--- layout: article title: Clear Sync Cache categories: [directory-connector] featured: true popular: false tags: [] order: "06" --- Directory Connector keeps a local cache while syncing changes to your Bitwarden Organization. This cache allows Directory Connector to **only send the deltas between the two directories** (before / after). If you encounter sync errors, or if a particular directory change is not being synced as expected, you should clear this cache. Clearing the cache will trigger a full sync to occur during the next sync operation. To clear the local cache: 1. Open the Directory Connector [Desktop Application]({{site.baseurl}}/article/directory-sync-desktop/). 2. Navigate to the **More** tab. 3. In the **Other** section, select the **Clear Sync Cache** button.