diff --git a/_articles/faqs/billing-faqs.md b/_articles/faqs/billing-faqs.md index e259b2d1..028c8855 100644 --- a/_articles/faqs/billing-faqs.md +++ b/_articles/faqs/billing-faqs.md @@ -51,6 +51,10 @@ You can add or remove seats from your Organization at any time. The cost will be For more information, see [Hosting](https://bitwarden.com/help/hosting). +### Q: What happens if I discontinue my Premium subscription? + +**A:** Premium Individual subscriptions default to automatic renewal on an annual basis. If you proactively cancel your renewal, see [Cancel a Premium Subscription](https://bitwarden.com/help/article/cancel-premium/) for detailed information about what will happen. + ## Payment Options ### Q: What payment options do you accept for customers based in the United States? diff --git a/_articles/plans-and-pricing/2020-plan-updates.md b/_articles/plans-and-pricing/2020-plan-updates.md index d1c1a35f..de53a5ab 100644 --- a/_articles/plans-and-pricing/2020-plan-updates.md +++ b/_articles/plans-and-pricing/2020-plan-updates.md @@ -6,7 +6,7 @@ featured: false popular: false hidden: true tags: [free, personal, organization, enterprise, teams, family, plans, subscription] -order: 03 +order: 08 --- In continuing our mission to empower individuals and organizations to store and share sensitive data easily and securely, we've recently made some upgrades to our offerings. **This article is for users who created their Bitwarden accounts prior to September 06, 2020 and want to understand the difference between Classic 2019 and current plans.** diff --git a/_articles/plans-and-pricing/cancel-premium.md b/_articles/plans-and-pricing/cancel-premium.md new file mode 100644 index 00000000..6493f56f --- /dev/null +++ b/_articles/plans-and-pricing/cancel-premium.md @@ -0,0 +1,32 @@ +--- +layout: article +title: Cancel a Premium Subscription +categories: [plans-and-pricing] +featured: false +popular: false +hidden: false +tags: [plans, premium, cancel, expire] +order: 06 +--- + +Premium Individual subscriptions default to automatic renewal on an annual basis. You can proactively cancel renewal of your Premium Individual subscription from the **Settings** menu of your [Web Vault](https://vault.bitwarden.com){:target="\_blank"}. When you cancel a Premium Individual subscription, you will still be able to use premium features for the remainder of your paid-for term. + +{% warning %} +**Once your paid-for term ends, you will lose access to Bitwarden premium features.** It is important that you take the following into consideration when allowing your Premium Individual subscription to expire: +{% endwarning %} + +### Two-step Login + +You will **not** be locked out of your Vault, however you will no longer be able to use advanced Two-step Login options like Yubikey, U2F, or Duo for authentication. +- If you have a core Two-step Login option enabled (authenticator app or email), you will be prompted to use the enabled option. +- If you do not have another Two-step Login option enabled, you will authenticate into your Vault without Two-step Login. + +### Bitwarden Authenticator (TOTP) + +Your secret keys will remain stored in Vault items in the **Authenticator Key (TOTP)** field, however Bitwarden will no longer generate TOTP codes. + +### Encrypted File Storage + +Files will **not** be deleted from your Vault, however you will no longer be able to upload or download. + +**Bitwarden recommends downloading all stored files prior to your subscription expiration.** If your subscription has already expired, you can leverage our 30 Day Refund Policy by temporarily renewing premium access, downloading your files, and requesting a refund. diff --git a/_articles/plans-and-pricing/enterprise-free-trial.md b/_articles/plans-and-pricing/enterprise-free-trial.md index 2df26dd6..5d642136 100644 --- a/_articles/plans-and-pricing/enterprise-free-trial.md +++ b/_articles/plans-and-pricing/enterprise-free-trial.md @@ -5,7 +5,7 @@ categories: [plans-and-pricing] featured: false popular: false tags: [account, enterprise, free trial, organization] -order: 05 +order: 04 --- Paid Organizations, including Enterprise, have a 7 Day Free Trial built in. To learn what is included in Bitwarden Enterprise, see [Bitwarden Plans and Pricing](https://bitwarden.com/pricing/business) or [About Bitwarden Plans](https://bitwarden.com/help/article/about-bitwarden-plans/#enterprise-organizations). diff --git a/_articles/plans-and-pricing/update-billing-info.md b/_articles/plans-and-pricing/update-billing-info.md index 81fe333c..30e64fce 100644 --- a/_articles/plans-and-pricing/update-billing-info.md +++ b/_articles/plans-and-pricing/update-billing-info.md @@ -5,7 +5,7 @@ categories: [plans-and-pricing] featured: false popular: false tags: [account, billing, billing information, individual, organization, subscription] -order: 06 +order: 05 --- Your billing information can only be updated from the [Bitwarden Web Vault](https://vault.bitwarden.com). diff --git a/_articles/plans-and-pricing/upgrade-from-individual-to-org.md b/_articles/plans-and-pricing/upgrade-from-individual-to-org.md index 281b3001..19f504b6 100644 --- a/_articles/plans-and-pricing/upgrade-from-individual-to-org.md +++ b/_articles/plans-and-pricing/upgrade-from-individual-to-org.md @@ -6,7 +6,7 @@ featured: false popular: false hidden: false tags: [account, individual, organization, premium, subscription] -order: 04 +order: 03 --- This article will guide existing individual Bitwarden users ([**Free**](https://bitwarden.com/help/article/about-bitwarden-plans/#free-individual) or [**Premium**](https://bitwarden.com/help/article/about-bitwarden-plans/#premium-individual)) through the process of transitioning to an Organizations plan ([**Free**](https://bitwarden.com/help/article/about-bitwarden-plans/#free-organizations), [**Families**](https://bitwarden.com/help/article/about-bitwarden-plans/#families-organizations), [**Teams**](https://bitwarden.com/help/article/about-bitwarden-plans/#teams-organizations), or [**Enterprise**](https://bitwarden.com/help/article/about-bitwarden-plans/#enterprise-organizations)) in order to start securely sharing data between friends, family, co-workers, a department, or an entire company.