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Plans and pricing rev (#247)

* Creation of "Plans & Pricing" category (outside of Account Management),  and initial commit of revisions. 

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* Updated descision tree graphic for article/what-plan/is-right-for-me

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---
layout: article
title: Choosing the Right Subscription Plan
categories: [account-management]
featured: false
popular: false
tags: [free, personal, organization, enterprise, teams, family, plans, subscription]
---
## Table of contents
- [Family Plan now has Premium Features](#family-plan-now-has-premium-features)
- [Teams Plan: Premium Features and more organizational features](#teams-plan-premium-features-and-more-organizational-features)
- [Enterprise Plan: Take advantage of Login with SSO](#enterprise-plan-take-advantage-of-login-with-sso)
- [Compare Teams and Enterprise Plans](#compare-teams-and-enterprise-plans)
- [Frequently Asked Questions](#frequently-asked-questions)
* [FAQS about Changes to Existing Plans](#faqs-about-changes-to-existing-plans)
* [FAQS about Upgrades](#faqs-about-upgrades)
* [FAQS about Login with SSO](#faqs-about-login-with-sso)
## Choosing the Right Subscription Plan
In continuing our mission to empower individuals and organizations to store and share sensitive data easily and securely, we are upgrading features included in some Plans. Certain Plan pricing is updated as well.
**For existing customers, your Plan and your pricing will not change--your existing Plan will continue as it is now. Further, there is no plan to change your Plan or your pricing. However, if you are interested in moving to a new Plan, you can choose to upgrade anytime.**
There are no changes to the **Bitwarden Free Account**, and **Bitwarden Premium Features**, which remain at $10/year. We believe password management for individuals can and should be free. We also believe advanced options for individuals should be affordable.
**Bitwarden Families** grows from 5 users to 6, and the price is lowered from $52/year (with Premium Features for everyone) to $40/year, which now automatically includes Premium features for everyone.
**Bitwarden Teams** gets upgraded with Premium Features for all users, as well as some administrative features such as event logs, user group configuration, API access, 2FA with Duo, and access to the Directory Connector. The updated Teams plan is $3 per user per month billed annually.
**Bitwarden Enterprise** now includes our new [Login with SSO](https://bitwarden.com/blog/post/bitwarden-password-manager-login-with-sso/), as well as Enterprise Policies. The updated Enterprise plan is $5 per user per month billed annually.
## Family Plan now has Premium Features
Since we introduced the Families Plan, weve seen more users opting to add Premium Features to increase the security capabilities for family members. We chose to make Premium Features standard for all members of the Families Plan and lower the overall cost.
Premium Features include 1 GB of encrypted file storage, two-step authentication, Bitwarden Authenticator (TOTP), vault health reports, and priority customer support.
The Families Plan includes 6 user seats for $40/year and all members automatically get Bitwarden Premium Features.
| | Classic 2019 Families Plan + Premium Features | Families Plan (includes premium) |
|:---|:---:|:---:|
| **Cost** | $52/year | $40/year |
| **Feature** | | |
| Base users | 5 | 6 |
| Max users | 5 | 6 |
| Max collections | Unlimited | Unlimited |
| Cloud-hosted | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Self-hosted | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| 1 GB encrypted file storage | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Bitwarden Authenticator (TOTP) | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Two-step login with YubiKey, U2F, Duo | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Vault health reports | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Priority customer support | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
*Pricing shown is based on an annual subscription*
## Teams Plan: Premium Features and more organizational features
Teams Plans get expanded Bitwarden access with more features for team members and each Team organization as a whole.
| | Classic 2019 Teams Plan | Teams Plan |
|:---|:---:|:---:|
| **Cost** | $2/User/Month (billed annually) | $3/User/Month (billed annually) |
| **Feature** | | |
| Base users | 5 | 1 |
| Max users | Unlimited | Unlimited |
| Max collections | Unlimited | Unlimited |
| Cloud-hosted | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Users get Premium features | - | <i class="fa fa-check" aria-hidden="true"></i> |
| 1 GB encrypted file storage for Org items| <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Bitwarden Authenticator (TOTP) for Org items | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Two-step login with YubiKey, U2F, Duo | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Vault health reports for Org items | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Priority customer support | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Event Logs | - | <i class="fa fa-check" aria-hidden="true"></i> |
| User groups | - | <i class="fa fa-check" aria-hidden="true"></i> |
| API Access | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Directory Connector | - | <i class="fa fa-check" aria-hidden="true"></i> |
*Pricing shown is based on an annual subscription*
## Enterprise Plan: Take advantage of Login with SSO
The Enterprise Plan brings significant value to users with the highly anticipated [Login with SSO](https://bitwarden.com/blog/post/bitwarden-password-manager-login-with-sso/) capability.
Login with SSO increases the value of Bitwarden for enterprises by bringing advantages to administrators and end-users:
- Simplifies platform access for employees
- Standardizes logging in with work credentials
- Allows secure user onboarding and succession
- Leverages any existing multi-factor authentication
Login with SSO also gives you ultimate flexibility, integrating with any existing identity management solution that uses SAML 2.0 or OpenID Connect. This feature is only available to organizations on the Enterprise Plan, which is $5/user/month.
| | Classic 2019 Enterprise Plan | Enterprise Plan |
|:---|:---:|:---:|
| **Cost** | $3/User/Month (billed annually) | $5/User/Month (billed annually) |
| **Feature** | | |
| Base users | 1 | 1 |
| Max users | Unlimited | Unlimited |
| Max collections | Unlimited | Unlimited |
| Login with SSO | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Cloud-hosted | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Self-host option | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| 1 GB encrypted file storage | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Bitwarden Authenticator (TOTP) | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Two-step login with YubiKey, U2F, Duo | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Vault health reports | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Priority customer support | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Event Logs | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| User groups | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| API Access | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Directory Connector | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
| Enterprise Policies | <i class="fa fa-check" aria-hidden="true"></i> | <i class="fa fa-check" aria-hidden="true"></i> |
*Pricing shown is based on an annual subscription*
As our roadmap expands, we expect more enterprise capabilities to reside within this plan beyond Login with SSO and Enterprise Policies.
## Compare Teams and Enterprise Plans
| | Bitwarden Teams | Bitwarden Enterprise |
|:---|:---:|:---:|
| **Cost** | $3/User/Month (billed annually) | $5/User/Month (billed annually) |
| **Feature** | | |
| Login with SSO | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Enterprise Policies | - | <i class="fa fa-check" aria-hidden="true"></i> |
| Self-host option | - | <i class="fa fa-check" aria-hidden="true"></i> |
*Pricing shown is based on an annual subscription*
## Frequently Asked Questions
### FAQS about Changes to Existing Plans
**Q: If I want to stay on my current Plan, do I need to do anything?**
A: No, you do not need to do anything. Your plan will stay as-is until you take action to upgrade to the additional features.
**Q: I am an existing Premium user, will I be affected?**
A: No, individual premium pricing has not changed.
**Q: Are there any changes to my existing Enterprise Plan pricing?**
A: No, there will be no changes to your existing Enterprise Plan unless you choose to upgrade to include the new Enterprise Login with SSO feature.
**Q: I am a current Teams user with a base user group of 5. Can I maintain that when upgrading to the new plan?**
A: The new Teams plan is billed per-user, so yes you can move that team size, but you would be billed according to the new Teams pricing. You may also choose to add more than 5 users on the new Teams plan. Be aware that the new Teams plan does not have a 5-user get started package, so all users are billed at $3/user/month based on annual pricing.
**Q: Will pricing changes automatically be reflected in my invoices?**
A: If you do not upgrade plans, there will be no changes. If you upgrade to one of the new plans, yes, changes will be reflected in future invoices.
**Q: As new features are developed, which subscription plan will receive these features?**
A: Features developed that apply for all users will be added to applicable plans. New Enterprise features will focus on the updated Enterprise plan.
### FAQS about Upgrades
**Q: I am using a Families Plan--how do I upgrade to receive the new Premium Features?**
A: Note that the Families Plan is $40/year for 6 users including Premium Features. If you want to upgrade to this plan, please [contact](https://bitwarden.com/contact/) the Bitwarden team.
**Q: Is it possible to purchase a Families Plan without Premium Features?**
A: After September 6, 2020 all Families Plan will include Premium Features automatically. If you currently have a Families Plan without Premium, your pricing will remain the same unless you upgrade your plan. The Classic 2019 Families Plan without Premium Features will no longer be available after September 6, 2020.
**Q: I am a current Enterprise Plan customer and would like to implement the new Login with SSO feature, what do I need to do?**
A: We highly recommend you test the feature using the Bitwarden free 7-day trial with an Enterprise trial organization. Once you understand the feature in your test environment, you can upgrade your primary organization to the new Enterprise 2020 plan.
### FAQS about Login with SSO
**Q: When will Login with SSO be available?**
A: Login with SSO is now available to all the client applications.
**Q: What is your pricing for Enterprise and does that include Login with SSO?**
A: Yes, the new Enterprise Plan includes Login with SSO. It is $5/user/month.
**Q: I am a current Enterprise Plan customer and need the new Login with SSO feature. Is there a discount to upgrade to the new plan?**
A: For existing customers who are able to participate in our case study program, we are offering considerations on the updated Enterprise plan. Contact the Bitwarden sales team [here](https://bitwarden.com/contact/).
**Q: I am a current Enterprise Plan customer and would like a trial of the Login with SSO feature. How can I try it out?**
A: We recommend you start a new 7-day trial with a temporary organization to try it out.
**Q: We are an existing Enterprise customer. Will we be able to use the new Login with SSO on our existing subscription plan?**
A: To use Login with SSO you would need to move to the upgraded plan. We are offering current customers who are able to participate in a case study a consideration to make the migration to the new plan easy. Contact our Sales team if you are interested [here](https://bitwarden.com/contact/).
**Q: Can I change to the new subscription plan with Login with SSO, and then go back to the old subscription plan if we decide we dont need the feature?**
A: Once you elect to move forward with the new subscription plan, going back to your previous subscription plan will not be an option.

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---
layout: article
title: Start a Free Trial of Bitwarden Enterprise
categories: [account-management]
featured: false
popular: false
tags: []
---
For information about what is included in Bitwarden Enterprise, see [Bitwarden Plans and Pricing](https://bitwarden.com/pricing/business).
Complete the following steps to start your 7 Day Free Trial of Bitwarden Enterprise:
1. Log in to your Web Vault at [vault.bitwarden.com](https://vault.bitwarden.com).
2. Select the **New Organization** button.
{%image /organizations/new-org-button-overlay.png New Organization button %}
3. On the **New Organization** screen, enter an **Organization Name** for your new Organization and the **Billing Email** we can reach you at.
{% note %}We won't charge you until your 7 Day Free Trial of the Enterprise Plan is over. You can cancel your subscription at any time in the **Settings** tab of your Organization.
{% endnote %}
4. If you're trialing the Enterprise Plan on behalf of a business:
- Check the **This account is owned by a business** checkbox.
- Provide your **Business Name**.
5. Select the **Enterprise** plan option. Doing so will trigger additional enterprise-oriented fields to be displayed.
6. In the **Users** section, enter the number of Bitwarden **User Seats** you need. You can add additional seats later if required.
7. In the **Addons** section, enter the amount of **Additional Storage (GB)** you need. Your plan comes with 1 GB of encrypted file storage, and you can add additional storage later if required.
8. In the **Summary** section, select whether you'd like to be billed **Annually** or **Monthly**.
9. Enter your **Payment Information** and select **Submit**.

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---
layout: article
title: Picking Bitwarden for Personal or Business Use
categories: [account-management]
featured: false
popular: false
hidden: false
tags: [free, personal, organization, enterprise, teams, family, plans, subscription]
---
{% image picking-plan.png %}
## Start Here!
Hi there! Here are a few tips to figure out which Bitwarden options work for you.
Everything at Bitwarden starts with [Create an account](https://vault.bitwarden.com/#/register).
One you create an account, you can
- Add Premium Features to your personal Vault, or
- Launch an Organization to securely share with friends, family, co-workers or your entire company.
- All paid Organization plans (Families, Teams, Enterprise) include Premium Features for everyone!
| Question | Decision / Action |
|:---|:---:|
| Do you want to start protecting<br>your online accounts with Bitwarden? | Yes!<br>[Create an account](https://vault.bitwarden.com/) |
| Who will join you? | [Just me](#just-me)<br>---<br>[Everybody on board](#everybody-on-board) |
## Just me
| Question | Decision / Action |
|:---|:---:|
| Do you need<br>- 1GB storage capacity<br>- Ability to 2FA with security keys<br> - Password health reports<br>- Built in Bitwarden Authenticator (TOTP) | Yes!<br>[Go Premium](https://vault.bitwarden.com/#/?premium=purchase)<br>for your Personal Vault<br>Only $10/year |
| | I'm ok with free for now!<br><br>Go forth and explore!<br>[Download](https://bitwarden.com/download/) additional client apps,<br>[import passwords](https://bitwarden.com/help/article/import-data/), or<br>visit the [help center](https://bitwarden.com/help/) for more |
| Now that I've got this, I want to securely share with others | Pick a path from<br>[Everybody on board](#everybody-on-board)|
## Everybody on board
| Question / Decision | Action |
|:---|:---:|
| I'd like to share with friends and family | [Families](#families) |
| It's time for business | [Business](#business) |
### Families
| Question / Decision | Action |
|:---|:---:|
| We're ready to go!<br>- $40/year for 6 people<br>- 7 day free trial<br>- Everybody gets Premium! | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Families** |
| I want to test the waters first!<br>- OK! There's a free 2-person Organization for that | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Free** |
### Business
| Question / Decision | Action |
|:---|:---:|
| We're ready to go with Teams!<br>- $3/per person/per month (billed annually)<br>- 7 day free trial<br>- Everybody gets Premium! | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Teams** |
| We need SSO authentication, enterprise policies, and a self-hosting option!<br>- $5/per person/per month (billed annually)<br>- 7 day free trial<br>- Everybody gets Premium! | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Enterprise** |
| I'd like to test the basics of organizations!<br>- Free forever<br>- Sharing for 2 users<br>- Limit 2 collections | Log into the [Web Vault](https://vault.bitwarden.com/)<br>Go to Settings > Organizations > New Organization and select **Free** |
## Additional resources
- Visit our [help center](https://bitwarden.com/help/)
- Join our [community forums](https://community.bitwarden.com/)
- Check out the [Bitwarden Subreddit](https://www.reddit.com/r/Bitwarden/)
- View a few videos on [YouTube](https://www.youtube.com/bitwarden)
## I need help!
No problem, drop us a line at [bitwarden.com/contact](https://bitwarden.com/contact/)

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---
layout: article
title: Updating billing information
categories: [account-management]
featured: false
popular: false
tags: [account, billing, subscription, organization, premium]
---
Your billing information can only be modified from the [web vault](https://vault.bitwarden.com).
{% warning %}
Billing information for an individual premium subscription and an Organization subscription are separate areas. Updating one will not update the other.
{% endwarning %}
## Organization Subscriptions
1. Log in to the web vault at <https://vault.bitwarden.com>
2. Click **Settings** in the top navigation bar
3. Click **Organizations**
4. Select your Organization
5. Click the **Settings** sub-tab below your Organization name.
6. Select the **Billing** section
## Individual Premium Subscriptions
1. Log in to the web vault at <https://vault.bitwarden.com>
2. Click **Settings** in the top navigation bar
3. Select the **Billing** section
{% note %}
If your payment information has been updated and your subscription is still disabled, please get in touch with us as soon as possible using our [contact page](https://bitwarden.com/contact).
{% endnote %}

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--- ---
layout: article layout: article
title: Billing FAQs title: Billing FAQs
categories: [faqs, miscellaneous] categories: [faqs, plans-and-pricing]
featured: true featured: true
popular: false popular: false
hidden: false hidden: false
tags: [] tags: []
order: 07
--- ---
## Table of Contents This article contains Frequently Asked Questions (FAQs) regarding **Plans and Pricing** in the following categories:
- [**Q: How can I add an extra user to my Families Plan?**](#q-how-can-i-add-an-extra-user-to-my-families-plan) - [Account Management](#account-management)
- [**Q: How do I add or remove a user seat from my organization?**](#q-how-do-i-add-or-remove-a-user-seat-from-my-organization) - [Payment Options](#payment-options)
- [**Q: Can I pay with Bitcoin?**](#q-can-i-pay-with-bitcoin) - [Known Issues](#known-issues)
- [**Q: How do I get started with my organization?**](#q-how-do-i-get-started-with-my-organization)
- [**Q: What payments do you accept for customers outside the US?**](#q-what-payments-do-you-accept-for-customers-outside-the-us)
- [**Q: What payments do you accept for customers based in the United States?**](#q-what-payments-do-you-accept-for-customers-based-in-the-united-states)
- [**Q: How do I update my Organization license for my upcoming renewal?**](#q-how-do-i-update-my-organization-license-for-my-upcoming-renewal)
- [**Q: Where in my account do I enter tax information (VAT)?**](#q-where-in-my-account-do-i-enter-tax-information--vat)
- [**Q: Where in my account can I view my subscription plan?**](#q-where-in-my-account-can-i-view-my-subscription-plan)
- [**Q: Where in my account can I view Billing information?**](#q-where-in-my-account-can-i-view-billing-information)
- [**Q: How do I delete my account?**](#q-how-do-i-delete-my-account)
Or, for help selecting the right Bitwarden plan for you, refer to [What Plan is Right for Me?](https://bitwarden.com/help/article/what-plan-is-right-for-me/)
### **Q: How can I add an extra user to my Families Plan?** ## Account Management
**A:** Bitwarden Family plans are currently capped at 6 users. ### Q: How do I find out what subscription plan I'm on?
### **Q: How do I add or remove a user seat from my organization?** **A:** Login to your [Web Vault](https://vault.bitwarden.com):
**A:** You can add or remove user seats at any time and the cost will be automatically pro-rated and debited/credited based on usage. In order to change your user seats, you will want to log into the Web Vault (<https://vault.bitwarden.com>) and go to Settings>Organizations>{Your Org Name}>Settings sub-tab (Gears Icon)>Subscription. - For individual subscriptions, navigate to your **Settings** tab. If the left menu bar has a **Go Premium** option, this account is on a free plan. If the left menu bar has a **Premium Membership** option, this account is on a Premium plan.
- For Organization subscriptions, open your Organization. In your Organization's **Settings** tab, select **Subscription** from the left menu. The **Plan** section will log this Organization's plan.
### **Q: Can I pay with Bitcoin?** ### Q: How do I view my Billing information?
**A:** Yes, please follow these steps: **A:** Viewing Billing information is different depending on whether you're viewing it for an Individual or Organization subscription. Use [Update Your Billing Information](https://bitwarden.com/help/article/update-billing-info/) to guide you through both processes.
1. If you havent already, create a free user account. ### Q: How do I delete my account?
2. Once you do this, or if you already have a user account, navigate to Settings > Organizations > New Organization.
3. Create a free organization on <https://vault.bitwarden.com>.
4. Once that organization account is created, navigate to the admin area. Click on Settings (gear icon). Make sure it is the Settings under the Organization and not the Settings at the top.
5. Click on Billing, you can add Bitcoin credit to the account.
6. Once you have added the credit for the subscription amount, let us know, and we will generate and send you an invoice and activate the new account.
7. You will also receive an invoice from our payment processor (BitPay) at the time the Bitcoin is sent. After that, the Organization will be ready for use, you can also download a license file for your self-hosted installation, if you want to use that option.
### **Q: How do I get started with my organization?** **A:** We're sad to see you go! Use [Delete Your Account](https://help.bitwarden.com/article/delete-your-account/) to guide you through this process.
**A:** If you are ready to activate the Organization plan, you will want to add a payment method to your account. In order to add a payment method for an Organization account: ### Q: How do I upgrade from an Individual subscription to an Organization?
Log into the Web Vault (<https://vault.bitwarden.com>)
Go to Settings > Organizations > {YOUR ORG NAME} > Settings sub-tab (Gears Icon) > Billing.
Once you have configured a payment method, let us know and we will finalize the subscription activation for you.
Q: How do I enable self-hosting for my account? **A:** Use [Upgrade from Individual to Organization](https://bitwarden.com/help/article/upgrade-from-individual-to-organization/) to guide you through this process.
A: Youll need to create an account in the Bitwarden cloud (<https://vault.bitwarden.com>) for billing purposes, and generating/downloading your license. ### Q: How do I add or remove a user seat from my Organization?
1. If you havent already, create a free user account.
2. Once you do this, or if you already have a user account, navigate to Settings > Organizations > New Organization.
3. Create a free organization on <https://vault.bitwarden.com>.
4. Once the new Organization account is created, you can then download a license file for your self-hosted installation.
Here are additional articles related to an on-premise configuration and installation: <https://help.bitwarden.com/hosting/>. **A:** Login to your [Web Vault](https://vault.bitwarden.com) and open your Organization. In your Organization's **Settings** tab, select the **Subscription** from the left menu:
### **Q: What payments do you accept for customers outside the US?** {% image /organizations/org-subscription-screen-overlay-addseats.png Add or Remove seats %}
**A:** We accept Credit/Debit Cards, PayPal, and Bitcoin. For business subscriptions, we also accept international wire transfers and corporate checks, with a minimum payment of 500 USD. For more information regarding payment options, please [Contact Support](https://bitwarden.com/contact/). You can add or remove seats from your Organization at any time. The cost will be automatically pro-rated and debited or credited accordingly.
### **Q: What payments do you accept for customers based in the United States?** ### Q: How do I pay for Premium on a self-hosted instance?
**A:** In order to pay for a self-hosted instance of Bitwarden, you'll need to create an account in the Bitwarden cloud via the [Web Vault](https://vault.bitwarden.com). From there, you can download the license file to apply to your self-hosted instance. Your license file will flag your access to Premium features, so make sure that you download a new license file if you were previously on a free plan.
For more information, see [Hosting](https://bitwarden.com/help/hosting).
## Payment Options
### Q: What payment options do you accept for customers based in the United States?
**A:** We accept Credit/Debit Cards, PayPal, Bank Account (ACH), and Bitcoin. For business subscriptions, we also accept wire transfers and corporate checks, with a minimum payment of 500 USD. For more information regarding payment options, please [Contact Support](https://bitwarden.com/contact/). **A:** We accept Credit/Debit Cards, PayPal, Bank Account (ACH), and Bitcoin. For business subscriptions, we also accept wire transfers and corporate checks, with a minimum payment of 500 USD. For more information regarding payment options, please [Contact Support](https://bitwarden.com/contact/).
### **Q: How do I update my Organization license for my upcoming renewal?** ### Q: What payment options do you accept for customers outside the United States?
**A:** You will want to log into the Web Vault (<https://vault.bitwarden.com>) and go to Settings > Organizations > {YOUR ORG NAME} > Settings sub-tab (Gears Icon) > Subscription. There you will be able to download your new license file. You will need to obtain your Installation Id from the `./bwdata/env/global.override.env` configuration file on your server in order to generate the file, or you can also get it from the Bitwarden System Administration Portal `(https://{YOUR URL}/admin)`. **A:** We accept Credit/Debit Cards, PayPal, and Bitcoin. For business subscriptions, we also accept international wire transfers and corporate checks, with a minimum payment of 500 USD. For more information regarding payment options, please [Contact Support](https://bitwarden.com/contact/).
Once you have the new license file then you can log into your self-hosted Web Vault and go to Settings > Organizations > {YOUR ORG NAME} > Settings sub-tab (Gears Icon) > Subscription and apply it there. After applying the new license file, you will want to log out and log back in to make sure the disabled message has cleared. ### Q: Can I pay with Bitcoin?
### **Q: Where in my account do I enter tax information (VAT)?** **A:** Yes! Refer to [Update Your Billing Information](https://bitwarden.com/help/article/update-billing-info/) for more information.
**A:** Web Vault (<https://vault.bitwarden.com>) and go to Settings > Organizations > {YOUR ORG NAME} > Settings sub-tab (Gears Icon) > My Organization > Tax Information. [Contact Us](https://bitwarden.com/contact/) once you have added the credit for the subscription amount. We will generate and send you an invoice and activate the new account. You will also receive an invoice from our payment processor (BitPay) at the time the Bitcoin is sent.
### **Q: Where in my account can I view my subscription plan?** ### Q: How do I enter my tax information (VAT)?
**A:** Web Vault (<https://vault.bitwarden.com>) and go to Settings > Organizations > {YOUR ORG NAME} > Settings sub-tab (Gears Icon) > Subscription **A:** Login to your [Web Vault](https://vault.bitwarden.com) and open your Organization. In your Organization's **Settings** tab, scroll down to **Tax Information** section:
### **Q: Where in my account can I view Billing information?** - If you are a customer based in the United States, select **United States** from the **Country** dropdown menu and enter your **Zip / Postal Code**.
- If you are a customer based outside the United States, select your country from the **Country** dropdown menu. Check the **Include VAT/GST Information** checkbox and enter your relevant tax identification information.
**A:** Web Vault (<https://vault.bitwarden.com>) and go to Settings > Organizations > {YOUR ORG NAME} > Settings sub-tab (Gears Icon) > Billing. ## Known Issues
### **Q: How do I delete my account?** ### Q: An error occurs when I try to Go Premium on Firefox. How do I fix this?
**A:** You can refer to the following help article for information on how to delete your Bitwarden account: <https://help.bitwarden.com/article/delete-your-account/> **A:** We've observed some users of Firefox get the following error message when submitting payment information for a Premium subscription:
`You passed an empty string for 'payment_method_data[referrer]'. We assume empty values are an attempt to unset a parameter; however 'payment_method_data[referrer]' cannot be unset. You should remove 'payment_method_data[referrer]' from your request or supply a non-empty value.`
This usually occurs when submitting your payment method is impeded by an installed browser Extension or configured Browser option.
**Open Firefox in a Private Window and try resubmitting.**

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@@ -51,11 +51,15 @@ Or, for more high-level information about **Login with SSO**, refer to the follo
### Q: What plans offer Login with SSO? ### Q: What plans offer Login with SSO?
**A:** Only our current (2020) Enterprise Plan offers this feature. To upgrade from a Classic Enterprise 2019 Plan to the current Enterprise offering, please [Contact Us](https://bitwarden.com/contact). **A:** Only our current Enterprise Plan offers this feature. For more information, see [here](https://bitwarden.com/help/article/2020-plan-updates/).
### Q: Can I change to the new subscription plan with Login with SSO, and then go back to the old subscription plan if we decide we dont need the feature? ### Q: How do I upgrade my plan so that I can use Login with SSO?
**A:** Once you elect to move forward with the new subscription plan, going back to your previous subscription plan will not be an option. **A:** [Contact Us](https://bitwarden.com/contact/) and select **Upgrade/Change Plan** from the **Subject** dropdown menu. We highly recommend you test Login with SSO by starting a [7 Day Enterprise Free Trial](https://bitwarden.com/help/article/enterprise-free-trial).
### Q: I would like to test Login with SSO. If I decide I don't need it, can I revert to my Classic 2019 plan?
**A:** Unfortunately, we aren't able to revert you back to a Classic 2019 plan once you've upgraded. We recommend creating a new Organization to start a [7 Day Enterprise Free Trial](https://bitwarden.com/help/article/enterprise-free-trial/) to test Login with SSO outside of your Primary Organization.
## Supportability ## Supportability

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@@ -12,7 +12,7 @@ order: 01
Login with SSO separates user authentication from Vault decryption by leveraging your existing Identity Provider (IdP) to authenticate users into their Bitwarden Vault and using Master Passwords for decryption of Vault data. Login with SSO separates user authentication from Vault decryption by leveraging your existing Identity Provider (IdP) to authenticate users into their Bitwarden Vault and using Master Passwords for decryption of Vault data.
Login with SSO currently supports SAML 2.0 and OpenID Connect authentication for customers on the current (2020) Enterprise Plan. Login with SSO currently supports SAML 2.0 and OpenID Connect authentication for customers on the current Enterprise Plan.
Users of Bitwarden authenticate into their vaults using the **Enterprise Single Sign-On** button located on the login screen of any Bitwarden client application. For more information, see [Access Your Vault Using SSO](https://bitwarden.com/help/article/sso-access-your-vault/). Users of Bitwarden authenticate into their vaults using the **Enterprise Single Sign-On** button located on the login screen of any Bitwarden client application. For more information, see [Access Your Vault Using SSO](https://bitwarden.com/help/article/sso-access-your-vault/).
@@ -32,9 +32,9 @@ Administrators can configure Login with SSO in the Business Portal. For more inf
## Enterprise Free Trial ## Enterprise Free Trial
Login with SSO is available for all customers on the current (2020) Enterprise plan. Classic 2019 Enterprise plan customers are encouraged to participate in a 7 Day Free Trial of the current (2020) Enterprise Plan in order to test Login with SSO. For more information, see: Login with SSO is available for all customers on the current Enterprise plan (for more information, see [here](https://bitwarden.com/help/article/2020-plan-updates/)). Customers are encouraged to participate in a 7 Day Free Trial of the current Enterprise Plan in order to test Login with SSO. For more information, see:
- [Start an Enterprise Free Trial](https://bitwarden.com/help/article/enterprise-free-trial/) - [Start an Enterprise Free Trial](https://bitwarden.com/help/article/enterprise-free-trial/)
- [Choosing the Right Subscription Plan](https://bitwarden.com/help/article/choosing-the-right-subscription-plan/) - [About Bitwarden Plans](https://bitwarden.com/help/article/about-bitwarden-plans/)
If you are self-hosting Bitwarden, you will need to generate a new license file after starting your 7 Day Free Trial. We recommend using a separate Bitwarden instance for testing Login with SSO. For more information, see [Licensing Paid Features](https://bitwarden.com/help/article/licensing-on-premise). If you are self-hosting Bitwarden, you will need to generate a new license file after starting your 7 Day Free Trial. We recommend using a separate Bitwarden instance for testing Login with SSO. For more information, see [Licensing Paid Features](https://bitwarden.com/help/article/licensing-on-premise).

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@@ -20,6 +20,5 @@ Users with existing Bitwarden accounts will need to complete the following steps
Selecting this option will initiate an authentication session to link your account. Successfully linking your account to SSO will allow you to use Login with SSO to authenticate into your Vault. Selecting this option will initiate an authentication session to link your account. Successfully linking your account to SSO will allow you to use Login with SSO to authenticate into your Vault.
### Next Steps ### Next Steps
You can now authenticate into your Vault using Login with SSO: Now that you've linked your account, you can now:
- [Access your Vault Using SSO](https://bitwarden.com/help/article/sso-access-your-vault/) - [Access your Vault Using SSO](https://bitwarden.com/help/article/sso-access-your-vault/)

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@@ -0,0 +1,95 @@
---
layout: article
title: Updates to Bitwarden Plans (2019-2020)
categories: [plans-and-pricing]
featured: false
popular: false
hidden: true
tags: [free, personal, organization, enterprise, teams, family, plans, subscription]
order: 03
---
In continuing our mission to empower individuals and organizations to store and share sensitive data easily and securely, we've recently made some upgrades to our offerings. **This article is for users who created their Bitwarden accounts prior to September 06, 2020 and want to understand the difference between Classic 2019 and current plans.**
To upgrade from your Classic 2019 plan to a current plan, [Contact Us](https://bitwarden.com/contact/) and select **Upgrade/Change Plan** from the **Subject** dropdown menu.
You **will not** be moved to a current plan automatically, and are **not required** to move to a current plan. If you elect to keep your Classic 2019 plan, there will be no change to your feature offering or price.
### In This Article
- [Free](#free)
- [Premium](#premium)
- [Families Organizations](#families-organizations)
- [Teams Organizations](#teams-organizations)
- [Enterprise Organizations](#enterprise-organizations)
- [FAQs About Changes](#faqs-about-changes)
## Free Individual
There have been no changes made to the **Free** plan for individual users. For more information on what this plan includes, see [About Bitwarden Plans](https://bitwarden.com/help/article/about-bitwarden-plans/).
## Premium Individual
There have been no changes made to the **Premium** plan for individual users. For more information on what this plan includes, see [About Bitwarden Plans](https://bitwarden.com/help/article/about-bitwarden-plans/).
## Families Organizations
Upgrading from Classic 2019 to the current Families Organizations plan will increase your number of users from 5 to 6.
With the current plan, all 6 members of your Families Organization will automatically get all premium features, including advanced 2FA options, the Bitwarden Authenticator (TOTP), encrypted file storage, and more.
We've reduced the price of a Families Organization to $40/year (*compared to $52/year for a Families Organization and Premium Features for all users*).
## Teams Organizations
Upgrading from Classic 2019 to the current Teams Organizations plan will enable access to a suite of operational tools, including:
- Event Logs
- User Groups
- API access
- Directory Connector
With the current plan, all members of your Teams Organization will also automatically get all premium features, including advanced 2FA options, the Bitwarden Authenticator (TOTP), encrypted file storage, and more.
There is no longer a minimum number of users required for a Teams Organization (*compared to 5 users min. for Classic 2019*). The improved Teams Organizations plan is $3 Per User Per Month (PUPM) (*compared to $2 PUPM for Classic 2019*).
## Enterprise Organizations
Upgrading from Classic 2019 to the current Enterprise plan unlocks the highly anticipated Login with SSO feature-set, simplifying access for enterprise users by fully integrating with your existing Identity Management solution.
As before, all members of your Enterprise Organization will automatically get all premium features, including advanced 2FA options, the Bitwarden Authenticator (TOTP), encrypted file storage, and more.
As before, there is no limit to the number of users in your Enterprise Organization. The current Enterprise Organizations plan is $5 Per User Per Month (*compared to $3 PUPM for Classic 2019 plan*).
{% note %}
Additional enterprise-only capabilities are planned which will only be available to the current plan, including expanded Enterprise Policies.
{% endnote %}
## FAQs About Changes
### Q: When did these changes go into effect?
**A:** These changes went into effect on September 06, 2020. If you created your Bitwarden account before that date and have not yet upgraded, you are on a Classic 2019 plan.
### Q: How do I upgrade from Classic 2019 to a current plan?
**A:** [Contact Us](https://bitwarden.com/contact/) and select **Upgrade/Change Plan** from the **Subject** dropdown menu. Once you change your plan, your new pricing structure will be reflected on future invoices.
### Q: If I want to stay on my Classic 2019 plan, do I need to do anything?
**A:** No. Your plan will stay as it is unless you take action to upgrade.
### Q: If I stay on my Classic 2019 plan, will my pricing change?
**A:** No. Your pricing will only change if you opt-in to upgrading to the current plans.
### Q: Can I purchase a Families Organization without Premium features?
**A:** If you created your Families Organization before September 06, 2020, you can keep your Families (without Premium features) Organization simply by choosing not to upgrade to the current plan. Families Organizations created after September 06, 2020 will always have Premium features included.
### Q: I have an Enterprise Organization, how do I upgrade my plan so that I can use Login with SSO?
**A:** [Contact Us](https://bitwarden.com/contact/) and select **Upgrade/Change Plan** from the **Subject** dropdown menu. We highly recommend you test Login with SSO by starting a [7 Day Enterprise Free Trial](https://bitwarden.com/help/article/enterprise-free-trial).
### Q: I would like to test Login with SSO. If I decide I don't need it, can I revert to my Classic 2019 plan?
**A:** Unfortunately, we aren't able to revert you back to a Classic 2019 plan once you've upgraded. We recommend creating a new Organization to start a [7 Day Enterprise Free Trial](https://bitwarden.com/help/article/enterprise-free-trial/) to test Login with SSO outside of your Primary Organization.

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@@ -0,0 +1,130 @@
---
layout: article
title: About Bitwarden Plans
categories: [plans-and-pricing]
featured: false
popular: false
tags: [free, personal, organization, enterprise, teams, family, plans, subscription]
order: 01
redirect_from:
- /article/choosing-the-right-subscription-plan/
---
In this article, we'll define each Bitwarden subscription plan to help you along your password management and secure data storage journey.
*This article reflects current Bitwarden plans, updated on September 06, 2020. Users who created accounts prior to that date can learn how to opt-in to the updates **[here](https://bitwarden.com/help/article/2020-plan-updates/)**.*
### In This Article
- [Bitwarden For You](#bitwarden-for-you)
- [Free Individual](#free-individual)
- [Premium Individual](#premium-individual)
- [Families Organizations](#families-organizations)
- [Compare the Plans](#compare-the-plans)
- [Bitwarden For Your Business](#bitwarden-for-your-business)
- [Free Organizations](#free-organizations)
- [Teams Organizations](#teams-organizations)
- [Enterprise Organizations](#enterprise-organizations)
- [Compare the Plans](#compare-the-plans-1)
- [Next Steps](#next-steps)
## Bitwarden For You
Bitwarden For You plans are designed to give you or your family all the tools needed to securely manage data:
### Free Individual
We believe everyone should have access to password security tools. The core features of Bitwarden are 100% free, including unlimited storage of Logins, Notes, Cards, and Identities, access to Bitwarden on any device, a Secure Password Generator, and more. Signup **[for free](https://vault.bitwarden.com/#/register/)**.
### Premium Individual
Upgrade your individual Bitwarden account to unlock premium password security and management features, including advanced 2FA options, the Bitwarden Authenticator (TOTP), encrypted file storage, and more. Upgrade **[now](https://vault.bitwarden.com/#/?premium=purchase)**.
{% note %}
Premium does not include secure data sharing. In order to access sharing features, you will need a subscription to an Organization ([Free](#free-organizations), [Families](#families-organizations), [Teams](#teams-organizations), or [Enterprise](#enterprise-organizations)). Paid Organizations ([Families](#families-organizations), [Teams](#teams-organizations), or [Enterprise](#enterprise-organizations)) include premium features for all users enrolled in that Organization.
{% endnote %}
### Families Organizations
Start a Families Organization to share private data between you and 5 friends or family members. Families Organizations include all premium features for all 6 users and unlimited secure data sharing within the Families Organization.
### Compare the Plans
In the following table, "premium features" (included for **Premium Individual** and **Families Organizations**) are marked with an asterisk (*).
|Features For You|Free Individual|Premium Individual|Families Organizations|
|:---------------|:--:|:-----:|:------:|
|No. of users|1|1|6|
|Secure storage for Logins, Notes, Cards, and Identities|Unlimited|Unlimited|Unlimited|
|Access to Bitwarden across devices|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Storage sync across devices|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Secure Password Generator|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Cloud or Self-hosting|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|*Two-step login|via authenticator apps or email|via authenticator apps, email, Yubikey, U2F, and Duo|via authenticator apps, email, Yubikey, U2F, and Duo|
|*Encrypted file storage|-|1 GB|1 GB per user + 1 GB shared|
|*Bitwarden Authenticator (TOTP)|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|*Vault Health Reports|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|*Priority Support|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Data sharing|-|-|Unlimited|
|Cost to you|Free|$10 /year, billed annually|$40 /year, billed annually|
## Bitwarden For Your Business
Bitwarden For Your Business offers a suite of plans designed to meet the storage and sharing needs of any organization:
### Free Organizations
Start a Free Organization to store and securely share data with one other user. Free Organizations offer both users all the core features of Bitwarden and secure data sharing in up to two Collections.
### Teams Organizations
Start a Teams Organization to securely share data with your coworkers, department, or entire company. Teams Organizations include all premium features for all enrolled users, unlimited secure data sharing within the Teams Organization, and a suite of operational tools like Event Logging and an API for Organization Management.
Unlike Families Organizations and Free Organizations, Teams can have an unlimited number of users (*priced Per User Per Month*).
### Enterprise Organizations
Start an Enterprise Organization to secure your business secrets. Enterprise Organizations include all premium features for for all enrolled users, all operational tools included in **Teams Organizations**, and enterprise-only tools like SSO Authentication, Enterprise Policy enforcement, and a Self-host option.
Unlike Families Organizations and Free Organizations, Enterprises can have an unlimited number of users (*priced Per User Per Month*).
### Compare the Plans
In the following table, "premium features" (included for **Teams Organizations** and **Enterprise Organizations**) are marked with an asterisk (*).
|Features For Your Business|Free Organizations|Teams Organizations|Enterprise Organizations|
|--------------------------|:---:|:-----:|:----------:|
|Secure storage for Logins, Notes, Cards, and Identities|Unlimited|Unlimited|Unlimited|
|Data sharing|Unlimited|Unlimited|Unlimited|
|Access to Bitwarden across devices|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Storage sync across devices|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Secure Password Generator|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Base no. of users|2|1|1|
|Max no. of users|2|Unlimited|Unlimited|
|Max no. of Collections|2|Unlimited|Unlimited|
|*Two-step login|via authenticator apps or email|via authenticator apps, email, Yubikey, U2F, and Duo|via authenticator apps, email, Yubikey, U2F, and Duo|
|*Encrypted file storage|-|1 GB|1 GB per user + 1 GB shared|
|*Bitwarden Authenticator (TOTP)|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|*Vault Health Reports|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|*Priority Support|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Event Logs|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|User Groups|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|API access|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Directory Connector|-|<i class="fa fa-check" aria-hidden="true"></i>|<i class="fa fa-check" aria-hidden="true"></i>|
|Login with SSO|-|-|<i class="fa fa-check" aria-hidden="true"></i>|
|Enterprise Policies|-|-|<i class="fa fa-check" aria-hidden="true"></i>|
|Self-host option|-|-|<i class="fa fa-check" aria-hidden="true"></i>|
|Cost to you|Free|$3 Per User Per Month, billed annually|$5 Per User Per Month, billed annually|
### Next Steps
For help choosing the right plan, see:
- [What Plan is Right for Me?](https://bitwarden.com/help/article/what-plan-is-right-for-me/)
For help moving from an individual plan to an Organization, see:
- [Upgrade From Individual to Organization](https://bitwarden.com/help/article/ugrade-from-individual-to-org/)
For help starting a free trial of Bitwarden Enterprise, see:
- [Start a Free Trial of Bitwarden Enterprise](https://bitwarden.com/help/article/enterprise-free-trial/)
Still can't find what you're looking for?
- Try our [Billing FAQs](https://bitwarden.com/help/article/billing-faqs/)

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@@ -0,0 +1,42 @@
---
layout: article
title: Start a Free Trial of Bitwarden Enterprise
categories: [plans-and-pricing]
featured: false
popular: false
tags: [account, enterprise, free trial, organization]
order: 05
---
Paid Organizations, including Enterprise, have a 7 Day Free Trial built in. To learn what is included in Bitwarden Enterprise, see [Bitwarden Plans and Pricing](https://bitwarden.com/pricing/business) or [About Bitwarden Plans](https://bitwarden.com/help/article/about-bitwarden-plans/#enterprise-organizations).
Complete the following steps to start your 7 Day Free Trial of Bitwarden Enterprise:
1. Log in to your [Web Vault](https://vault.bitwarden.com).
2. Select the **New Organization** button.
{%image /organizations/new-org-button-overlay.png Select New Organization %}
3. On the **New Organization** screen, enter an **Organization Name** for your new Organization and the **Billing Email** we can reach you at.
{% note %}We won't charge you until your 7 Day Free Trial of the Enterprise Plan is over. You can cancel your subscription at any time in the **Settings** tab of your Organization.
{% endnote %}
4. If you're trialing the Enterprise Plan on behalf of a business:
- Check the **This account is owned by a business** checkbox.
- Provide your **Business Name**.
5. Select the **Enterprise** plan option. Doing so will trigger additional enterprise-oriented fields to be displayed.
6. In the **Users** section, enter the number of **User Seats** you need. You can add additional seats later if required.
7. In the **Addons** section, enter the amount of **Additional Storage (GB)** you need. Your plan comes with 1 GB of shared encrypted file storage, and you can add additional storage later if required.
8. In the **Summary** section, select whether you'd like to be billed **Annually** or **Monthly**.
9. Enter your **Payment Information** and select **Submit**.
### Next Steps
Now that you've created your trial Enterprise Organization, we recommend that you:
- [Add Users to your Organization](https://bitwarden.com/help/article/managing-users/)
- [Create a Collection for your Organization](https://bitwarden.com/help/article/collections/)
- Use the [Business Portal](https://bitwarden.com/help/article/about-business-portal) to:
- Set up [Login with SSO](https://bitwarden.com/help/article/getting-started-with-sso)
- Create [Enterprise Policies](https://bitwarden.com/help/article/policies)

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---
layout: article
title: Update Your Billing Information
categories: [plans-and-pricing]
featured: false
popular: false
tags: [account, billing, billing information, individual, organization, subscription]
order: 06
---
Your billing information can only be updated from the [Bitwarden Web Vault](https://vault.bitwarden.com).
{% warning %}
Subscriptions to individual plans and Organizations plans are **separate**; you will need to update your billing information in separate areas. If you have **both** Premium and Organizations subscriptions, updating billing information for one will not update the other.
{% endwarning %}
### In This Article
- [Update Billing Information for Individuals](#update-billing-information-for-individuals)
- [Update Billing Information for Organizations](#update-billing-information-for-organizations)
## Update Billing Information for Individuals
Complete the following steps to update the billing information for your individual subscription:
1. In the [Web Vault](https://vault.bitwarden.com), select **Settings** from the top navigation bar.
{% image /plans-and-pricing/billing-individual-overlay.png Select Billing %}
2. Select **Billing** from the left menu.
The Billing screen gives you the options to:
- **Add Credit** (PayPal or Bitcoin) that can be used to make purchases. Available credit will be automatically applied towards invoices generated for this account.
- **Add a Payment Method** (Credit Card or PayPal)
- **Change Payment Method** (Credit Card or PayPal)
- View **Invoices**
- View **Transactions**
## Update Billing Information for Organizations
Complete the following steps to update the billing information for your Organizations subscription:
1. In the [Web Vault](https://vault.bitwarden.com), select your Organization.
{% image /organizations/open-org-overlay.png Open your Organization %}
2. In your Organization, select the **Settings** tab.
3. On the Settings screen, select **Billing** from the left menu.
The Billing screen gives you the options to:
- **Add Credit** (PayPal or Bitcoin) that can be used to make purchases. Available credit will be automatically applied towards invoices generated for this account.
- **Add a Payment Method** (Credit Card or PayPal)
- **Change Payment Method** (Credit Card or PayPal)
- View **Invoices**
- View **Transactions**
{% note %}
[Contact Us](https://bitwarden.com/contact/) if your billing information has been updated and your subscription remains disabled.
{% endnote %}

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@@ -0,0 +1,74 @@
---
layout: article
title: Upgrade from Individual to Organization
categories: [plans-and-pricing]
featured: false
popular: false
hidden: false
tags: [account, individual, organization, premium, subscription]
order: 04
---
This article will guide existing individual Bitwarden users ([**Free**](https://bitwarden.com/help/article/about-bitwarden-plans/#free-individual) or [**Premium**](https://bitwarden.com/help/article/about-bitwarden-plans/#premium-individual)) through the process of transitioning to an Organizations plan ([**Free**](https://bitwarden.com/help/article/about-bitwarden-plans/#free-organizations), [**Families**](https://bitwarden.com/help/about-bitwarden-plans/#families-organizations), [**Teams**](https://bitwarden.com/help/article/about-bitwarden-plans/#teams-organizations), or [**Enterprise**](https://bitwarden.com/help/article/about-bitwarden-plans/#enterprise-organizations)) in order to start securely sharing data between friends, family, co-workers, a department, or an entire company.
### In This Article
- [Start Your Organization](#start-your-organization)
- [Cancel Premium Individual Plan](#cancel-premium-individual-plan)
- [Next Steps](#next-steps)
## Start Your Organization
Complete the following steps to start your Organization:
1. Log in to your [Web Vault](https://vault.bitwarden.com/).
2. Select the **New Organization** button.
{%image /organizations/new-org-button-overlay.png Select New Organization %}
3. On the New Organization screen, enter an **Organization Name** for your new Organization and the **Billing Email** we can reach you at.
{% note %}Paid Organizations (Families, Teams, or Enterprise) have a 7 Day Free Trial built in. We won't charge you until your trial is over. You can cancel your subscription at any time in the **Settings** tab of your Organization.
{% endnote %}
4. If you're creating an Organization on behalf of a business:
- Check the **This account is owned by a business** checkbox.
- Provide your **Business Name**.
5. In the **Choose Your Plan** section, select which type of Organization to create. Options include:
- **Free:** For testing or personal users to share with 1 other user. **[Learn more](https://bitwarden.com/help/article/about-bitwarden-plans/#free-organizations/)**.
- **Families:** For personal use, to share with family & friends. **[Learn more](https://bitwarden.com/help/article/about-bitwarden-plans/#families-organizations/)**.
- **Teams:** For businesses and other team organizations. **[Learn more](https://bitwarden.com/help/article/about-bitwarden-plans/#teams-organizations/)**.
- **Enterprise:** For businesses and other large organizations. **[Learn more](https://bitwarden.com/help/article/about-bitwarden-plans/#enterprise-organizations/)**.
{% note %}Paid Organizations (Families, Teams, or Enterprise) include premium features for all enrolled users. For more information about Premium features, see [About Bitwarden Plans](https://bitwarden.com/help/article/about-bitwarden-plans/#compare-the-plans/).
{% endnote %}
6. Enter the following information:
- If you selected **Teams** or **Enterprise**, enter the number of Bitwarden **User Seats** you need. You can add additional seats later if required.
- If you selected **Families**, **Teams**, or **Enterprise**, enter the amount of **Additional Storage (GB)** you need. Your plan comes with 1 GB of shared encrypted file storage, and you can add additional storage later if needed.
7. In the **Summary** section, select whether you'd like to be billed **Annually** or **Monthly**.
Families Organizations may only be billed **Annually**.
8. Enter your **Payment Information** and select **Submit**.
## Cancel Premium Individual Plan
Paid Organizations (Families, Teams, or Enterprise) automatically provide all users with access to premium features. If you had a Premium Individual subscription at the time of creating the Organization, you can cancel your Premium Individual subscription without losing access to premium features.
{% warning %}
Bitwarden offers refunds for cancelled Premium Individual plans **within 30 days of account creation**. If you create a paid Organization within 30 days of creating a Premium individual account, [Contact Us](https://bitwarden.com/contact) to initiation your refund.
At this time, Bitwarden does not offer refunds to paid subscriptions older than 30 days.
{% endwarning %}
Complete the following steps to cancel your Premium Individual subscription:
1. Log in to your [Web Vault](https://vault.bitwarden.com/).
2. Open the **Settings** tab and select **Premium Membership** from the left menu.
3. Select the **Cancel Subscription** button.
### Next Steps
Now that you've created your Organization, we recommend that you:
- [Add Users to your Organization](https://bitwarden.com/help/article/managing-users/)
- [Create a Collection for your Organization](https://bitwarden.com/help/article/collections/)

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---
layout: article
title: What Plan is Right for Me?
categories: [plans-and-pricing]
featured: false
popular: false
hidden: false
tags: [free, personal, organization, enterprise, teams, family, plans, subscription]
order: 02
redirect_from:
- /article/picking-bitwarden-for-personal-or-business/
---
Hi there! Bitwarden is here to help you take your first steps, whether you're a convert from another solution or new to password managers all-together.
This article will guide you through a few questions that can help you determine which Bitwarden plan is right for you. Questions like:
- [Do you need to share your data?](#do-you-need-to-share-your-data)
- [Do you need premium features?](#do-you-need-premium-features)
- [Who will you share with?](#who-will-you-share-with)
- [What tools will you need?](#what-tools-will-you-need)
Use this flowchart to guide you through your journey:
{% image /plans-and-pricing/what-plan-flowchart-1.png What Plan is Right for Me? %}
## Do You Want to Start Protecting Your Online Accounts with Bitwarden?
We certainly hope so! No matter what plan you decide is best for you, the steps to [Create an Account](https://vault.bitwarden.com/#/register) are all the same.
Go ahead, [**Create an Account**](https://vault.bitwarden.com/#/register)! Once your account is created, consider the following questions:
## Do You Need to Share Your Data?
Will you be a Bitwarden Solo-Practitioner, or will you securely share data between friends, family, team of co-workers, or an entire company?
|If your answer is "My Logins are mine"...|If your answer is "I have some shared resources"...|
|------------------|-------------------|
|...we recommend one of our individual plans.<br><br>**Continue to:** [Do you need Premium features?](#do-you-need-premium-features)|...we recommend that you create an Organization.<br><br>**Continue to:** [Who will you share with?](#who-will-you-share-with)|
## Do You Need Premium Features?
As a Bitwarden Solo-Practicioner, will you be a Bitwarden Black Belt using Premium features like:
- Advanced 2FA options, like Yubikey, U2F, and Duo
- 1 GB of encrypted file storage
- Bitwarden Authenticator (TOTP)
- Vault Health Reports
|If your answer is "Absolutely"...|If your answer is "Not yet"...|
|---------------------------------|-----------------------------------------------|
|...we recommend a Premium Individual plan.<br><br>[**Upgrade now!**](https://vault.bitwarden.com/#/?premium=purchase)|...we recommend staying on the free individual plan.<br><br>[**Download the Apps!**](https://bitwarden.com/download/)|
## Who will you share with?
Bitwarden is a great way to securely share data like Logins, Notes, Cards, and Identities. Will your Organization be used to share data with:
- Family & Friends (Up to 6 users)
- Business (Unlimited users, billed per seat)
- Not sure
|If your answer is "Family & Friends"...|If your answer is "Business"...|If your answer is "Not sure...|
|--------------------|--------------------|--------------------|
|...we recommend a Families Organization for:<br><br>- Premium features for up to 6 users<br>- Unlimited sharing between up to 6 users<br><br>[**Create your Families Organization.**](https://bitwarden.com/help/article/upgrade-from-individual-to-org/)|...we have one last question.<br><br>**Continue to:** [What tools will you need?](#what-tools-will-you-need)|...we recommend trying a Free Organization for:<br><br>- Core Bitwarden features for 2 users<br>- Limited sharing between 2 users<br><br>[**Create your Free Organization.**](https://bitwarden.com/help/article/upgrade-from-individual-to-org/)|
## What tools will you need?
Bitwarden has two plans built for for Businesses; Teams and Enterprise. Both Teams Organizations and Enterprise Organizations allow an unlimited number of users (*billed Per User Per Month*) and include:
- Premium features for enrolled users
- Event Logs
- User Groups
- API for Organization Management
- Directory Connector
However, only Enterprise Organizations include:
- Login with SSO
- Enterprise Policies
- Self-host option
|If your answer is "Just the first few"...|If your answer is "I need all of them"...|
|------------------------------------------------|------------------------------------------------|
|...we recommend a Teams Organization.<br><br>[**Create your Teams Organization.**](https://bitwarden.com/help/article/upgrade-from-individual-to-org/)|...we recommend an Enterprise Organization.<br><br>[**Create your Enterprise Organization.**](https://bitwarden.com/help/article/upgrade-from-individual-to-org/)|
## Still Not Sure?
If you're still not sure which plan is right for you, you can find comparisons of each plan at [About Bitwarden Plans](https://bitwarden.com/help/article/about-bitwarden-plans/). Or, [Contact Us](https://bitwarden.com/contact/) at any time for further help.

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layout: category
title: Plans and Pricing
featured: true
---

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