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Merge branch 'master' of github.com:bitwarden/help
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18
_articles/known-issues/auto-fill-firefox-private-mode.md
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_articles/known-issues/auto-fill-firefox-private-mode.md
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---
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layout: article
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title: Can't auto-fill in Firefox Private Browsing
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categories: [Known Issues]
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featured: false
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popular: false
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tags: [firefox, extension, private mode, private browsing, auto fill]
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---
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## Issue
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The bitwarden extension does not load when I open it in Firefox Private Browsing so I am unable to auto-fill forms.
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## Workaround
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If the bitwarden extension is locked (little red lock icon), unlock it in a non-private Firefox window before proceeding.
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1. Navigate to the website's login page in Firefox Private Browsing
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2. Right click the page
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- A context menu will appear
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3. Select **bitwarden > Auto-fill > the website**
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_articles/known-issues/auto-fill-mobile-browser.md
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_articles/known-issues/auto-fill-mobile-browser.md
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---
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layout: article
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title: Can't auto-fill mobile browser
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categories: [Known Issues]
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featured: false
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popular: false
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tags: [mobile, browser, auto fill]
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---
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## Issue
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The bitwarden Auto-fill notification does not appear when I visit a login page or tap the password field of a login form.
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## Details
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This is a currently a known issue with the following browsers:
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* Firefox for Android
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* Samsung Internet Browser
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If auto-fill does not work and your browser is not listed above please report it at: <https://github.com/bitwarden/mobile/issues>
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---
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layout: article
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title: Extension won't load in Firefox Private Browsing
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categories: [Known Issues]
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featured: false
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popular: false
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tags: [firefox, extension, private mode, private browsing]
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---
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## Issue
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The bitwarden extension does not load/appears blank when I open it in Firefox Private Browsing.
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## Details
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This is a known issue with Firefox that Mozilla is unwilling to fix.
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>It is due to the popup being unable to communicate with the background page during private mode. Mozilla claims that inter-window communication should not be allowed in private mode.
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## Workaround
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If you are looking to auto-fill usernames and passwords while in Firefox Private Browsing, please visit [https://help.bitwarden.com/article/auto-fill-firefox-private-mode](/article/auto-fill-firefox-private-mode/#workaround).
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## References
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1. bitwarden discussion - <https://github.com/bitwarden/browser/issues/136>
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2. FireFox Bugzilla - <https://bugzilla.mozilla.org/show_bug.cgi?id=1329304>
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_articles/misc/auto-fill-android.md
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_articles/misc/auto-fill-android.md
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---
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layout: article
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title: Auto-fill Android
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categories: [Misc]
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featured: false
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popular: false
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tags: [android, auto fill]
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---
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## Enabling the service
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1. Open the bitwarden app
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2. Tap **Tools > bitwarden Auto-fill Service**
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- *Status Disabled* will appear
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3. Tap **OPEN ACCESSIBILITY SETTINGS**
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4. Locate **bitwarden** from the list and enable it
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Auto-fill is context-sensitive. This means that the bitwarden auto-fill icon, and notification will only appear when it detects a login form or when the password field is selected.
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## Testing auto-fill
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1. Open an app that has not been signed in to
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2. Tap the password box
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- The bitwarden icon will appear in the notification bar
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3. Open the notification drawer and tap **bitwarden Auto-fill Service**
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- Your vault will display all matching logins otherwise you may need to manually search for it
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4. Tap the appropriate login
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- Your username and password will be auto-filled
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## Troubleshooting
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**The bitwarden Auto-fill Service keeps getting disabled**
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Android may turn off the bitwarden Auto-fill Service to optimize battery life. To resolve this you can either:
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- Tell Android to ignore battery optimization for the bitwarden; or
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- Manually turn on the bitwarden Auto-fill Service each time
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**[Can't auto-fill in my mobile browser](/article/auto-fill-mobile-browser)**
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