From 93f1faa558d0e41d7c9a0aa0acd0d36834c5347a Mon Sep 17 00:00:00 2001 From: fred_the_tech_writer <69817454+fschillingeriv@users.noreply.github.com> Date: Tue, 9 Mar 2021 08:42:46 -0500 Subject: [PATCH] faq anchor fixes (#465) --- _articles/faqs/billing-faqs.md | 22 +++++++++++----------- _articles/faqs/hosting-faqs.md | 16 ++++++++-------- _articles/faqs/import-faqs.md | 10 +++++----- _articles/faqs/org-faqs.md | 16 ++++++++-------- _articles/faqs/product-faqs.md | 14 +++++++------- _articles/faqs/security-faqs.md | 14 +++++++------- _articles/faqs/sso-faqs.md | 28 ++++++++++++++-------------- 7 files changed, 60 insertions(+), 60 deletions(-) diff --git a/_articles/faqs/billing-faqs.md b/_articles/faqs/billing-faqs.md index 92657ad2..cfbc20b1 100644 --- a/_articles/faqs/billing-faqs.md +++ b/_articles/faqs/billing-faqs.md @@ -15,26 +15,26 @@ For help selecting the right Bitwarden plan for you, refer to [What Plan is Righ ## Account Management -#### Q: How do I find out what subscription plan I'm on? +### Q: How do I find out what subscription plan I'm on? **A:** Login to your [Web Vault](https://vault.bitwarden.com): - For individual subscriptions, navigate to your **Settings** tab. If the left menu bar has a **Go Premium** option, this account is on a free plan. If the left menu bar has a **Premium Membership** option, this account is on a Premium plan. - For Organization subscriptions, open your Organization. In your Organization's **Settings** tab, select **Subscription** from the left menu. The **Plan** section will log this Organization's plan. -#### Q: How do I view my billing information? +### Q: How do I view my billing information? **A:** Viewing Billing information is different depending on whether you're viewing it for an Individual or Organization subscription. Use [Update Your Billing Information](https://bitwarden.com/help/article/update-billing-info/) to guide you through both processes. -#### Q: How do I delete my account? +### Q: How do I delete my account? **A:** We're sad to see you go! Use [Delete Your Account](https://help.bitwarden.com/article/delete-your-account/) to guide you through this process. -#### Q: How do I upgrade from an Individual subscription to an Organization? +### Q: How do I upgrade from an Individual subscription to an Organization? **A:** Use [Upgrade from Individual to Organization](https://bitwarden.com/help/article/upgrade-from-individual-to-org/) to guide you through this process. -#### Q: How do I add or remove a user seat from my Organization? +### Q: How do I add or remove a user seat from my Organization? **A:** Login to your [Web Vault](https://vault.bitwarden.com) and open your Organization. In your Organization's **Settings** tab, select the **Subscription** from the left menu: @@ -42,7 +42,7 @@ For help selecting the right Bitwarden plan for you, refer to [What Plan is Righ You can add or remove seats from your Organization at any time. The cost will be automatically pro-rated and debited or credited accordingly. -#### Q: How do I pay for Premium on a self-hosted instance? +### Q: How do I pay for Premium on a self-hosted instance? **A:** In order to pay for a self-hosted instance of Bitwarden, you'll need to create an account in the Bitwarden cloud via the [Web Vault](https://vault.bitwarden.com). From there, you can download the license file to apply to your self-hosted instance. Your license file will flag your access to Premium features, so make sure that you download a new license file if you were previously on a free plan. @@ -50,21 +50,21 @@ For more information, see [Hosting](https://bitwarden.com/help/hosting). ## Payment Options -#### Q: What payment options do you accept for customers based in the United States? +### Q: What payment options do you accept for customers based in the United States? **A:** We accept Credit/Debit Cards, PayPal, Bank Account (ACH), and Bitcoin. For business subscriptions, we also accept wire transfers and corporate checks, with a minimum payment of 500 USD. For more information regarding payment options, please [Contact Support](https://bitwarden.com/contact/). -#### Q: What payment options do you accept for customers outside the United States? +### Q: What payment options do you accept for customers outside the United States? **A:** We accept Credit/Debit Cards, PayPal, and Bitcoin. For business subscriptions, we also accept international wire transfers and corporate checks, with a minimum payment of 500 USD. For more information regarding payment options, please [Contact Support](https://bitwarden.com/contact/). -#### Q: Can I pay with Bitcoin? +### Q: Can I pay with Bitcoin? **A:** Yes! Refer to [Update Your Billing Information](https://bitwarden.com/help/article/update-billing-info/) for more information. [Contact Us](https://bitwarden.com/contact/) once you have added the credit for the subscription amount. We will generate and send you an invoice and activate the new account. You will also receive an invoice from our payment processor (BitPay) at the time the Bitcoin is sent. -#### Q: How do I enter my tax information (VAT)? +### Q: How do I enter my tax information (VAT)? **A:** Login to your [Web Vault](https://vault.bitwarden.com) and open your Organization. In your Organization's **Settings** tab, scroll down to **Tax Information** section: @@ -73,7 +73,7 @@ For more information, see [Hosting](https://bitwarden.com/help/hosting). ## Known Issues -#### Q: An error occurs when I try to Go Premium on Firefox. How do I fix this? +### Q: An error occurs when I try to Go Premium on Firefox. How do I fix this? **A:** We've observed some users of Firefox get the following error message when submitting payment information for a Premium subscription: diff --git a/_articles/faqs/hosting-faqs.md b/_articles/faqs/hosting-faqs.md index 51c34878..6ddaa29f 100644 --- a/_articles/faqs/hosting-faqs.md +++ b/_articles/faqs/hosting-faqs.md @@ -13,21 +13,21 @@ This article contains Frequently Asked Questions (FAQs) regarding **Self-hosting ## General -#### Q: What platforms can I host on? +### Q: What platforms can I host on? **A:** Bitwarden is a cross-platform application that is deployed using Docker Linux containers. This means that Bitwarden can be hosted on Linux, macOS, and Windows machines. You can read more about Docker and container technologies at [Docker's Website](https://www.docker.com/why-docker){:target="_blank"}. -#### Q: How should I achieve High Availability? +### Q: How should I achieve High Availability? **A:** High availability can be achieved by either configuring multiple instances of the containers into a Docker Swarm or Kubernetes environment, and/or by pointing the database connection string that the containers reference to any MSSQL database or cluster. Then you would probably want to load balance the NGINX containers or however you choose to handle the front-end. -#### Q: How do I backup and restore my self-hosted instance? +### Q: How do I backup and restore my self-hosted instance? **A:** Bitwarden takes automated nightly backups of the `bitwarden-mssql` database container in order to protect your stored credentials. For help with manual backups, or help restoring a backup, see [Backup your Hosted Data]({% link _articles/hosting/backup-on-premise.md %}). -#### Q: What are my installation id and installation key used for? +### Q: What are my installation id and installation key used for? **A:** Installation ids keys are used when installing Bitwarden on-premises in order to: @@ -39,7 +39,7 @@ Retrieve an installation id and key from [https://bitwarden.com/host](https://bi **You should not share your installation id or installation key across multiple Bitwarden installations.** They should be treated as secrets. -#### Q: How do I change the name of my server? +### Q: How do I change the name of my server? **A:** Configure the `url:` in the `./bwdata/config.yml` with your new server name and the run the `./bitwarden.sh` rebuild command to rebuild `bwdata` assets. @@ -49,13 +49,13 @@ If you are using Let's Encrypt certificate, you'll need to [Manually Update Your ## SMTP Configuration -#### Q: How do I set up an SMTP Mail Server? +### Q: How do I set up an SMTP Mail Server? **A:** Connect your self-hosted instance to an existing SMTP Mail Server by editing all `globalSettings__mail__smtp__*` values in `./bwdata/env/global.overide.env`. For more information, see [Configure Environment Variables]({% link _articles/hosting/environment-variables.md %}). If you don't yet have an existing SMTP Mail Server from which you can relay emails, consider services like [Mailgun](https://www.mailgun.com/){:target="\_blank"} or [SparkPost](https://www.sparkpost.com){:target="\_blank"}, or use Gmail an SMTP Mail Server. -#### Q: How do I use Gmail as an SMTP Mail Server? +### Q: How do I use Gmail as an SMTP Mail Server? **A:** Configure the following variables in `./bwdata/env/global.override.env`: @@ -80,7 +80,7 @@ If you're using Two-step Authentication for your Gmail account, you'll need to g Check that the custom port values have been proliferated to `./bwdata/env/global.override.env`. -#### Q: How do I add Bitwarden to system boot? +### Q: How do I add Bitwarden to system boot? **A:** Before adding Bitwarden to system boot, complete [Docker Post-Installation](https://bitwarden.com/help/article/install-on-premise/#docker-post-installation-linux-only) to setup a dedicated `bitwarden` service account. diff --git a/_articles/faqs/import-faqs.md b/_articles/faqs/import-faqs.md index 2fa0c8e4..82f50db2 100644 --- a/_articles/faqs/import-faqs.md +++ b/_articles/faqs/import-faqs.md @@ -11,11 +11,11 @@ order: 09 This article contains Frequently Asked Questions (FAQs) regarding **Import & Export**. -#### Q: How do I import my data if I don’t see my service on the import options list? +### Q: How do I import my data if I don’t see my service on the import options list? **A:** If we don't have official support for the service you are using, manually condition a `.csv` or `.json` for import into Bitwarden. For more information about how to do this, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %}). -#### Q: Can I import to Bitwarden from iCloud/Mac Keychain? +### Q: Can I import to Bitwarden from iCloud/Mac Keychain? **A:** Currently, Apple does not provide an official way to export data from iCloud, Mac Keychain, or Safari. @@ -29,17 +29,17 @@ Here are some third-party programs available to export this data: Once exported from iCloud, Mac Keychain, or Safari, see [Import Data to your Vault]({% link _articles/importing/import-data.md %}). -#### Q: How do I import items directly to Collections? +### Q: How do I import items directly to Collections? **A:** To import items directly to Collections, format your import as a Bitwarden `.csv` (for more information, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %})) and specify Collections to import each item to within the file. -#### Q: How do I import file attachments to Bitwarden? +### Q: How do I import file attachments to Bitwarden? **A:** File Attachments must be manually migrated to your Bitwarden Vault, as they are currently not included in bulk import operations. Please note that storage of File Attachments is available only for Premium users, including members of Paid Organizations (Families, Teams, or Enterprise). -#### Q: Why did importing create duplicate Vault items? +### Q: Why did importing create duplicate Vault items? **A:** Every import operation creates every new record as an item in your Vault, regardless of whether matching Vault items already exist in your Vault. Prior to import, we recommend either: diff --git a/_articles/faqs/org-faqs.md b/_articles/faqs/org-faqs.md index b43a35ec..fbf9e617 100644 --- a/_articles/faqs/org-faqs.md +++ b/_articles/faqs/org-faqs.md @@ -17,7 +17,7 @@ For more high-level information about **Organizations**, refer to the following ## Organizations General -#### Q: What's the difference between Organizations and Premium? +### Q: What's the difference between Organizations and Premium? **A:** Organizations unlock access to secure sharing between users who are members of that Organization. @@ -27,25 +27,25 @@ Paid Organizations (Families, Teams, or Enterprise) automatically include premiu ## Organization Administration -#### Q: My Organization's owner is no longer with the company, can a new owner be created? +### Q: My Organization's owner is no longer with the company, can a new owner be created? **A:** Only an Owner can create a new Owner or assign Owner to an existing user. For failover purposes, Bitwarden recommends creating multiple Owner users. If your single Owner has left the company, [Contact Us](https://bitwarden.com/contact). -#### Q: I have invited users but they cannot see shared items, what do I do? +### Q: I have invited users but they cannot see shared items, what do I do? **A:** Invited users will receive an email asking them to join the Organization. First, make sure they have accepted the invitation. If they have, a **Admin** or **Owner** should navigate to **Manage** → **People**, hover over that user, open the gear dropdown, and select **Confirm**. -#### Q: What events are auditing for my Organization? +### Q: What events are auditing for my Organization? **A:** For a full list of what's included in Bitwarden Event Logs, see [Event Logs](https://bitwarden.com/help/article/event-logs/). -#### Q: Can I prevent users from self-registering into my Organization? +### Q: Can I prevent users from self-registering into my Organization? **A:** If you're self-hosting, [configure the environment variable]({% link _articles/hosting/environment-variables.md %}) `globalSettings__disableUserRegistration=` to `false` to prevent users from signing up for an account via the Registration page. Once configured, Organization Admins or Owners must invite users to signup for an account on the self-hosted instance. ## Sharing with an Organization -#### Q: How do I "unshare" an item from my Organization? +### Q: How do I "unshare" an item from my Organization? **A:** To unshare an item: 1. Clone the item back to your Personal Vault by navigating to your Organization Vault and selecting **Clone** from the gear dropdown for the item you want to clone. Only users with User Type **Admin** or higher can only clone items into their Personal Vault by changing the **Ownership** setting. @@ -55,10 +55,10 @@ Paid Organizations (Families, Teams, or Enterprise) automatically include premiu Alternatively, you can unshare items by moving them to a different Collection with higher Access Control restrictions. -#### Q: How do I hide a password from my Organization's users? +### Q: How do I hide a password from my Organization's users? **A:** Use the **Hide Passwords** option in the **Access Control** section when adding new users or editing existing ones in order to hide a given Collection's passwords and hidden fields from them. For more information, see [Access Control](https://bitwarden.com/help/article/user-types-access-control/#access-control). -#### Q: Does an item I share with the Organization stay after I leave? +### Q: Does an item I share with the Organization stay after I leave? **A:** It does! When a user shares an item with an Organization, the Organization takes ownership of the item. Even if the user leaves the Organization or deletes their account, that item will remain in the Organization Vault. diff --git a/_articles/faqs/product-faqs.md b/_articles/faqs/product-faqs.md index 40a25906..fc9e4870 100644 --- a/_articles/faqs/product-faqs.md +++ b/_articles/faqs/product-faqs.md @@ -15,15 +15,15 @@ This article contains Frequently Asked Questions (FAQs) about general Vault Mana ## Most Asked Questions -#### Q: What do I do if I forgot my Master Password? +### Q: What do I do if I forgot my Master Password? **A:** As a Zero Trust solution, Bitwarden and its systems have no knowledge of, way to retrieve, or way to reset your Master Password. If you've already lost your Master Password, there is unfortunately no way for the team to recover the account. For help understanding what to do next, or what to do proactively to protect yourself from such a scenario, refer to the article on [Your Master Password]({% link _articles/account/master-password.md %}). -#### Q: Is there a way for someone to access my Vault items in case of emergency? +### Q: Is there a way for someone to access my Vault items in case of emergency? **A:** There is! Users with a Premium subscription can proactively setup trusted emergency contacts who can access your Vault in case of emergency. For more information, see [Emergency Access]({% link _articles/security/emergency-access.md %}). -#### Q: How do I change my email address? +### Q: How do I change my email address? **A:** You can change the email address attached to your account from the [Web Vault](https://vault.bitwarden.com){:target="\_blank"}: @@ -38,11 +38,11 @@ This article contains Frequently Asked Questions (FAQs) about general Vault Mana When you change your email address, you should immediately logout of all Bitwarden client applications you use, and log back in with the new credentials. Sessions using a "stale" email address will eventually be logged out eventually. -#### Q: Why is a Vault item missing from my Mobile App, Desktop App, or Browser Extension? +### Q: Why is a Vault item missing from my Mobile App, Desktop App, or Browser Extension? **A:** Typically, this is because client application's Vault data has fallen behind a Web Vault or other client application's. Performing a Vault Sync should bring everything up to date. For more information, see [Sync Your Vault]({% link _articles/miscellaneous/vault-sync.md %}). -#### Q: What's the safest way to make a backup of my Vault data? +### Q: What's the safest way to make a backup of my Vault data? **A:** You can use [Encrypted Exports]({% link _articles/importing/encrypted-export.md %}) to make secure long-term backups of your Vault data that are encrypted with your [Account Encryption Key]({% link _articles/account/account-encryption-key.md %}). @@ -56,7 +56,7 @@ You can learn more about PeaZip here: **Disclaimer**: PeaZip is a third-party program and is not supported by Bitwarden. These links were shared with you as an alternative for use at your own risk. {% endcallout %} -#### Q: Can I set Bitwarden to automatically start when my computer starts? +### Q: Can I set Bitwarden to automatically start when my computer starts? **A:** You can set the Bitwarden Desktop App to automatically open on startup @@ -65,7 +65,7 @@ You can learn more about PeaZip here: 3. With the file location open, press the Windows logo key + R, type shell:startup, then select OK. This opens the Startup folder. 4. Copy and paste the shortcut to the Bitwarden Desktop app from the file location to the Startup folder. -#### Q: Why am I getting a ‘New Device’ email? +### Q: Why am I getting a ‘New Device’ email? **A:** Typically this occurs for users that have a setting on their browser which clears their local storage and/or cookies whenever they close the browser or while they are using the browser. There are extensions that perform these actions. If this happens, you lose the indicator which tells our servers that it is an existing device. New device notification messages are not contingent on the IP address, only the device itself. We use local storage in the browser or client to label the device with an id. If that id has never logged in before then you will get an email. If a user clears this local storage, a new id is generated for that device and it will get a new email. diff --git a/_articles/faqs/security-faqs.md b/_articles/faqs/security-faqs.md index 0905c50a..346899b8 100644 --- a/_articles/faqs/security-faqs.md +++ b/_articles/faqs/security-faqs.md @@ -80,7 +80,7 @@ Bitwarden takes user security and privacy seriously. Bitwarden maintains secure, ### Questions Regarding Specific Client Apps -#### Q: What data does Bitwarden use from client applications? +### Q: What data does Bitwarden use from client applications? **A:** Bitwarden uses Administrative Data to provide the Bitwarden Service to you. As indicated by some **App Privacy** reports, users provide the following information on account creation: @@ -89,21 +89,21 @@ Bitwarden takes user security and privacy seriously. Bitwarden maintains secure, Additionally, a **Bitwarden-generated** device-specific GUID (sometimes referred to as a *Device ID*) is assigned to your device. This GUID is used to alert you when a new device logs into your Vault. -#### Q: Can you explain Electron App Security? +### Q: Can you explain Electron App Security? **A:** An often shared article suggests a flaw with Electron apps, however the referenced attack requires a user to have a compromised machine, which of course would allow a malicious attacker to compromise data on that machine. As long as you have no reason to believe the device you are using has been compromised, your data is safe. -#### Q: How does Bitwarden secure Browser extensions? +### Q: How does Bitwarden secure Browser extensions? Extensions are safe to use if they are developed correctly. Due to the nature of how browser extensions work there is always a chance for a bug to arise. We take extreme care and caution when we are developing our extensions and add-ons, we keep our eyes and ears out for anything going on in the industry, and we conduct security audits to keep many eyes on everything. -#### Q: What is the Browser Extension asking permission for? +### Q: What is the Browser Extension asking permission for? **A:** On installation, the Browser Extension will ask permission to access your clipboard in order to use the scheduled clipboard clear function (accessed in the **Options** menu). When this **optional feature** is enabled, clipboard clear will clear any Bitwarden entries made by or filled on a configurable interval. Access to the clipboard allows Bitwarden to do this *without* removing a clipboard item not associated from the Bitwarden application by checking the last-copied item again the last-copied item from your Vault. Please note, this feature is **off by default**. -#### Q: Why does the Browser Extension need `nativeMessaging` permission? +### Q: Why does the Browser Extension need `nativeMessaging` permission? **A:** Version 1.48.0 of the browser extension enables [Biometric Unlock for Browser Extensions](https://bitwarden.com/help/article/biometrics/#browser-extensions). @@ -112,10 +112,10 @@ This permission, also known as `nativeMessaging`, is safe to accept and allows t Note that when your browser updates to this version, you may be asked to accept a new permission called "communicate with cooperating native applications" (in Chromium-based browsers), or "exchange messages with programs other than Firefox." If you don't accept this permission, the extension will remain disabled. -#### Q: Is Bitwarden FIPS Compliant? +### Q: Is Bitwarden FIPS Compliant? **A:** Bitwarden uses [FIPS compliant libraries and cryptography](https://bitwarden.com/help/article/what-encryption-is-used/#invoked-crypto-libraries), however the Bitwarden platform has not performed any FIPs certifications. Most FIPS installations of Bitwarden leverage the self-hosting option to make evaluations (i.e. Cybersecurity Maturity Model Certification) easier. -#### Q: Can I restrict access to Bitwarden to certain devices? +### Q: Can I restrict access to Bitwarden to certain devices? **A:** Using self-hosting, you can use custom firewall and NGINX configurations as well as VPN/VLAN access control to determine the device types and/or network layer access for your Bitwarden instance. You may also use other tools such as device-level certificates to control specific device access to the Bitwarden instance as well. diff --git a/_articles/faqs/sso-faqs.md b/_articles/faqs/sso-faqs.md index d493017c..367244f0 100644 --- a/_articles/faqs/sso-faqs.md +++ b/_articles/faqs/sso-faqs.md @@ -16,27 +16,27 @@ For more high-level information about **Login with SSO**, refer to the following ## Using Login with SSO -#### Q: Will changing my SSO password affect my Bitwarden Master Password? +### Q: Will changing my SSO password affect my Bitwarden Master Password? **A:** No. Your Master Password will remain the same and will still be used to decrypt your Vault data. -#### Q: Does SSO authentication replace my Master Password and Email? +### Q: Does SSO authentication replace my Master Password and Email? **A:** No. Login with SSO leverages your existing Identity Provider (IdP) to authenticate you into Bitwarden, however your Master Password and Email must still be entered in order to decrypt your Vault data. -#### Q: Can I still log in with my Master Password if my Organization has SSO enabled? +### Q: Can I still log in with my Master Password if my Organization has SSO enabled? **A:** Currently, yes. In the near future, we will enable an Enterprise Policy to allow Organizations to enforce authentication mechanism for their users. -#### Q: How does Login with SSO work for new users ("just-in-time")? +### Q: How does Login with SSO work for new users ("just-in-time")? **A:** New users who log into their Organization using Login with SSO will be placed in the *Accepted* status of their Organization until they are confirmed by an administrator. When that user is assigned to a Group manually or via the Bitwarden Directory Connector, they will receive access to the appropriate shared items. -#### Q: Do I still need to use Bitwarden Directory Connector? +### Q: Do I still need to use Bitwarden Directory Connector? **A:** If you manage your Bitwarden Group and Collection assignments directly within Bitwarden, there is no need to leverage the Directory Connector. However, if you would like to have Groups and users automatically synchronized with your organizations directory, we recommend using Login with SSO in conjunction with Directory Connector for the most complete solution. -#### Q: Do I need to enter my Organization Identifier every time I login? +### Q: Do I need to enter my Organization Identifier every time I login? **A:** Nope! Bookmarking the **Enterprise Single Sign-On** page with your Organization Identifier included as a query string will save you the trouble of entering it each time. For example: @@ -45,38 +45,38 @@ For more high-level information about **Login with SSO**, refer to the following ## Security -#### Q: How does Login with SSO work with the zero-knowledge model? +### Q: How does Login with SSO work with the zero-knowledge model? **A:** Bitwarden Login with SSO only performs user authentication and does not decrypt user data. Adding SSO functionality does not introduce any further individually identifiable information into the Bitwarden database. ## Billing -#### Q: What plans offer Login with SSO? +### Q: What plans offer Login with SSO? **A:** Only our current Enterprise Plan offers this feature. For more information, see [here](https://bitwarden.com/help/article/2020-plan-updates/). -#### Q: How do I upgrade my plan so that I can use Login with SSO? +### Q: How do I upgrade my plan so that I can use Login with SSO? **A:** [Contact Us](https://bitwarden.com/contact/) and select **Upgrade/Change Plan** from the **Subject** dropdown menu. We highly recommend you test Login with SSO by starting a [7 Day Enterprise Free Trial](https://bitwarden.com/help/article/enterprise-free-trial). -#### Q: I would like to test Login with SSO. If I decide I don't need it, can I revert to my Classic 2019 plan? +### Q: I would like to test Login with SSO. If I decide I don't need it, can I revert to my Classic 2019 plan? **A:** Unfortunately, we aren't able to revert you back to a Classic 2019 plan once you've upgraded. We recommend creating a new Organization to start a [7 Day Enterprise Free Trial](https://bitwarden.com/help/article/enterprise-free-trial/) to test Login with SSO outside of your Primary Organization. ## Supportability -#### Q: Does Bitwarden support OAuth 2.0? +### Q: Does Bitwarden support OAuth 2.0? **A:** Bitwarden supports OpenID Connect, but does not support OAuth at this time. -#### Q: Will Login with SSO work with a self-hosted instance of Bitwarden? +### Q: Will Login with SSO work with a self-hosted instance of Bitwarden? **A:** Yes! Login with SSO will work with self-hosted instances regardless of whether they are on-premises or in your own cloud, as long as your Identity Server is reachable from the instance. -#### Q: Does Login with SSO work across hybrid cloud environments? +### Q: Does Login with SSO work across hybrid cloud environments? **A:** Yes! Login with SSO only requires the ability to connect to your Identity Provider from your instance of Bitwarden. It can be used with Cloud or on-premises Identity providers, as well as Cloud or self-hosted Bitwarden instances. -#### Q: If my Identity Provider is offline, can users user Login with SSO to authenticate into Bitwarden? +### Q: If my Identity Provider is offline, can users user Login with SSO to authenticate into Bitwarden? **A:** If your Identity Provider is offline, users must log in using their email and Master Password. This may change in the future as we enable further authentication control mechanisms for Organizations.