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help/_articles/hosting/licensing-on-premise.md
fred_the_tech_writer f32f7507d7 Misc (#807)
* tip - export format when uploading to a new account

* update on premise - cron example

* note on failed pin attempts

* strike email requirement for self-host licensing

* FAQ item on changing sp entity id, acs, callback path, etc.

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article License Paid Features
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09 Some Bitwarden plans require a license file for self-hosting and use on-premises. This article explains licensing for on-premises environments and how to acquire or update a license.

Self-hosting Bitwarden is free, however some features must be unlocked in your self-hosted instance with a registered license file. A license file can be obtained from the Bitwarden-hosted Web Vault by either an account with a Premium Individual subscription or by the Owner of an Organization.

{% callout info %} The procedures in this article assume that you have already started a paid subscription to Bitwarden. If you haven't, refer to About Bitwarden Plans and What Plan is Right for Me?. {% endcallout %}

Individual License

To retrieve your license from your Cloud account and apply it to your self-hosted server:

Retrieve your License

  1. In the Cloud Web Vault, select Settings from the top navigation.
  2. Select Premium Membership from the left menu.
  3. Select the Download License button.

Apply your License

  1. Log in to your self-hosted Web Vault with an email address that matches the Cloud-hosted account from which you downloaded the license.

    {% callout success %}If you haven't already, verify your email address before proceeding. You will need to have configured SMTP-related environment variables to do so.{% endcallout %}

  2. Select the Settings tab from the top navigation.

  3. Select Go Premium from the left menu.

  4. In the License File section, select the Browse... button and add the downloaded license file.

  5. Select the Submit button to apply your Premium License.

Organization License

To retrieve your Organization license from your Cloud Organization and apply it to you self-hosted server:

{% callout info %} You must be an Organization Owner to both retrieve and apply a license. {% endcallout %}

Retrieve your License

  1. In the Cloud Web Vault, open your Organization.

  2. Select the Organization Settings tab and select Subscription from the left menu.

  3. Select the Download License button.

  4. When prompted, enter the installation ID that was used to install your self-hosted server and select Submit.

    If you don't know the installation ID off-hand, you can retrieve it from ./bwdata/env/global.override.env.

Apply your License

  1. Log in to your self-hosted Web Vault.
  2. Start a new Organization by selecting the {% icon fa-plus %} Add Organization button.
  3. When prompted, upload the Organization license file and select Submit.

Update a renewed Organization License

When your license expires and your Organization renews, you have 2 months to apply the updated license file to your self-hosted Organization. To apply the update to your license, download the new license file (Steps 1-3 above) from the cloud-hosted Bitwarden Organization Vault.

Once downloaded, open your self-hosted Web Vault and update the license from the Organization SettingsSubscription page:

{% image hosting/update-license.png Update a self-hosting license %}

If you receive a version not supported error message, you'll need to update your server before proceeding. Make a backup or copy of the bwdata directory, then follow these instructions.