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mirror of https://github.com/bitwarden/help synced 2025-12-11 13:53:26 +00:00
* tip - export format when uploading to a new account

* update on premise - cron example

* note on failed pin attempts

* strike email requirement for self-host licensing

* FAQ item on changing sp entity id, acs, callback path, etc.

* tips on --apikey for CLI in SSO required organizations

* issue 804
This commit is contained in:
fred_the_tech_writer
2021-11-17 10:50:42 -05:00
committed by GitHub
parent 4cb068e949
commit f32f7507d7
8 changed files with 43 additions and 7 deletions

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@@ -55,6 +55,8 @@ To export your personal Vault data from the Web Vault:
1. Select **Tools** from the top navigation bar.
2. Select **Export Vault** from the left-hand Tools menu.
3. On the Vault Export page, choose a **File Format** (`.json`, `.csv`, or `.json (Encrypted)`).
{% callout success %}If you need to import this data into a new Bitwarden account, choose the regular `.json` format (**not** `.json (Encrypted)`).{% endcallout %}
4. Enter your **Master Password** and select the **Export Vault** button.
{% endcapture %}
@@ -70,6 +72,8 @@ To export your personal Vault data from a Browser Extension:
1. Open the {% icon fa-cogs %} **Settings** tab.
2. Scroll down to the **Tools** section and select the **Export Vault** option.
3. On the Export Vault view, choose a **File Format** (`.json`, `.csv`, or `.json (Encrypted)`).
{% callout success %}If you need to import this data into a new Bitwarden account, choose the regular `.json` format (**not** `.json (Encrypted)`).{% endcallout %}
4. Enter your **Master Password** and select **Submit**.
{% callout info %}
@@ -90,6 +94,8 @@ To export your personal Vault data from a Desktop app:
1. From the menu bar, navigate to **File** → **Export Vault**.
2. In the Export Vault window, choose a **File Format** (`.json`, `.csv`, or `.json (Encryped)`).
{% callout success %}If you need to import this data into a new Bitwarden account, choose the regular `.json` format (**not** `.json (Encrypted)`).{% endcallout %}
3. Enter your **Master Password** and select the {% icon fa-download %} **Download** button.
{% endcapture %}
@@ -105,6 +111,8 @@ To export your personal Vault data from a Mobile app:
1. Tap the {% icon fa-cogs %} **Settings** tab.
2. Scroll down to the **Tools** section and tap the **Export Vault** option.
3. On the Export Vault view, choose a **File Format** (`.json`, `.csv`, or `.json (Encrypted)`).
{% callout success %}If you need to import this data into a new Bitwarden account, choose the regular `.json` format (**not** `.json (Encrypted)`).{% endcallout %}
4. Enter your **Master Password** and tap the **Export Vault** button.
{% endcapture %}

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@@ -11,7 +11,7 @@ description: "This article explains what to do if you forgot your master passwor
As described in the [Your Master Password]({{site.baseurl}}/article/master-password/) article, Bitwarden has no knowledge of, way to retrieve, or way to reset your Master Password.
If you've already lost your Master Password, there is unfortunately no way for anyone to recover the account or the data stored in your Personal Vault unless you're enrolled in [Organization Master Password Reset]({{site.baseurl}}/article/admin-reset/). You will need to delete your account and start a new one.
If you've already lost your Master Password, there is unfortunately no way for anyone to recover the account or the data stored in your Personal Vault unless you're enrolled in [Organization Master Password Reset]({{site.baseurl}}/article/admin-reset/) or have a designated [trusted emergency contact]({{site.baseurl}}/article/emergency-access). You will need to delete your account and start a new one.
{% callout success %}
Before deleting your account:
@@ -20,7 +20,7 @@ Before deleting your account:
**Second**, if you're having issues logging in with a Bitwarden client application, try logging in using another type of client, or on another device.
**Third**, if you have a designated Trusted Emergency Contact established using [Emergency Access]({{site.baseurl}}/article/emergency-access/), get in contact with them to regain Read or Takeover access to your account.
**Third**, if you have a designated Trusted Emergency Contact established using [Emergency Access]({{site.baseurl}}/article/emergency-access/), get in contact with them to regain Read or Takeover access to your account. Or, if your Organization uses [Admin Password Reset]({{site.baseurl}}/article/admin-reset/), reach out to an administrator.
**Lastly**, if you're using any Bitwarden client applications (Mobile Apps, Browser Extensions, etc.), you should check whether any of these sessions are still logged in prior to deleting your account. If a client application is still logged in, you should manually catalogue your Vault items to preserve your data.
{% endcallout %}

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@@ -56,7 +56,7 @@ Other logged-in client applications (Mobile Apps, Browser Extensions, etc.) may
As described in the [About Your Master Password](#about-your-master-password) section, Bitwarden has no knowledge of, way to retrieve, or way to reset your Master Password.
If you've already lost your Master Password, there is unfortunately no way for the team to recover the account or the data therein. You will need to delete your account and start a new one.
If you've already lost your Master Password, there is unfortunately no way for anyone to recover the account or the data stored in your Personal Vault unless you're enrolled in [Organization Master Password Reset]({{site.baseurl}}/article/admin-reset/) or have a designated [trusted emergency contact]({{site.baseurl}}/article/emergency-access). You will need to delete your account and start a new one.
{% callout success %}
If you're using any Bitwarden client applications (Mobile Apps, Browser Extensions, etc.) you should check whether any of these sessions are still logged in prior to deleting your account. If a client application is still logged in, you should manually catalogue your Vault items to preserve your data.

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@@ -13,6 +13,10 @@ Bitwarden can be configured to accept a Personal Identification Number (PIN) as
PINs can **only be used to unlock** your Vault, you will still be required to use your Master Password and any enabled [Two-step Login method]({{site.baseurl}}/article/setup-two-step-login/) when you **log in**. If you're not sure of the difference, scroll down to [Understanding Unlock vs. Log In](#understanding-unlock-vs-log-in).
{% callout info %}
After 5 failed PIN attempts, the Bitwarden app will automatically log out of your account.
{% endcallout %}
## Enable Unlock with PIN
Unlock with PIN can be enabled for Bitwarden Browser Extensions, Desktop, and Mobile: