is $5 per user per month billed annually.
## Family Plan now has Premium Features
Since we introduced the Families Plan, weve seen more users opting to add Premium Features to increase the security capabilities for family members. We chose to make Premium Features standard for all members of the Families Plan and lower the overall cost.
Premium Features include 1 GB of encrypted file storage, two-step authentication, Bitwarden Authenticator (TOTP), vault health reports, and priority customer support.
The Families Plan includes 6 user seats for $40/year and all members automatically get Bitwarden Premium Features.
| | Classic 2019 Families Plan + Premium Features | Families Plan (includes premium) |
|:---|:---:|:---:|
| **Cost** | $52/year | $40/year |
| **Feature** | | |
| Base users | 5 | 6 |
| Max users | 5 | 6 |
| Max collections | Unlimited | Unlimited |
| Cloud-hosted | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Self-hosted | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| 1 GB encrypted file storage | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Bitwarden Authenticator (TOTP) | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Two-step login with YubiKey, U2F, Duo | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Vault health reports | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Priority customer support | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
*Pricing shown is based on an annual subscription*
## Teams Plan: Premium Features and more organizational features
Teams Plans get expanded Bitwarden access with more features for team members and each Team organization as a whole.
| | Classic 2019 Teams Plan | Teams Plan |
|:---|:---:|:---:|
| **Cost** | $2/User/Month (billed annually) | $3/User/Month (billed annually) |
| **Feature** | | |
| Base users | 5 | 1 |
| Max users | Unlimited | Unlimited |
| Max collections | Unlimited | Unlimited |
| Cloud-hosted | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Users get Premium features | - | <i class="fa fa-check" aria-hidden="true"></i> |
| 1 GB encrypted file storage for Org items| <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Bitwarden Authenticator (TOTP) for Org items | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Two-step login with YubiKey, U2F, Duo | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Vault health reports for Org items | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Priority customer support | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Event Logs | - | <i class="fa fa-check" aria-hidden="true"></i> |
| User groups | - | <i class="fa fa-check" aria-hidden="true"></i> |
| API Access | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Directory Connector | - | <i class="fa fa-check" aria-hidden="true"></i> |
*Pricing shown is based on an annual subscription*
## Enterprise Plan: Take advantage of Login with SSO
The Enterprise Plan brings significant value to users with the highly anticipated [Login with SSO](https://bitwarden.com/blog/post/bitwarden-password-manager-login-with-sso/) capability.
Login with SSO increases the value of Bitwarden for enterprises by bringing advantages to administrators and end-users:
- Simplifies platform access for employees
- Standardizes logging in with work credentials
- Allows secure user onboarding and succession
- Leverages any existing multi-factor authentication
Login with SSO also gives you ultimate flexibility, integrating with any existing identity management solution that uses SAML 2.0 or OpenID Connect. This feature is only available to organizations on the Enterprise Plan, which is $5/user/month.
| | Classic 2019 Enterprise Plan | Enterprise Plan |
|:---|:---:|:---:|
| **Cost** | $3/User/Month (billed annually) | $5/User/Month (billed annually) |
| **Feature** | | |
| Base users | 1 | 1 |
| Max users | Unlimited | Unlimited |
| Max collections | Unlimited | Unlimited |
| Login with SSO | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Cloud-hosted | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Self-host option | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| 1 GB encrypted file storage | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Bitwarden Authenticator (TOTP) | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Two-step login with YubiKey, U2F, Duo | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Vault health reports | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Priority customer support | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Event Logs | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| User groups | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| API Access | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Directory Connector | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Enterprise Policies | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
*Pricing shown is based on an annual subscription*
As our roadmap expands, we expect more enterprise capabilities to reside within this plan beyond Login with SSO and Enterprise Policies.
## Compare Teams and Enterprise Plans
| | Bitwarden Teams | Bitwarden Enterprise |
|:---|:---:|:---:|
| **Cost** | $3/User/Month (billed annually) | $5/User/Month (billed annually) |
| **Feature** | | |
| Login with SSO | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Enterprise Policies | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Self-host option | - | <i class="fa fa-check" aria-hidden="true"></i> |
*Pricing shown is based on an annual subscription*
## Frequently Asked Questions
### FAQS about Changes to Existing Plans
**Q: If I want to stay on my current Plan, do I need to do anything?**
A: No, you do not need to do anything. Your plan will stay as-is until you take action to upgrade to the additional features.
**Q: I am an existing Premium user, will I be affected?**
A: No, individual premium pricing has not changed.
**Q: Are there any changes to my existing Enterprise Plan pricing?**
A: No, there will be no changes to your existing Enterprise Plan unless you choose to upgrade to include the new Enterprise Login with SSO feature.
**Q: I am a current Teams user with a base user group of 5. Can I maintain that when upgrading to the new plan?**
A: The new Teams plan is billed per-user, so yes you can move that team size, but you would be billed according to the new Teams pricing. You may also choose to add more than 5 users on the new Teams plan. Be aware that the new Teams plan does not have a 5-user get started package, so all users are billed at $3/user/month based on annual pricing.
**Q: Will pricing changes automatically be reflected in my invoices?**
A: If you do not upgrade plans, there will be no changes. If you upgrade to one of the new plans, yes, changes will be reflected in future invoices.
**Q: As new features are developed, which subscription plan will receive these features?**
A: Features developed that apply for all users will be added to applicable plans. New Enterprise features will focus on the updated Enterprise plan.
### FAQS about Upgrades
**Q: I am using a Families Plan--how do I upgrade to receive the new Premium Features?**
A: Note that the Families Plan is $40/year for 6 users including Premium Features. If you want to upgrade to this plan, please [contact](https://bitwarden.com/contact/) the Bitwarden team.
**Q: Is it possible to purchase a Families Plan without Premium Features?**
A: After September 6, 2020 all Families Plan will include Premium Features automatically. If you currently have a Families Plan without Premium, your pricing will remain the same unless you upgrade your plan. The Classic 2019 Families Plan without Premium Features will no longer be available after September 6, 2020.
**Q: I am a current Enterprise Plan customer and would like to implement the new Login with SSO feature, what do I need to do?**
A: We highly recommend you test the feature using the Bitwarden free 7-day trial with an Enterprise trial organization. Once you understand the feature in your test environment, you can upgrade your primary organization to the new Enterprise 2020 plan.
### FAQS about Login with SSO
**Q: When will Login with SSO be available?**
A: Login with SSO is now available to all the client applications.
**Q: What is your pricing for Enterprise and does that include Login with SSO?**
A: Yes, the new Enterprise Plan includes Login with SSO. It is $5/user/month.
**Q: I am a current Enterprise Plan customer and need the new Login with SSO feature. Is there a discount to upgrade to the new plan?**
A: For existing customers who are able to participate in our case study program, we are offering considerations on the updated Enterprise plan. Contact the Bitwarden sales team [here](https://bitwarden.com/contact/).
**Q: I am a current Enterprise Plan customer and would like a trial of the Login with SSO feature. How can I try it out?**
A: We recommend you start a new 7-day trial with a temporary organization to try it out.
**Q: We are an existing Enterprise customer. Will we be able to use the new Login with SSO on our existing subscription plan?**
A: To use Login with SSO you would need to move to the upgraded plan. We are offering current customers who are able to participate in a case study a consideration to make the migration to the new plan easy. Contact our Sales team if you are interested [here](https://bitwarden.com/contact/).
**Q: Can I change to the new subscription plan with Login with SSO, and then go back to the old subscription plan if we decide we dont need the feature?**
A: Once you elect to move forward with the new subscription plan, going back to your previous subscription plan will not be an option.

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---
layout: article
title: Start a Free Trial of Bitwarden Enterprise
categories: [account-management]
featured: false
popular: false
tags: []
---
For information about what is included in Bitwarden Enterprise, see [Bitwarden Plans and Pricing](https://bitwarden.com/pricing/business).
Complete the following steps to start your 7 Day Free Trial of Bitwarden Enterprise:
1. Log in to your Web Vault at [vault.bitwarden.com](https://vault.bitwarden.com).
2. Select the **New Organization** button.
{%image /organizations/new-org-button-overlay.png New Organization button %}
3. On the **New Organization** screen, enter an **Organization Name** for your new Organization and the **Billing Email** we can reach you at.
{% note %}We won't charge you until your 7 Day Free Trial of the Enterprise Plan is over. You can cancel your subscription at any time in the **Settings** tab of your Organization.
{% endnote %}
4. If you're trialing the Enterprise Plan on behalf of a business:
- Check the **This account is owned by a business** checkbox.
- Provide your **Business Name**.
5. Select the **Enterprise** plan option. Doing so will trigger additional enterprise-oriented fields to be displayed.
6. In the **Users** section, enter the number of Bitwarden **User Seats** you need. You can add additional seats later if required.
7. In the **Addons** section, enter the amount of **Additional Storage (GB)** you need. Your plan comes with 1 GB of encrypted file storage, and you can add additional storage later if required.
8. In the **Summary** section, select whether you'd like to be billed **Annually** or **Monthly**.
9. Enter your **Payment Information** and select **Submit**.

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---
layout: article
title: Picking Bitwarden for Personal or Business Use
categories: [account-management]
featured: false
popular: false
hidden: false
tags: [free, personal, organization, enterprise, teams, family, plans, subscription]
---
{% image picking-plan.png %}
## Start Here!
Hi there! Here are a few tips to figure out which Bitwarden options work for you.
Everything at Bitwarden starts with [Create an account](https://vault.bitwarden.com/#/register).
One you create an account, you can
- Add Premium Features to your personal Vault, or
- Launch an Organization to securely share with friends, family, co-workers or your entire company.
- All paid Organization plans (Families, Teams, Enterprise) include Premium Features for everyone!
| Question | Decision / Action |
|:---|:---:|
| Do you want to start protecting<br>your online accounts with Bitwarden? | Yes!<br>[Create an account](https://vault.bitwarden.com/) |
| Who will join you? | [Just me](#just-me)<br>---<br>[Everybody on board](#everybody-on-board) |
## Just me
| Question | Decision / Action |
|:---|:---:|
| Do you need<br>- 1GB storage capacity<br>- Ability to 2FA with security keys<br> - Password health reports<br>- Built in Bitwarden Authenticator (TOTP) | Yes!<br>[Go Premium](https://vault.bitwarden.com/#/?premium=purchase)<br>for your Personal Vault<br>Only $10/year |
| | I'm ok with free for now!<br><br>Go forth and explore!<br>[Download](https://bitwarden.com/download/) additional client apps,<br>[import passwords](https://bitwarden.com/help/article/import-data/), or<br>visit the [help center](https://bitwarden.com/help/) for more |
| Now that I've got this, I want to securely share with others | Pick a path from<br>[Everybody on board](#everybody-on-board)|
## Everybody on board
| Question / Decision | Action |
|:---|:---:|
| I'd like to share with friends and family | [Families](#families) |
| It's time for business | [Business](#business) |
### Families
| Question / Decision | Action |
|:---|:---:|
| We're ready to go!<br>- $40/year for 6 people<br>- 7 day free trial<br>- Everybody gets Premium! | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Families** |
| I want to test the waters first!<br>- OK! There's a free 2-person Organization for that | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Free** |
### Business
| Question / Decision | Action |
|:---|:---:|
| We're ready to go with Teams!<br>- $3/per person/per month (billed annually)<br>- 7 day free trial<br>- Everybody gets Premium! | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Teams** |
| We need SSO authentication, enterprise policies, and a self-hosting option!<br>- $5/per person/per month (billed annually)<br>- 7 day free trial<br>- Everybody gets Premium! | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Enterprise** |
| I'd like to test the basics of organizations!<br>- Free forever<br>- Sharing for 2 users<br>- Limit 2 collections | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Free** |
## Additional resources
- Visit our [help center](https://bitwarden.com/help/)
- Join our [community forums](https://community.bitwarden.com/)
- Check out the [Bitwarden Subreddit](https://www.reddit.com/r/Bitwarden/)
- View a few videos on [YouTube](https://www.youtube.com/bitwarden)
## I need help!
No problem, drop us a line at [bitwarden.com/contact](https://bitwarden.com/contact/)

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---
layout: article
title: Updating billing information
categories: [account-management]
featured: false
popular: false
tags: [account, billing, subscription, organization, premium]
---
Your billing information can only be modified from the [web vault](https://vault.bitwarden.com).
{% warning %}
Billing information for an individual premium subscription and an Organization subscription are separate areas. Updating one will not update the other.
{% endwarning %}
## Organization Subscriptions
1. Log in to the web vault at <https://vault.bitwarden.com>
2. Click **Settings** in the top navigation bar
3. Click **Organizations**
4. Select your Organization
5. Click the **Settings** sub-tab below your Organization name.
6. Select the **Billing** section
## Individual Premium Subscriptions
1. Log in to the web vault at <https://vault.bitwarden.com>
2. Click **Settings** in the top navigation bar
3. Select the **Billing** section
{% note %}
If your payment information has been updated and your subscription is still disabled, please get in touch with us as soon as possible using our [contact page](https://bitwarden.com/contact).
{% endnote %}