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server/src/Billing/Services/Implementations/UpcomingInvoiceHandler.cs
Kyle Denney 89a2eab32a [PM-23717] premium renewal email (#6672)
* [PM-23717] premium renewal email

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2025-12-02 16:38:28 -06:00

639 lines
22 KiB
C#

using System.Globalization;
using Bit.Core;
using Bit.Core.AdminConsole.Entities;
using Bit.Core.AdminConsole.Entities.Provider;
using Bit.Core.AdminConsole.Repositories;
using Bit.Core.Billing.Constants;
using Bit.Core.Billing.Enums;
using Bit.Core.Billing.Extensions;
using Bit.Core.Billing.Payment.Queries;
using Bit.Core.Billing.Pricing;
using Bit.Core.Entities;
using Bit.Core.Models.Mail.Billing.Renewal.Families2019Renewal;
using Bit.Core.Models.Mail.Billing.Renewal.Families2020Renewal;
using Bit.Core.Models.Mail.Billing.Renewal.Premium;
using Bit.Core.OrganizationFeatures.OrganizationSponsorships.FamiliesForEnterprise.Interfaces;
using Bit.Core.Platform.Mail.Mailer;
using Bit.Core.Repositories;
using Bit.Core.Services;
using Stripe;
using Event = Stripe.Event;
using Plan = Bit.Core.Models.StaticStore.Plan;
using PremiumPlan = Bit.Core.Billing.Pricing.Premium.Plan;
namespace Bit.Billing.Services.Implementations;
using static StripeConstants;
public class UpcomingInvoiceHandler(
IGetPaymentMethodQuery getPaymentMethodQuery,
ILogger<StripeEventProcessor> logger,
IMailService mailService,
IOrganizationRepository organizationRepository,
IPricingClient pricingClient,
IProviderRepository providerRepository,
IStripeFacade stripeFacade,
IStripeEventService stripeEventService,
IStripeEventUtilityService stripeEventUtilityService,
IUserRepository userRepository,
IValidateSponsorshipCommand validateSponsorshipCommand,
IMailer mailer,
IFeatureService featureService)
: IUpcomingInvoiceHandler
{
public async Task HandleAsync(Event parsedEvent)
{
var invoice = await stripeEventService.GetInvoice(parsedEvent);
var customer =
await stripeFacade.GetCustomer(invoice.CustomerId,
new CustomerGetOptions { Expand = ["subscriptions", "tax", "tax_ids"] });
var subscription = customer.Subscriptions.FirstOrDefault();
if (subscription == null)
{
return;
}
var (organizationId, userId, providerId) = stripeEventUtilityService.GetIdsFromMetadata(subscription.Metadata);
if (organizationId.HasValue)
{
await HandleOrganizationUpcomingInvoiceAsync(
organizationId.Value,
parsedEvent,
invoice,
customer,
subscription);
}
else if (userId.HasValue)
{
await HandlePremiumUsersUpcomingInvoiceAsync(
userId.Value,
parsedEvent,
invoice,
customer,
subscription);
}
else if (providerId.HasValue)
{
await HandleProviderUpcomingInvoiceAsync(
providerId.Value,
parsedEvent,
invoice,
customer,
subscription);
}
}
#region Organizations
private async Task HandleOrganizationUpcomingInvoiceAsync(
Guid organizationId,
Event @event,
Invoice invoice,
Customer customer,
Subscription subscription)
{
var organization = await organizationRepository.GetByIdAsync(organizationId);
if (organization == null)
{
logger.LogWarning("Could not find Organization ({OrganizationID}) for '{EventType}' event ({EventID})",
organizationId, @event.Type, @event.Id);
return;
}
await AlignOrganizationTaxConcernsAsync(organization, subscription, customer, @event.Id);
var plan = await pricingClient.GetPlanOrThrow(organization.PlanType);
var milestone3 = featureService.IsEnabled(FeatureFlagKeys.PM26462_Milestone_3);
var subscriptionAligned = await AlignOrganizationSubscriptionConcernsAsync(
organization,
@event,
subscription,
plan,
milestone3);
/*
* Subscription alignment sends out a different version of our Upcoming Invoice email, so we don't need to continue
* with processing.
*/
if (subscriptionAligned)
{
return;
}
// Don't send the upcoming invoice email unless the organization's on an annual plan.
if (!plan.IsAnnual)
{
return;
}
if (stripeEventUtilityService.IsSponsoredSubscription(subscription))
{
var sponsorshipIsValid =
await validateSponsorshipCommand.ValidateSponsorshipAsync(organizationId);
if (!sponsorshipIsValid)
{
/*
* If the sponsorship is invalid, then the subscription was updated to use the regular families plan
* price. Given that this is the case, we need the new invoice amount
*/
invoice = await stripeFacade.GetInvoice(subscription.LatestInvoiceId);
}
}
await SendUpcomingInvoiceEmailsAsync([organization.BillingEmail], invoice);
}
private async Task AlignOrganizationTaxConcernsAsync(
Organization organization,
Subscription subscription,
Customer customer,
string eventId)
{
var nonUSBusinessUse =
organization.PlanType.GetProductTier() != ProductTierType.Families &&
customer.Address.Country != Core.Constants.CountryAbbreviations.UnitedStates;
if (nonUSBusinessUse && customer.TaxExempt != TaxExempt.Reverse)
{
try
{
await stripeFacade.UpdateCustomer(subscription.CustomerId,
new CustomerUpdateOptions { TaxExempt = TaxExempt.Reverse });
}
catch (Exception exception)
{
logger.LogError(
exception,
"Failed to set organization's ({OrganizationID}) to reverse tax exemption while processing event with ID {EventID}",
organization.Id,
eventId);
}
}
if (!subscription.AutomaticTax.Enabled)
{
try
{
await stripeFacade.UpdateSubscription(subscription.Id,
new SubscriptionUpdateOptions
{
AutomaticTax = new SubscriptionAutomaticTaxOptions { Enabled = true }
});
}
catch (Exception exception)
{
logger.LogError(
exception,
"Failed to set organization's ({OrganizationID}) subscription to automatic tax while processing event with ID {EventID}",
organization.Id,
eventId);
}
}
}
/// <summary>
/// Aligns the organization's subscription details with the specified plan and milestone requirements.
/// </summary>
/// <param name="organization">The organization whose subscription is being updated.</param>
/// <param name="event">The Stripe event associated with this operation.</param>
/// <param name="subscription">The organization's subscription.</param>
/// <param name="plan">The organization's current plan.</param>
/// <param name="milestone3">A flag indicating whether the third milestone is enabled.</param>
/// <returns>Whether the operation resulted in an updated subscription.</returns>
private async Task<bool> AlignOrganizationSubscriptionConcernsAsync(
Organization organization,
Event @event,
Subscription subscription,
Plan plan,
bool milestone3)
{
// currently these are the only plans that need aligned and both require the same flag and share most of the logic
if (!milestone3 || plan.Type is not (PlanType.FamiliesAnnually2019 or PlanType.FamiliesAnnually2025))
{
return false;
}
var passwordManagerItem =
subscription.Items.FirstOrDefault(item => item.Price.Id == plan.PasswordManager.StripePlanId);
if (passwordManagerItem == null)
{
logger.LogWarning("Could not find Organization's ({OrganizationId}) password manager item while processing '{EventType}' event ({EventID})",
organization.Id, @event.Type, @event.Id);
return false;
}
var familiesPlan = await pricingClient.GetPlanOrThrow(PlanType.FamiliesAnnually);
organization.PlanType = familiesPlan.Type;
organization.Plan = familiesPlan.Name;
organization.UsersGetPremium = familiesPlan.UsersGetPremium;
organization.Seats = familiesPlan.PasswordManager.BaseSeats;
var options = new SubscriptionUpdateOptions
{
Items =
[
new SubscriptionItemOptions
{
Id = passwordManagerItem.Id,
Price = familiesPlan.PasswordManager.StripePlanId
}
],
ProrationBehavior = ProrationBehavior.None
};
if (plan.Type == PlanType.FamiliesAnnually2019)
{
options.Discounts =
[
new SubscriptionDiscountOptions { Coupon = CouponIDs.Milestone3SubscriptionDiscount }
];
var premiumAccessAddOnItem = subscription.Items.FirstOrDefault(item =>
item.Price.Id == plan.PasswordManager.StripePremiumAccessPlanId);
if (premiumAccessAddOnItem != null)
{
options.Items.Add(new SubscriptionItemOptions
{
Id = premiumAccessAddOnItem.Id,
Deleted = true
});
}
var seatAddOnItem = subscription.Items.FirstOrDefault(item => item.Price.Id == "personal-org-seat-annually");
if (seatAddOnItem != null)
{
options.Items.Add(new SubscriptionItemOptions
{
Id = seatAddOnItem.Id,
Deleted = true
});
}
}
try
{
await organizationRepository.ReplaceAsync(organization);
await stripeFacade.UpdateSubscription(subscription.Id, options);
await SendFamiliesRenewalEmailAsync(organization, familiesPlan, plan);
return true;
}
catch (Exception exception)
{
logger.LogError(
exception,
"Failed to align subscription concerns for Organization ({OrganizationID}) while processing '{EventType}' event ({EventID})",
organization.Id,
@event.Type,
@event.Id);
return false;
}
}
#endregion
#region Premium Users
private async Task HandlePremiumUsersUpcomingInvoiceAsync(
Guid userId,
Event @event,
Invoice invoice,
Customer customer,
Subscription subscription)
{
var user = await userRepository.GetByIdAsync(userId);
if (user == null)
{
logger.LogWarning("Could not find User ({UserID}) for '{EventType}' event ({EventID})",
userId, @event.Type, @event.Id);
return;
}
await AlignPremiumUsersTaxConcernsAsync(user, @event, customer, subscription);
var milestone2Feature = featureService.IsEnabled(FeatureFlagKeys.PM23341_Milestone_2);
if (milestone2Feature)
{
var subscriptionAligned = await AlignPremiumUsersSubscriptionConcernsAsync(user, @event, subscription);
/*
* Subscription alignment sends out a different version of our Upcoming Invoice email, so we don't need to continue
* with processing.
*/
if (subscriptionAligned)
{
return;
}
}
if (user.Premium)
{
await SendUpcomingInvoiceEmailsAsync(new List<string> { user.Email }, invoice);
}
}
private async Task AlignPremiumUsersTaxConcernsAsync(
User user,
Event @event,
Customer customer,
Subscription subscription)
{
if (!subscription.AutomaticTax.Enabled && customer.HasRecognizedTaxLocation())
{
try
{
await stripeFacade.UpdateSubscription(subscription.Id,
new SubscriptionUpdateOptions
{
AutomaticTax = new SubscriptionAutomaticTaxOptions { Enabled = true }
});
}
catch (Exception exception)
{
logger.LogError(
exception,
"Failed to set user's ({UserID}) subscription to automatic tax while processing event with ID {EventID}",
user.Id,
@event.Id);
}
}
}
private async Task<bool> AlignPremiumUsersSubscriptionConcernsAsync(
User user,
Event @event,
Subscription subscription)
{
var premiumItem = subscription.Items.FirstOrDefault(i => i.Price.Id == Prices.PremiumAnnually);
if (premiumItem == null)
{
logger.LogWarning("Could not find User's ({UserID}) premium subscription item while processing '{EventType}' event ({EventID})",
user.Id, @event.Type, @event.Id);
return false;
}
try
{
var plan = await pricingClient.GetAvailablePremiumPlan();
await stripeFacade.UpdateSubscription(subscription.Id,
new SubscriptionUpdateOptions
{
Items =
[
new SubscriptionItemOptions { Id = premiumItem.Id, Price = plan.Seat.StripePriceId }
],
Discounts =
[
new SubscriptionDiscountOptions { Coupon = CouponIDs.Milestone2SubscriptionDiscount }
],
ProrationBehavior = ProrationBehavior.None
});
await SendPremiumRenewalEmailAsync(user, plan);
return true;
}
catch (Exception exception)
{
logger.LogError(
exception,
"Failed to update user's ({UserID}) subscription price id while processing event with ID {EventID}",
user.Id,
@event.Id);
return false;
}
}
#endregion
#region Providers
private async Task HandleProviderUpcomingInvoiceAsync(
Guid providerId,
Event @event,
Invoice invoice,
Customer customer,
Subscription subscription)
{
var provider = await providerRepository.GetByIdAsync(providerId);
if (provider == null)
{
logger.LogWarning("Could not find Provider ({ProviderID}) for '{EventType}' event ({EventID})",
providerId, @event.Type, @event.Id);
return;
}
await AlignProviderTaxConcernsAsync(provider, subscription, customer, @event.Id);
if (!string.IsNullOrEmpty(provider.BillingEmail))
{
await SendProviderUpcomingInvoiceEmailsAsync(new List<string> { provider.BillingEmail }, invoice, subscription, providerId);
}
}
private async Task AlignProviderTaxConcernsAsync(
Provider provider,
Subscription subscription,
Customer customer,
string eventId)
{
if (customer.Address.Country != Core.Constants.CountryAbbreviations.UnitedStates &&
customer.TaxExempt != TaxExempt.Reverse)
{
try
{
await stripeFacade.UpdateCustomer(subscription.CustomerId,
new CustomerUpdateOptions { TaxExempt = TaxExempt.Reverse });
}
catch (Exception exception)
{
logger.LogError(
exception,
"Failed to set provider's ({ProviderID}) to reverse tax exemption while processing event with ID {EventID}",
provider.Id,
eventId);
}
}
if (!subscription.AutomaticTax.Enabled)
{
try
{
await stripeFacade.UpdateSubscription(subscription.Id,
new SubscriptionUpdateOptions
{
AutomaticTax = new SubscriptionAutomaticTaxOptions { Enabled = true }
});
}
catch (Exception exception)
{
logger.LogError(
exception,
"Failed to set provider's ({ProviderID}) subscription to automatic tax while processing event with ID {EventID}",
provider.Id,
eventId);
}
}
}
private async Task SendProviderUpcomingInvoiceEmailsAsync(IEnumerable<string> emails, Invoice invoice,
Subscription subscription, Guid providerId)
{
var validEmails = emails.Where(e => !string.IsNullOrEmpty(e));
var items = invoice.FormatForProvider(subscription);
if (invoice.NextPaymentAttempt.HasValue && invoice.AmountDue > 0)
{
var provider = await providerRepository.GetByIdAsync(providerId);
if (provider == null)
{
logger.LogWarning("Provider {ProviderId} not found for invoice upcoming email", providerId);
return;
}
var collectionMethod = subscription.CollectionMethod;
var paymentMethod = await getPaymentMethodQuery.Run(provider);
var hasPaymentMethod = paymentMethod != null;
var paymentMethodDescription = paymentMethod?.Match(
bankAccount => $"Bank account ending in {bankAccount.Last4}",
card => $"{card.Brand} ending in {card.Last4}",
payPal => $"PayPal account {payPal.Email}"
);
await mailService.SendProviderInvoiceUpcoming(
validEmails,
invoice.AmountDue / 100M,
invoice.NextPaymentAttempt.Value,
items,
collectionMethod,
hasPaymentMethod,
paymentMethodDescription);
}
}
#endregion
#region Shared
private async Task SendUpcomingInvoiceEmailsAsync(IEnumerable<string> emails, Invoice invoice)
{
var validEmails = emails.Where(e => !string.IsNullOrEmpty(e));
var items = invoice.Lines.Select(i => i.Description).ToList();
if (invoice is { NextPaymentAttempt: not null, AmountDue: > 0 })
{
await mailService.SendInvoiceUpcoming(
validEmails,
invoice.AmountDue / 100M,
invoice.NextPaymentAttempt.Value,
items,
true);
}
}
private async Task SendFamiliesRenewalEmailAsync(
Organization organization,
Plan familiesPlan,
Plan planBeforeAlignment)
{
await (planBeforeAlignment switch
{
{ Type: PlanType.FamiliesAnnually2025 } => SendFamilies2020RenewalEmailAsync(organization, familiesPlan),
{ Type: PlanType.FamiliesAnnually2019 } => SendFamilies2019RenewalEmailAsync(organization, familiesPlan),
_ => throw new InvalidOperationException("Unsupported families plan in SendFamiliesRenewalEmailAsync().")
});
}
private async Task SendFamilies2020RenewalEmailAsync(Organization organization, Plan familiesPlan)
{
var email = new Families2020RenewalMail
{
ToEmails = [organization.BillingEmail],
View = new Families2020RenewalMailView
{
MonthlyRenewalPrice = (familiesPlan.PasswordManager.BasePrice / 12).ToString("C", new CultureInfo("en-US"))
}
};
await mailer.SendEmail(email);
}
private async Task SendFamilies2019RenewalEmailAsync(Organization organization, Plan familiesPlan)
{
var coupon = await stripeFacade.GetCoupon(CouponIDs.Milestone3SubscriptionDiscount);
if (coupon == null)
{
throw new InvalidOperationException($"Coupon for sending families 2019 email id:{CouponIDs.Milestone3SubscriptionDiscount} not found");
}
if (coupon.PercentOff == null)
{
throw new InvalidOperationException($"coupon.PercentOff for sending families 2019 email id:{CouponIDs.Milestone3SubscriptionDiscount} is null");
}
var discountedAnnualRenewalPrice = familiesPlan.PasswordManager.BasePrice * (100 - coupon.PercentOff.Value) / 100;
var email = new Families2019RenewalMail
{
ToEmails = [organization.BillingEmail],
View = new Families2019RenewalMailView
{
BaseMonthlyRenewalPrice = (familiesPlan.PasswordManager.BasePrice / 12).ToString("C", new CultureInfo("en-US")),
BaseAnnualRenewalPrice = familiesPlan.PasswordManager.BasePrice.ToString("C", new CultureInfo("en-US")),
DiscountAmount = $"{coupon.PercentOff}%",
DiscountedAnnualRenewalPrice = discountedAnnualRenewalPrice.ToString("C", new CultureInfo("en-US"))
}
};
await mailer.SendEmail(email);
}
private async Task SendPremiumRenewalEmailAsync(
User user,
PremiumPlan premiumPlan)
{
var coupon = await stripeFacade.GetCoupon(CouponIDs.Milestone2SubscriptionDiscount);
if (coupon == null)
{
throw new InvalidOperationException($"Coupon for sending premium renewal email id:{CouponIDs.Milestone2SubscriptionDiscount} not found");
}
if (coupon.PercentOff == null)
{
throw new InvalidOperationException($"coupon.PercentOff for sending premium renewal email id:{CouponIDs.Milestone2SubscriptionDiscount} is null");
}
var discountedAnnualRenewalPrice = premiumPlan.Seat.Price * (100 - coupon.PercentOff.Value) / 100;
var email = new PremiumRenewalMail
{
ToEmails = [user.Email],
View = new PremiumRenewalMailView
{
BaseMonthlyRenewalPrice = (premiumPlan.Seat.Price / 12).ToString("C", new CultureInfo("en-US")),
DiscountAmount = $"{coupon.PercentOff}%",
DiscountedMonthlyRenewalPrice = (discountedAnnualRenewalPrice / 12).ToString("C", new CultureInfo("en-US"))
}
};
await mailer.SendEmail(email);
}
#endregion
}