82ecf7def2
* initial draft * codeblock e.g.'s * initial draft of f4e end-user doc * first round of feedback * feedback round 2 * feedback round 3 * update screenshots * safari/macos import guide sketch * adios, friendly name * cli note * fix typo * finish import from macos/safari * feedback round 4 * more feedback * updated diagrams * fix typo * linked custom fields & more release note items * new auto-fill unlock behavior for context menu & keyboard! * release notes - autofill unlock * new events * fixes to 'using sso' * updated KC screenshot & test step * KC URL * send extension & release notes * hide ios extension * updates to sso faqs * SEO desc's & tags * Key Connector > Impact on Unlock > Add a note for online dependency * clarify "account is lost" * add some references to CME * final edits * f4e * quick edit to RN
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| article | Delete an Account or Organization |
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09 | This article explains how to delete a Bitwarden account or Organization if you forget your master password and need to create a new account. |
Deleting a Bitwarden account or Organization permanently deletes the account or Organization and all data that is associated with it. Bitwarden does not "soft delete" any data.
Deleting an account or Organization does not automatically cancel a subscription. If you're leaving Bitwarden, you should cancel your subscription from the Settings → Premium Membership or Organization Settings → Subscription page first.
If you're locked out of your Vault and deleting your account so that you can create a new one, Contact Us{:target="_blank"} and we can help transfer your subscription to the new account.
{% callout warning %} This action is permanent and cannot be undone. {% endcallout %}
Delete a Personal Account
From the Web Vault
Complete the following steps to delete your Bitwarden account:
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In the Web Vault, select Settings from the top navigation bar.
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On the My Account page, scroll down to the Danger Zone and select the Delete Account.
You'll be prompted to enter your Master Password to confirm you have the authority to take this action.
Without Logging In
Complete the following steps to delete your account without logging in (e.g. if you have lost your Master Password, or if you are deleting a Bitwarden account tied to a @yourcompany.com email address):
- Navigate to vault.bitwarden.com/#/recover-delete.
- Enter the Email Address associated with the account.
- In the email inbox, open the email to verify that you want to delete this Bitwarden account.
If any of your client applications were logged in to the old account, log out of them. If you delete a Bitwarden account that has a Premium subscription associated with it, Contact Us{:target="_blank"} and we'll reapply your existing subscription to the new account. If you were able to successfully export your Vault data prior to deletion, you can easily import it into the new account.
Delete an Organization
{% callout info %} Only the Owner of an Organization has the authority to delete the Organization. For more information, see User Types and Access Controls. {% endcallout %}
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In the Web Vault, open your Organization.
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In the Organization Vault, select the Settings tab.
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On the My Organization page, scroll down to the Danger Zone and select the Delete Organization.
You'll be prompted to enter your Master Password to confirm you have the authority to take this action.