diff --git a/_articles/account/delete-your-account.md b/_articles/account/delete-your-account.md index 6d73876c..73a0860a 100644 --- a/_articles/account/delete-your-account.md +++ b/_articles/account/delete-your-account.md @@ -38,7 +38,7 @@ Complete the following steps to delete your account without logging in (e.g. if 2. Enter the **Email Address** associated with the account. 3. In the email inbox, open the email to verify that you want to delete this Bitwarden account. -If you're deleting the account because you lost your Master Password, you can now create a new Bitwarden account with that email address. If the deleted account had a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your subscription to the new account. +If any of your client applications were logged in to the old account, log out of them. If you delete a Bitwarden account that has a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your existing subscription to the new account. If you were able to successfully export your Vault data prior to deletion, you can easily [import it into the new account]({{site.baseurl}}/article/import-data/). ## Delete an Organization diff --git a/_articles/account/export-your-data.md b/_articles/account/export-your-data.md index 90e8ec17..189e0190 100644 --- a/_articles/account/export-your-data.md +++ b/_articles/account/export-your-data.md @@ -5,7 +5,7 @@ categories: [import-export] featured: false popular: false tags: [export, accounts, csv] -order: "07" +order: "08" description: "This article explains how to export your personal Vault data from any client application, or export an Organization Vault from the Web Vault or CLI." --- diff --git a/_articles/account/forgot-master-password.md b/_articles/account/forgot-master-password.md index cd944486..96344e40 100644 --- a/_articles/account/forgot-master-password.md +++ b/_articles/account/forgot-master-password.md @@ -31,4 +31,4 @@ If you weren't able to gain access to your Vault, complete the following steps t 2. Enter the **Email Address** associated with your account and select **Submit**. 3. In your email inbox, open the email and verify that you want to delete this Bitwarden account. -Once deleted, you're free to create a new Bitwarden account with that email address. If you delete a Bitwarden account that has a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your existing subscription to the new account. +If any of your client applications were logged in (see the above **Tip**), log out of them. If you delete a Bitwarden account that has a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your existing subscription to the new account. If you were able to successfully export your Vault data prior to deletion, you can easily [import it into the new account]({{site.baseurl}}/article/import-data/). diff --git a/_articles/account/master-password.md b/_articles/account/master-password.md index 66e80b65..5a12de2c 100644 --- a/_articles/account/master-password.md +++ b/_articles/account/master-password.md @@ -68,4 +68,4 @@ To delete your account: 2. Enter the **Email Address** associated with your account and select **Submit**. 3. In your email inbox, open the email and verify that you want to delete this Bitwarden account. -Once deleted, you're free to create a new Bitwarden account with that email address. If you delete a Bitwarden account that has a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your existing subscription to the new account. +If any of your client applications were logged in (see the above **Tip**), log out of them. If you delete a Bitwarden account that has a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your existing subscription to the new account. If you were able to successfully export your Vault data prior to deletion, you can easily [import it into the new account]({{site.baseurl}}/article/import-data/). diff --git a/_articles/faqs/import-faqs.md b/_articles/faqs/import-faqs.md index f0fefe7d..4be5e38c 100644 --- a/_articles/faqs/import-faqs.md +++ b/_articles/faqs/import-faqs.md @@ -6,7 +6,7 @@ featured: true popular: false hidden: false tags: [] -order: "10" +order: "11" description: "This article contains FAQs regarding importing and exporting data to and from the Bitwarden password manager." --- diff --git a/_articles/importing/condition-bitwarden-import.md b/_articles/importing/condition-bitwarden-import.md index ec8f68cb..8cb90530 100644 --- a/_articles/importing/condition-bitwarden-import.md +++ b/_articles/importing/condition-bitwarden-import.md @@ -5,7 +5,7 @@ categories: [import-export] featured: true popular: false tags: [import] -order: "09" +order: "10" description: "This article describes the format you should use when manually conditioning a .csv or .json file for import into the Bitwarden password manager." --- diff --git a/_articles/importing/encrypted-export.md b/_articles/importing/encrypted-export.md index 65f7d55b..dfede549 100644 --- a/_articles/importing/encrypted-export.md +++ b/_articles/importing/encrypted-export.md @@ -5,7 +5,7 @@ categories: [import-export] featured: true popular: false tags: [import] -order: "08" +order: "09" description: "This article explains how to create an encrypted export of your Vault data in the Bitwarden password manager for backup." --- diff --git a/_articles/importing/import-from-1password.md b/_articles/importing/import-from-1password.md index 19a1e50b..61cb459a 100644 --- a/_articles/importing/import-from-1password.md +++ b/_articles/importing/import-from-1password.md @@ -9,7 +9,7 @@ order: "03" description: "If you are switching password managers from 1Password to Bitwarden, use this article guide you to export data from 1Password and import into Bitwarden." --- -Use this article for help exporting data from 1Passwords and importing into Bitwarden. 1Password data exports are available as `.1pif` or `.csv` files, depending on which client version and operating system you are using. +Use this article for help exporting data from 1Password and importing into Bitwarden. 1Password data exports are available as `.1pif` or `.csv` files, depending on which client version and operating system you are using. ## Export from 1Password diff --git a/_articles/importing/import-from-chrome.md b/_articles/importing/import-from-chrome.md index 34bf37e7..86d595c6 100644 --- a/_articles/importing/import-from-chrome.md +++ b/_articles/importing/import-from-chrome.md @@ -5,7 +5,7 @@ categories: [import-export] featured: true popular: false tags: [import, chrome, opera, vivaldi, edge] -order: "04" +order: "05" description: "This article explains how you can export data from Google Chrome or any chromium-based browser and import into Bitwarden." --- diff --git a/_articles/importing/import-from-dashlane.md b/_articles/importing/import-from-dashlane.md new file mode 100644 index 00000000..f04ce2ab --- /dev/null +++ b/_articles/importing/import-from-dashlane.md @@ -0,0 +1,89 @@ +--- +layout: article +title: Import Data from Dashlane +categories: [import-export] +featured: true +popular: false +tags: [import, dashlane] +order: "04" +description: "This article explains how you can export data from Dashlane and import into the Bitwarden password manager." +--- + +Use this article for help exporting data from Dashlane and importing into Bitwarden. Dashlane data exports are currently available in different formats depending on which application you are using. + +{% callout success %} +**If you're using the Dashlane Windows Desktop app or "Legacy" macOS app**, [export your data as a .json file](https://support.dashlane.com/hc/en-us/articles/202625092-How-to-export-or-back-up-your-Dashlane-account) and use the Dashlane importer on the **Tools** → **Import Data** page in your Bitwarden Web Vault: + +{% image importing/dashlane-bw-web-vault.png Import Dashlane .json %} +{% endcallout %} + +## Export from Dashlane Web App + +If you don't have the option of exporting your Dashlane data as `.json` (see the above **Tip**), you will need to export a `.csv` and edit it to fit the Bitwarden import format: + +1. In the Dashlane Web app, select {% icon fa-cog %} **My account** from the navigation and select the **Export Data** option: + + {% image importing/dashlane-export.png Export Data from Dashlane %} + + Depending on how recently you logged in, you may be prompted to enter your Master Password to proceed. +2. From the Export data list, select the **Export to CSV** button. + +## Condition your CSV + +Dashlane exports a `.zip` archive with 1 `.csv` for each item type (**Passwords**, **Secure Notes**, **Personal Info**, etc.). For this guide, we'll focus on conditioning and importing the `credentials.csv` file to import your Login data: + +1. Extract the `.zip` you downloaded from the Dashlane Web App and open the `credentials.csv` file. This file will have the following header: + + ``` + username,username2,username3,title,password,note,url,category,otpSecret + ``` + + The remaining steps will walk you through editing the above **Dashlane** format to following **Bitwarden** format: + + ``` + folder,favorite,type,name,notes,fields,reprompt,login_uri,login_username,login_password,login_totp + ``` +2. First, you'll need to move and rename some columns. The following table describes what to do with each existing column in the Dashlane `credentials.csv` file. **We recommend using a spreadsheet program to make these edits.** + + {% callout success %}You'll need to add more columns later on, so take column numbering literally. For example, at the end of this step, you should have `category` in the first column, `name` in the 4th column, and 2 empty columns in between.{% endcallout %} + + |Column Name|What To Do| + |-----------|----------| + |`username`|Rename to `login_username` and move to the 9th column.| + |`username2`|If you have more than 1 username per item, create a `fields` column in the 6th position and change the cell/entry to `"username2: second_username"`.| + |`username3`|If you have more than 1 username per item, create a `fields` column in the 6th position and change the cell/entry to `"username3: second_username"`.| + |`title`|Rename to `name` and move to the 4th column.| + |`password`|Rename to `login_password` and move to 10th column.| + |`note`|Rename to `notes` and move to the 5th column.| + |`url`|Remove to `login_uri` and move to the 8th column.| + |`category`|Rename to `folder` and move to the 1st column.| + |`otpSecret`|Rename to `login_totp` and move to 11th column.| +3. Next, you'll need to add additional columns to the `.csv`. The following table describes what columns to create and where to place them in the file: + + |Column Name|What To Do| + |-----------|----------| + |`favorite`|Create in 2nd column and enter a `1` for any item you want in your Favorites.| + |`type`|Create in 3rd column and enter `login` for all items.| + |`fields`|If you didn't already, create in 6th column and leave blank for all items without `username2` or `username3` values.| + |`reprompt`|Create in the 7th column and enter a `1` for any item you want to be prompted for you Master Password to view. This is similar to Dashlane's **Always require Master Password** option.| + +Once you're done, double-check that your `.csv` file matches the following format: + +``` +folder,favorite,type,name,notes,fields,reprompt,login_uri,login_username,login_password,login_totp +``` + +## Import to Bitwarden + +Importing to Bitwarden **can only be done from the Web Vault or CLI**. Data is [encrypted]({{site.baseurl}}/article/what-encryption-is-used/) locally before being sent to the server for storage. To import your data: + +1. In the Web Vault, select **Tools** from the top navigation bar. +2. Select **Import Data** from the left-hand Tools menu. +3. From the format dropdown, select **Bitwaden (csv)**. +4. Select the **Choose File** button and aff the file to import or **copy/paste** the contents of your file into the input box. + + {% callout warning %}Import to Bitwarden can't check whether items in the file to import are duplicates of items in your Vault. This means that **importing multiple files will create duplicate Vault items** if an item is in both the Vault and the file being imported.{% endcallout %} +5. Select the **Import Data** button to complete your import. +6. After successful import, delete the import source file from your computer. This will protect you in the event your computer is compromised. + +Currently, file attachments are not included in Bitwarden import operations and will need to be uploaded to your Vault manually. For more information, see [File Attachments]({{site.baseurl}}/article/attachments/). diff --git a/_articles/importing/import-from-firefox.md b/_articles/importing/import-from-firefox.md index 9faa6f5c..f858ec4a 100644 --- a/_articles/importing/import-from-firefox.md +++ b/_articles/importing/import-from-firefox.md @@ -5,7 +5,7 @@ categories: [import-export] featured: true popular: false tags: [import, firefox] -order: "05" +order: "06" description: "This article explains how you can export data from Firefox and import into Bitwarden." --- diff --git a/_articles/importing/import-from-passwordsafe.md b/_articles/importing/import-from-passwordsafe.md index 3042ba94..ec517455 100644 --- a/_articles/importing/import-from-passwordsafe.md +++ b/_articles/importing/import-from-passwordsafe.md @@ -5,7 +5,7 @@ categories: [import-export] featured: true popular: false tags: [import, passwordsafe] -order: "06" +order: "07" description: "If you are switching password managers from Password Sage to Bitwarden, use this article guide you to export data from Password Safe and import into Bitwarden." --- diff --git a/_articles/two-step-login/lost-two-step-device.md b/_articles/two-step-login/lost-two-step-device.md index cb3eb929..2c955582 100644 --- a/_articles/two-step-login/lost-two-step-device.md +++ b/_articles/two-step-login/lost-two-step-device.md @@ -44,6 +44,4 @@ To delete your account: 2. Enter the **Email Address** associated with your account. 3. In your email inbox, open the email and verify that you want to delete this Bitwarden account. -Once deleted, you're free to create a new Bitwarden account with that email address. - -If you delete a Bitwarden account that has a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your existing subscription to the new account. If you were able to successfully export your Vault data prior to deletion, you can easily [import it into the new account]({{site.baseurl}}/article/import-data/). +If any of your client applications were logged in (see the above **Tip**), log out of them. If you delete a Bitwarden account that has a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your existing subscription to the new account. If you were able to successfully export your Vault data prior to deletion, you can easily [import it into the new account]({{site.baseurl}}/article/import-data/). diff --git a/images/importing/dashlane-bw-web-vault.png b/images/importing/dashlane-bw-web-vault.png new file mode 100644 index 00000000..9c4e4195 Binary files /dev/null and b/images/importing/dashlane-bw-web-vault.png differ diff --git a/images/importing/dashlane-export.png b/images/importing/dashlane-export.png new file mode 100644 index 00000000..4602005d Binary files /dev/null and b/images/importing/dashlane-export.png differ