diff --git a/src/Billing/appsettings.json b/src/Billing/appsettings.json
index 8b982dbe49..05e8a0b845 100644
--- a/src/Billing/appsettings.json
+++ b/src/Billing/appsettings.json
@@ -74,8 +74,8 @@
       "userFieldName": "cf_user",
       "orgFieldName": "cf_org",
       "removeNewlinesInReplies": true,
-      "autoReplyGreeting": "Greetings,<br />",
-      "autoReplySalutation": "<br /><p>Regards,<br />CS Team</p>"
+      "autoReplyGreeting": "Greetings,<br /><br />Thank you for contacting Bitwarden. The reply below was generated by our AI agent based on your message:<br /><br />",
+      "autoReplySalutation": "<br /><br />If this response doesn’t fully address your question, simply reply to this email and a member of our Customer Success team will be happy to assist you further.<br /><br /><p>Regards,<br />CS Team</p>"
     },
     "onyx": {
       "apiKey": "on_tenant_i-16a83ec44869babc4.aDffNn2k4UvtRt_9KdlV_3lfjiLFdOe4mdAiE3jJb4thWUGURVETwFg1Xrtg5rwLvfqfcw_F6U0V87arVkARd7qHQxmL5vaC4k8gPxh3hTKJKEE7Rkc3BJHOSAiT-leINjWvj44hpIuTRcWazz_zafZi-_D6123wplCb3PG6UtiGlyxcK8FJCZKp9IEM4UTTYXUHc7nWUVZuhiREGPd5J7T8LIWoenfkSJ1Vhi2PoLDI6msMOLfSGuLT_Ma_pJZl",