PM-6939 - Onyx Integration into freshdesk controller (#5365)

src/Billing/Models/FreshdeskViewTicketModel.cs

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+namespace Bit.Billing.Models;
+
+using System;
+using System.Collections.Generic;
+using System.Text.Json.Serialization;
+
+public class FreshdeskViewTicketModel
+{
+    [JsonPropertyName("spam")]
+    public bool? Spam { get; set; }
+
+    [JsonPropertyName("priority")]
+    public int? Priority { get; set; }
+
+    [JsonPropertyName("source")]
+    public int? Source { get; set; }
+
+    [JsonPropertyName("status")]
+    public int? Status { get; set; }
+
+    [JsonPropertyName("subject")]
+    public string Subject { get; set; }
+
+    [JsonPropertyName("support_email")]
+    public string SupportEmail { get; set; }
+
+    [JsonPropertyName("id")]
+    public int Id { get; set; }
+
+    [JsonPropertyName("description")]
+    public string Description { get; set; }
+
+    [JsonPropertyName("description_text")]
+    public string DescriptionText { get; set; }
+
+    [JsonPropertyName("created_at")]
+    public DateTime CreatedAt { get; set; }
+
+    [JsonPropertyName("updated_at")]
+    public DateTime UpdatedAt { get; set; }
+
+    [JsonPropertyName("tags")]
+    public List<string> Tags { get; set; }
+}

src/Billing/Models/OnyxAnswerWithCitationRequestModel.cs

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+
+using System.Text.Json.Serialization;
+
+namespace Bit.Billing.Models;
+
+public class OnyxAnswerWithCitationRequestModel
+{
+    [JsonPropertyName("messages")]
+    public List<Message> Messages { get; set; }
+
+    [JsonPropertyName("persona_id")]
+    public int PersonaId { get; set; } = 1;
+
+    [JsonPropertyName("prompt_id")]
+    public int PromptId { get; set; } = 1;
+
+    [JsonPropertyName("retrieval_options")]
+    public RetrievalOptions RetrievalOptions { get; set; }
+
+    public OnyxAnswerWithCitationRequestModel(string message)
+    {
+        message = message.Replace(Environment.NewLine, " ").Replace('\r', ' ').Replace('\n', ' ');
+        Messages = new List<Message>() { new Message() { MessageText = message } };
+        RetrievalOptions = new RetrievalOptions();
+    }
+}
+
+public class Message
+{
+    [JsonPropertyName("message")]
+    public string MessageText { get; set; }
+
+    [JsonPropertyName("sender")]
+    public string Sender { get; set; } = "user";
+}
+
+public class RetrievalOptions
+{
+    [JsonPropertyName("run_search")]
+    public string RunSearch { get; set; } = RetrievalOptionsRunSearch.Auto;
+
+    [JsonPropertyName("real_time")]
+    public bool RealTime { get; set; } = true;
+
+    [JsonPropertyName("limit")]
+    public int? Limit { get; set; } = 3;
+}
+
+public class RetrievalOptionsRunSearch
+{
+    public const string Always = "always";
+    public const string Never = "never";
+    public const string Auto = "auto";
+}

src/Billing/Models/OnyxAnswerWithCitationResponseModel.cs

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+using System.Text.Json.Serialization;
+
+namespace Bit.Billing.Models;
+
+public class OnyxAnswerWithCitationResponseModel
+{
+    [JsonPropertyName("answer")]
+    public string Answer { get; set; }
+
+    [JsonPropertyName("rephrase")]
+    public string Rephrase { get; set; }
+
+    [JsonPropertyName("citations")]
+    public List<Citation> Citations { get; set; }
+
+    [JsonPropertyName("llm_selected_doc_indices")]
+    public List<int> LlmSelectedDocIndices { get; set; }
+
+    [JsonPropertyName("error_msg")]
+    public string ErrorMsg { get; set; }
+}
+
+public class Citation
+{
+    [JsonPropertyName("citation_num")]
+    public int CitationNum { get; set; }
+
+    [JsonPropertyName("document_id")]
+    public string DocumentId { get; set; }
+}