From 049547c15d72fa0992cffb16b8afc96d2eb7b1bb Mon Sep 17 00:00:00 2001 From: Peter Date: Wed, 31 May 2017 13:59:33 +1000 Subject: [PATCH 1/2] Add known issues category and two related articles (#19) --- .../auto-fill-firefox-private-mode.md | 18 +++++++++++++++ .../extension-wont-load-in-private-mode.md | 23 +++++++++++++++++++ _categories/known-issues.md | 5 ++++ 3 files changed, 46 insertions(+) create mode 100644 _articles/known-issues/auto-fill-firefox-private-mode.md create mode 100644 _articles/known-issues/extension-wont-load-in-private-mode.md create mode 100644 _categories/known-issues.md diff --git a/_articles/known-issues/auto-fill-firefox-private-mode.md b/_articles/known-issues/auto-fill-firefox-private-mode.md new file mode 100644 index 00000000..16a3dd6f --- /dev/null +++ b/_articles/known-issues/auto-fill-firefox-private-mode.md @@ -0,0 +1,18 @@ +--- +layout: article +title: Can't auto-fill in Firefox Private Browsing +categories: [Known Issues] +featured: false +popular: false +tags: [firefox, extension, private mode, private browsing, auto fill] +--- + +## Issue +The bitwarden extension does not load when I open it in Firefox Private Browsing so I am unable to auto-fill forms. + +## Workaround +If the bitwarden extension is locked (little red lock icon), unlock it in a non-private Firefox window before proceeding. +1. Navigate to the website's login page in Firefox Private Browsing +2. Right click the page + - A context menu will appear +3. Select **bitwarden > Auto-fill > the website** diff --git a/_articles/known-issues/extension-wont-load-in-private-mode.md b/_articles/known-issues/extension-wont-load-in-private-mode.md new file mode 100644 index 00000000..357377dd --- /dev/null +++ b/_articles/known-issues/extension-wont-load-in-private-mode.md @@ -0,0 +1,23 @@ +--- +layout: article +title: Extension won't load in Firefox Private Browsing +categories: [Known Issues] +featured: false +popular: false +tags: [firefox, extension, private mode, private browsing] +--- + +## Issue +The bitwarden extension does not load/appears blank when I open it in Firefox Private Browsing. + +## Details +This is a known issue with Firefox that Mozilla is unwilling to fix. + +>It is due to the popup being unable to communicate with the background page during private mode. Mozilla claims that inter-window communication should not be allowed in private mode. + +## Workaround +If you are looking to auto-fill usernames and passwords while in Firefox Private Browsing, please visit [https://help.bitwarden.com/article/auto-fill-firefox-private-mode](/article/auto-fill-firefox-private-mode/#workaround). + +## References +1. bitwarden discussion - +2. FireFox Bugzilla - diff --git a/_categories/known-issues.md b/_categories/known-issues.md new file mode 100644 index 00000000..ef2ad417 --- /dev/null +++ b/_categories/known-issues.md @@ -0,0 +1,5 @@ +--- +layout: category +title: Known Issues +featured: true +--- From 5defc02b5650d2cca252978167881e73d0d70375 Mon Sep 17 00:00:00 2001 From: Peter Date: Wed, 7 Jun 2017 07:04:28 +1000 Subject: [PATCH 2/2] Add Android auto-fill guide and known issue articles (#20) --- .../known-issues/auto-fill-mobile-browser.md | 18 ++++++++++ _articles/misc/auto-fill-android.md | 35 +++++++++++++++++++ _categories/misc.md | 5 +++ 3 files changed, 58 insertions(+) create mode 100644 _articles/known-issues/auto-fill-mobile-browser.md create mode 100644 _articles/misc/auto-fill-android.md create mode 100644 _categories/misc.md diff --git a/_articles/known-issues/auto-fill-mobile-browser.md b/_articles/known-issues/auto-fill-mobile-browser.md new file mode 100644 index 00000000..2f23f475 --- /dev/null +++ b/_articles/known-issues/auto-fill-mobile-browser.md @@ -0,0 +1,18 @@ +--- +layout: article +title: Can't auto-fill mobile browser +categories: [Known Issues] +featured: false +popular: false +tags: [mobile, browser, auto fill] +--- + +## Issue +The bitwarden Auto-fill notification does not appear when I visit a login page or tap the password field of a login form. + +## Details +This is a currently a known issue with the following browsers: +* Firefox for Android +* Samsung Internet Browser + +If auto-fill does not work and your browser is not listed above please report it at: diff --git a/_articles/misc/auto-fill-android.md b/_articles/misc/auto-fill-android.md new file mode 100644 index 00000000..1b70ea08 --- /dev/null +++ b/_articles/misc/auto-fill-android.md @@ -0,0 +1,35 @@ +--- +layout: article +title: Auto-fill Android +categories: [Misc] +featured: false +popular: false +tags: [android, auto fill] +--- + +## Enabling the service +1. Open the bitwarden app +2. Tap **Tools > bitwarden Auto-fill Service** + - *Status Disabled* will appear +3. Tap **OPEN ACCESSIBILITY SETTINGS** +4. Locate **bitwarden** from the list and enable it + +Auto-fill is context-sensitive. This means that the bitwarden auto-fill icon, and notification will only appear when it detects a login form or when the password field is selected. + +## Testing auto-fill +1. Open an app that has not been signed in to +2. Tap the password box + - The bitwarden icon will appear in the notification bar +3. Open the notification drawer and tap **bitwarden Auto-fill Service** + - Your vault will display all matching logins otherwise you may need to manually search for it +4. Tap the appropriate login + - Your username and password will be auto-filled + +## Troubleshooting +**The bitwarden Auto-fill Service keeps getting disabled** + +Android may turn off the bitwarden Auto-fill Service to optimize battery life. To resolve this you can either: +- Tell Android to ignore battery optimization for the bitwarden; or +- Manually turn on the bitwarden Auto-fill Service each time + +**[Can't auto-fill in my mobile browser](/article/auto-fill-mobile-browser)** diff --git a/_categories/misc.md b/_categories/misc.md new file mode 100644 index 00000000..0065da92 --- /dev/null +++ b/_categories/misc.md @@ -0,0 +1,5 @@ +--- +layout: category +title: Misc +featured: true +---