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Includes: (#395)
-Forgot MP Hint recommendation - Fix to '&' in Import & Export FAQs - Emergency Access Reject info
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@@ -25,7 +25,7 @@ Emergency Access uses public key exchange and encryption/decryption to allow use
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2. Grantee is notified of invitation via email and [accepts the invitation](#accept-an-invitation) to become a trusted emergency contact. On acceptance, the grantee's public key is stored with the invite.
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3. Grantor is notified of acceptance via email and [confirms the grantee](#confirm-an-accepted-invitation) as their trusted emergency contact. On confirmation, the grantor's Master Key is encrypted using the grantee's public key and stored once encrypted. Grantee is notified of confirmation.
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4. An emergency occurs, resulting in grantee requiring access to grantor's Vault. Grantee [submits a request for emergency access](#initiate-emergency-access).
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5. Grantor is notified of request via email. The grantor may [manually approve the request](#manually-approve-emergency-access) at any time, otherwise the request is bound by a grantor-specified wait time. When the request is approved or the wait time lapses, the public-key-encrypted Master Key is delivered to grantee for decryption with grantee's private key.
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5. Grantor is notified of request via email. The grantor may [manually approve the request](#approve-or-reject-emergency-access) at any time, otherwise the request is bound by a grantor-specified wait time. When the request is approved or the wait time lapses, the public-key-encrypted Master Key is delivered to grantee for decryption with grantee's private key.
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4. Depending on the specified [user access level](#user-access), the grantee will either:
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- Obtain view/read access to items in the grantor's Vault (**View**).
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@@ -35,18 +35,20 @@ Emergency Access uses public key exchange and encryption/decryption to allow use
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Emergency Access relies on public key exchange within Bitwarden, therefore trusted emergency contacts must be existing Bitwarden users, or will be prompted to create a Bitwarden account before they can accept an invitation. Trusted emergency contacts do not need to have Premium to be designated as such.
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A user's status as a trusted emergency contact is tied to a unique Bitwarden account ID, meaning that if a grantee [changes their email address]({% link _articles/faqs/product-faqs.md %}) there is no reconfiguration required to maintain their emergency access. If a grantee creates a **new Bitwarden account** and [deletes]({% link _articles/account/delete-your-account.md %}) the old account which had been specified as a trusted emergency contact, they will automatically be removed from the grantor's list and must be [re-invited](#invite-a-trusted-emergency-contact).
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There is no limit to the number of trusted emergency contacts a user can have.
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{% callout note %}
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A user's status as a trusted emergency contact is tied to a unique Bitwarden account ID, meaning that if a grantee [changes their email address]({% link _articles/faqs/product-faqs.md %}) there is no reconfiguration required to maintain their emergency access.
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If a grantee creates a **new Bitwarden account** and [deletes]({% link _articles/account/delete-your-account.md %}) the old account which had been specified as a trusted emergency contact, they will automatically be removed from the grantor's list and must be [re-invited](#invite-a-trusted-emergency-contact).
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{% callout success %}
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As a grantor, you can [reject](#approve-or-reject-emergency-access) an emergency access request at any time before the configured wait time lapses.
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{% endcallout %}
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### User Access
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Trusted emergency contacts can be granted one of the following user access levels:
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- **View**: When an emergency access request is granted, this user is granted view/read access to all items in your personal Vault. As the grantor, you may revoke access to a grantee with **View** access at any time.
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- **View**: When an emergency access request is granted, this user is granted view/read access to all items in your personal Vault.
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{% callout success %}As the grantor, you may revoke access to a grantee with **View** access at any time.{% endcallout %}
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- **Takeover**: When an emergency access request is granted, this user can create a Master Password for permanent read/write access to your Vault (this will **replace** your previous Master Password). Takeover disables any [Two-step Login Methods]({% link _articles/two-step-login/setup-two-step-login.md %}) enabled for the account.
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@@ -110,18 +112,17 @@ As a grantee, complete the following steps to initiate an emergency access reque
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5. In the Request Access window, select the **Request Access** button.
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{% image /features/emergency-access/ea-request.png Request Access%}
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You will be provided access to the grantor's Vault after the configured Wait Time, or when the grantor [manually approves](#manually-approve-emergency-access) the emergency access request.
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You will be provided access to the grantor's Vault after the configured Wait Time, or when the grantor [manually approves](#approve-or-reject-emergency-access) the emergency access request.
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### Manually Approve Emergency Access
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### Approve or Reject Emergency Access
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As a grantor, you may manually approve an emergency access request as an alternative to the configured Wait Time. Complete the following steps to manually approve emergency access:
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As a grantor, you may manually approve or reject an emergency access request before the configured wait time lapses. Complete the following steps to approve or reject emergency access:
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1. Log in to the [Web Vault](https://vault.bitwarden.com){:target="\_blank"}.
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2. Select **Settings** from the top navigation bar.
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3. Select **Emergency Access** from the left-hand Settings menu.
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4. Hovering over the user with the `Emergency Access Initiated` status card, select the gear icon.
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5. From the gear dropdown, select **Approve**.
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6. In the confirmation dialog box, select **Approve**.
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5. From the gear dropdown, select **Approve** or **Reject**.
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### Access Grantor's Vault
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