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@@ -9,7 +9,7 @@ tags: [two-step login, 2fa, two factor authentication, account]
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If you have lost access to the device or method that you use for two-step login (2FA) you can recover your account using your two-step login **recovery code**.
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The recovery code is a 32 character alpha-numeric code. You can get your two-step login recovery code in the [web vault](https://vault.bitwarden.com) under **Settings** → **Two-step Login**, then click the **View Recovery Code** button. We recommend that your print your recovery code and keep it in a safe place.
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The recovery code is a 32 character alpha-numeric code. You can get your two-step login recovery code in the [web vault](https://vault.bitwarden.com) under **Settings** → **Two-step Login**, then click the **View Recovery Code** button. We recommend that you print your recovery code and keep it in a safe place.
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{% warning %}
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Without your recovery code, two-step login can permanently lock you out of your Bitwarden account. It is very important to have your recovery code if you plan to use two-step login. Bitwarden support will not be able to assist you if you lose access to your account.
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@@ -38,4 +38,4 @@ If you do not have your recovery code, unfortunately there is no way to fully re
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3. Go to your email inbox and click the verification link that was sent to you
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4. Confirm the delete
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You can now register a new account using the same email address. If you have an active subscription use our [contact page](https://bitwarden.com/contact/) to let us know, and we will re-instate it to your newly created account.
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You can now register a new account using the same email address. If you have an active subscription use our [contact page](https://bitwarden.com/contact/) to let us know, and we will re-instate it to your newly created account.
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