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Code Issues Releases Wiki Activity

update articles

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-firefox private mode
-android autofill
This commit is contained in:
Kyle Spearrin
2017-06-14 23:37:04 -04:00
parent 9ea166ef4d
commit c9805c7427
8 changed files with 67 additions and 100 deletions
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_articles/known-issues/auto-fill-firefox-private-mode.md
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---
layout: article
title: Can't auto-fill in Firefox Private Browsing
categories: [Known Issues]
featured: false
popular: false
tags: [firefox, extension, private mode, private browsing, auto fill]
---
## Issue
The bitwarden extension does not load when I open it in Firefox Private Browsing so I am unable to auto-fill forms.
## Workaround
If the bitwarden extension is locked (little red lock icon), unlock it in a non-private Firefox window before proceeding.
1. Navigate to the website's login page in Firefox Private Browsing
2. Right click the page
- A context menu will appear
3. Select **bitwarden > Auto-fill > the website**

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_articles/known-issues/auto-fill-mobile-browser.md
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---
layout: article
title: Can't auto-fill mobile browser
categories: [Known Issues]
featured: false
popular: false
tags: [mobile, browser, auto fill]
---
## Issue
The bitwarden Auto-fill notification does not appear when I visit a login page or tap the password field of a login form.
## Details
This is a currently a known issue with the following browsers:
* Firefox for Android
* Samsung Internet Browser
If auto-fill does not work and your browser is not listed above please report it at: <https://github.com/bitwarden/mobile/issues>

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_articles/known-issues/extension-wont-load-in-private-mode.md
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---
layout: article
title: Extension won't load in Firefox Private Browsing
categories: [Known Issues]
featured: false
popular: false
tags: [firefox, extension, private mode, private browsing]
---
## Issue
The bitwarden extension does not load/appears blank when I open it in Firefox Private Browsing.
## Details
This is a known issue with Firefox that Mozilla is unwilling to fix.
>It is due to the popup being unable to communicate with the background page during private mode. Mozilla claims that inter-window communication should not be allowed in private mode.
## Workaround
If you are looking to auto-fill usernames and passwords while in Firefox Private Browsing, please visit [https://help.bitwarden.com/article/auto-fill-firefox-private-mode](/article/auto-fill-firefox-private-mode/#workaround).
## References
1. bitwarden discussion - <https://github.com/bitwarden/browser/issues/136>
2. FireFox Bugzilla - <https://bugzilla.mozilla.org/show_bug.cgi?id=1329304>

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_articles/misc/auto-fill-android.md
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---
layout: article
title: Auto-fill Android
categories: [Misc]
featured: false
popular: false
tags: [android, auto fill]
---
## Enabling the service
1. Open the bitwarden app
2. Tap **Tools > bitwarden Auto-fill Service**
- *Status Disabled* will appear
3. Tap **OPEN ACCESSIBILITY SETTINGS**
4. Locate **bitwarden** from the list and enable it
Auto-fill is context-sensitive. This means that the bitwarden auto-fill icon, and notification will only appear when it detects a login form or when the password field is selected.
## Testing auto-fill
1. Open an app that has not been signed in to
2. Tap the password box
- The bitwarden icon will appear in the notification bar
3. Open the notification drawer and tap **bitwarden Auto-fill Service**
- Your vault will display all matching logins otherwise you may need to manually search for it
4. Tap the appropriate login
- Your username and password will be auto-filled
## Troubleshooting
**The bitwarden Auto-fill Service keeps getting disabled**
Android may turn off the bitwarden Auto-fill Service to optimize battery life. To resolve this you can either:
- Tell Android to ignore battery optimization for the bitwarden; or
- Manually turn on the bitwarden Auto-fill Service each time
**[Can't auto-fill in my mobile browser](/article/auto-fill-mobile-browser)**

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---
layout: article
title: Auto-fill logins on Android
categories: [Miscellaneous]
featured: false
popular: false
tags: [android, autofill, auto-fill]
---
You can use the bitwarden Android app to add new and auto-fill existing logins on the web and in other apps.
## Enabling the service
1. Open the bitwarden Android app.
2. Tap **Tools** -> **bitwarden Auto-fill Service**. Status *Disabled* will appear.
3. Tap **Open Accessibility Settings**.
4. Locate **bitwarden** from the list and enable it.
Auto-fill is context-sensitive. This means that the bitwarden auto-fill icon, and notification will only appear when the app detects a login form. You can change the way auto-fill behaves by navigating to **Settings** -> **Features** -> **Auto-fill**.
## Testing auto-fill
1. Open an app that has not been signed in to.
2. View the login page for the app. A bitwarden auto-fill notification will appear in the notification bar.
3. Open the notification drawer and tap the **bitwarden Auto-fill Service** notification. Your vault will display all possible matching logins. If you do not see the login you are looking for you may need to manually search for it by tapping the search icon. {% icon fa-search %}
4. Tap the appropriate login from the list. Your username and password will be auto-filled.
## Troubleshooting
**1. The bitwarden Auto-fill Service keeps getting disabled**
Android may turn off the bitwarden Auto-fill Service to optimize battery life. To resolve this you can either:
- Tell Android to ignore battery optimization for the bitwarden app; or
- Manually turn on the bitwarden Auto-fill Service each time
**2. The auto-fill notification does not appear when I visit a login page in my web browser.**
This is a currently a known issue with the following browsers:
- Firefox for Android
- Samsung Internet Browser
Android has many web browsers. It can be hard to keep up with them all. We have to add support for each browser individually. If auto-fill does not work and your browser is not listed above please report it at <https://github.com/bitwarden/mobile/issues> so that we can add support.

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---
layout: article
title: Extension won't load in Firefox Private Browsing mode
categories: [Miscellaneous]
featured: false
popular: false
tags: [firefox, extension, private mode, private browsing]
---
The bitwarden browser extension does not function in Firefox Private Browsing mode. You will see a blank screen when opening the popup window in Private Browsing mode. This is a known issue specific only to Firefox. We have discussed the problem with Mozilla, however, they seem unwilling to fix it.
As a workaround, if you are looking to auto-fill a login while in Firefox Private Browsing you can use the right-click context menu:
1. Navigate to the website's login page in Firefox Private Browsing.
2. Right click the page. A context menu will appear.
3. Select **bitwarden -> Auto-fill -> [your login]**.
Alternatively, you can also copy/paste your login credentials by accessing your vault from the regular, non-private browsing mode.
## References
- GitHub discussion: <https://github.com/bitwarden/browser/issues/136>
- Firefox Bugzilla report: <https://bugzilla.mozilla.org/show_bug.cgi?id=1329304>

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layout: category
title: Misc
featured: true
---

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layout: category
title: Known Issues
title: Miscellaneous
featured: true
---