--- layout: article title: Import & Export FAQs categories: [import-export] featured: true popular: false hidden: false tags: [] order: 09 --- This article contains Frequently Asked Questions (FAQs) regarding **Import & Export**. #### Q: How do I import my data if I don’t see my service on the import options list? **A:** If we don't have official support for the service you are using, manually condition a `.csv` or `.json` for import into Bitwarden. For more information about how to do this, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %}). #### Q: Can I import to Bitwarden from iCloud/Mac Keychain? **A:** Currently, Apple does not provide an official way to export data from iCloud, Mac Keychain, or Safari. Here are some third-party programs available to export this data: - - {% callout warning %} **Disclaimer**: These 3rd party scripts/programs are unsupported by Bitwarden or Apple, and should be used at your own risk. {% endcallout %} Once exported from iCloud, Mac Keychain, or Safari, see [Import Data to your Vault]({% link _articles/importing/import-data.md %}). #### Q: How do I import items directly to Collections? **A:** To import items directly to Collections, format your import as a Bitwarden `.csv` (for more information, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %})) and specify Collections to import each item to within the file. #### Q: Why did importing create duplicate Vault items? **A:** Every import operation creates every new record as an item in your Vault, regardless of whether matching Vault items already exist in your Vault. Prior to import, we recommend either: - Editing your import file to only include net-new Vault Items. - Purging your Vault before an import operation. Personal Vaults can be purged from the **Settings** → **My Account** page. Organization Vaults can be purged from the **Organization Settings** → **My Organization** page.