aa9e70659a
* Staging: Vault Mgmt (#380) * Commit #1 - Updated Master Password article, and removed old versions (w/ redirects) - Repurposed Account Encryption Key Article - Moved Fingerprint Phrase article - Requisite re-ordering of security articles - Change "Account Mgmt" title to "Your Vault" - Slight change to "Import & Export" category title * - Managing Items - Favorites & Folders (+images) - Sync & Search (+images) - Import Export title change - Clarification re: Login v. Lock in "Field Guide to Two-step Login" - Clarifiation re: Org Invite Expiry in managing-users.md - New link to Acct. Encryption Key in encrypted-export.md * Commit #3 -Custom Fields - URIs (+ images) - File Attachments - VH Reports - Required re-ordering * Commit #4 -BWDC Login recommendation -VH Reports images - Added Two-step FAQs, Import FAQs - FAQ Nav Item depricated, targetting FAQs for each category are now the last article within respective categories * Commit #5 -Edit & move Account/Org Deletion Article -config.yml to re-order global nav -encrypted export update * General FAQs (preliminary edits) * Features > Misc. * return forgot-master-password.md & downstream order changes * delete account warning * fixed link
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layout, title, categories, featured, popular, tags, order
| layout | title | categories | featured | popular | tags | order | |||
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| article | I Forgot my Master Password |
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true | false |
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02 |
As described in the [Your Master Password]({% link _articles/account/master-password.md %}) article, Bitwarden has no knowledge of, way to retrieve, or way to reset your Master Password. If you've already lost your Master Password, there is unfortunately no way for the team to recover the account or the data therein. You will need to delete your account and start a new one.
{% callout success %} If you're using any Bitwarden client applications (Mobile Apps, Browser Extensions, etc.) you should check whether any of these sessions are still logged in prior to deleting your account. If a client application is still logged in, [Export Vault Data]({% link _articles/account/export-your-data.md %}) to a file for import into a new account. {% endcallout %}
Complete the following steps to delete your account:
{% callout warning%} This action is permanent and cannot be undone. {% endcallout %}
- Navigate to vault.bitwarden.com/#/recover-delete.
- Enter the Email Address associated with your account.
- In your email inbox, open the email and verify that you want to delete this Bitwarden account.
Once deleted, you're free to create a new Bitwarden account with that email address. If you delete a Bitwarden account that has a Premium subscription associated with it, Contact Us{:target="_blank"} and we'll reapply your existing subscription to the new account.