Merge branch 'master' of github.com:bitwarden/help

_articles/known-issues/auto-fill-firefox-private-mode.md

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+---
+layout: article
+title: Can't auto-fill in Firefox Private Browsing
+categories: [Known Issues]
+featured: false
+popular: false
+tags: [firefox, extension, private mode, private browsing, auto fill]
+---
+
+## Issue
+The bitwarden extension does not load when I open it in Firefox Private Browsing so I am unable to auto-fill forms.
+
+## Workaround
+If the bitwarden extension is locked (little red lock icon), unlock it in a non-private Firefox window before proceeding.
+1. Navigate to the website's login page in Firefox Private Browsing
+2. Right click the page
+    - A context menu will appear
+3. Select **bitwarden > Auto-fill > the website**

_articles/known-issues/auto-fill-mobile-browser.md

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+---
+layout: article
+title: Can't auto-fill mobile browser
+categories: [Known Issues]
+featured: false
+popular: false
+tags: [mobile, browser, auto fill]
+---
+
+## Issue
+The bitwarden Auto-fill notification does not appear when I visit a login page or tap the password field of a login form.
+
+## Details
+This is a currently a known issue with the following browsers:
+* Firefox for Android
+* Samsung Internet Browser
+
+If auto-fill does not work and your browser is not listed above please report it at: <https://github.com/bitwarden/mobile/issues>

_articles/known-issues/extension-wont-load-in-private-mode.md

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+---
+layout: article
+title: Extension won't load in Firefox Private Browsing
+categories: [Known Issues]
+featured: false
+popular: false
+tags: [firefox, extension, private mode, private browsing]
+---
+
+## Issue
+The bitwarden extension does not load/appears blank when I open it in Firefox Private Browsing.
+
+## Details
+This is a known issue with Firefox that Mozilla is unwilling to fix.
+
+>It is due to the popup being unable to communicate with the background page during private mode. Mozilla claims that inter-window communication should not be allowed in private mode.
+
+## Workaround
+If you are looking to auto-fill usernames and passwords while in Firefox Private Browsing, please visit [https://help.bitwarden.com/article/auto-fill-firefox-private-mode](/article/auto-fill-firefox-private-mode/#workaround).
+
+## References
+1. bitwarden discussion - <https://github.com/bitwarden/browser/issues/136>
+2. FireFox Bugzilla - <https://bugzilla.mozilla.org/show_bug.cgi?id=1329304>

_articles/misc/auto-fill-android.md

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+---
+layout: article
+title: Auto-fill Android
+categories: [Misc]
+featured: false
+popular: false
+tags: [android, auto fill]
+---
+
+## Enabling the service
+1. Open the bitwarden app
+2. Tap **Tools > bitwarden Auto-fill Service**
+    - *Status Disabled* will appear
+3. Tap **OPEN ACCESSIBILITY SETTINGS**
+4. Locate **bitwarden** from the list and enable it
+
+Auto-fill is context-sensitive. This means that the bitwarden auto-fill icon, and notification will only appear when it detects a login form or when the password field is selected.
+
+## Testing auto-fill
+1. Open an app that has not been signed in to
+2. Tap the password box
+    - The bitwarden icon will appear in the notification bar
+3. Open the notification drawer and tap **bitwarden Auto-fill Service**
+    - Your vault will display all matching logins otherwise you may need to manually search for it
+4. Tap the appropriate login
+    - Your username and password will be auto-filled
+
+## Troubleshooting
+**The bitwarden Auto-fill Service keeps getting disabled**
+
+Android may turn off the bitwarden Auto-fill Service to optimize battery life. To resolve this you can either:
+- Tell Android to ignore battery optimization for the bitwarden; or
+- Manually turn on the bitwarden Auto-fill Service each time
+
+**[Can't auto-fill in my mobile browser](/article/auto-fill-mobile-browser)**

_categories/known-issues.md

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+---
+layout: category
+title: Known Issues
+featured: true
+---

_categories/misc.md

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+---
+layout: category
+title: Misc
+featured: true
+---