---
layout: article
title: Send FAQs
categories: [send]
featured: true
popular: false
tags: []
order: 08
---

### Q: Why can't I create a file Send?

**A:** Use of text Sends is available to all Bitwarden users, however creation of file Sends is only available for Premium users, including members of a Paid Organization (Families, Teams, or Enterprise).

### Q: Why can't I create a file Send from Firefox or Safari Browser Extension?

**A:** You can! But in order to browse for a file on the Create Send view in a Firefox Browser Extension, you'll need to open the extension in the sidebar or pop out a new window using the popout {% icon fa-external-link fa-rotate-270 %} button:

{% image /send/send-ff-popout.png The popout icon %}

### Q: Why are Sends missing from my Send view?

**A:** By design, Sends are ephemeral. Each created Send has a **maximum lifespan of 30 days**, configurable when you [create a Send]({% link _articles/send/create-send.md %}) or at any time by editing it. When a Send's [Deletion Date]({{site.baseurl}}/article/send-lifespan/#deletion-date) is reached, it will be purged from Bitwarden systems and inaccessible to both the Sender and any recipients.

### Q: What do the icons next to my Sends indicate?

**A:** Icons in the Send view are intended to help you understand the configured [lifespan]({% link _articles/send/send-lifespan.md %}) and [privacy]({% link _articles/send/send-privacy.md %}) options:

|Icon|Meaning|
|----|-------|
|{% icon fa-key %}|This Send is [protected by a password]({{site.baseurl}}/article/send-privacy/#send-passwords).|
|{% icon fa-warning %}|This Send has been [manually disabled]({{site.baseurl}}/article/send-lifespan/#manually-disable-or-delete).|
|{% icon fa-clock-o %}|This Send has reached it's specified [Expiration Date]({{site.baseurl}}/article/send-lifespan/#expiration-date).|
|{% icon fa-ban %}|This Send has reached it's specified [Maximum Access Count]({{site.baseurl}}/article/send-lifespan/#maximum-access-count).|
|{% icon fa-trash %}|This Send has reached it's specified [Deletion Date]({{site.baseurl}}/article/send-lifespan/#deletion-date) and is **Pending Deletion**.|

### Q: Can I prevent members of my Organization from using Send?

**A:** Enterprise Organizations can prevent their members from creating or editing Sends using the [Disable Send Policy]({{site.baseurl}}/article/policies/#disable-send).