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[PM-23761] Auto-reply to tickets in Freskdesk with help from Onyx AI (#6315)

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This commit is contained in:
Vijay Oommen
2025-09-15 08:22:39 -05:00
committed by GitHub
parent b4a0555a72
commit b249c4e4d7
5 changed files with 112 additions and 1 deletions
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5
src/Billing/appsettings.json
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@@ -72,7 +72,10 @@
"webhookKey": "SECRET",
"region": "US",
"userFieldName": "cf_user",
"orgFieldName": "cf_org"
"orgFieldName": "cf_org",
"removeNewlinesInReplies": true,
"autoReplyGreeting": "<b>Greetings,</b><br /><br />Thank you for contacting Bitwarden. The reply below was generated by our AI agent based on your message:<br /><br />",
"autoReplySalutation": "<br /><br />If this response doesn’t fully address your question, simply reply to this email and a member of our Customer Success team will be happy to assist you further.<br /><p><b>Best Regards,</b><br />The Bitwarden Customer Success Team</p>"
},
"onyx": {
"apiKey": "SECRET",