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50 lines
2.4 KiB
Markdown
50 lines
2.4 KiB
Markdown
---
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layout: article
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title: Import & Export FAQs
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categories: [import-export]
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featured: true
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popular: false
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hidden: false
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tags: []
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order: 09
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---
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This article contains Frequently Asked Questions (FAQs) regarding **Import & Export**.
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#### Q: How do I import my data if I don’t see my service on the import options list?
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**A:** If we don't have official support for the service you are using, manually condition a `.csv` or `.json` for import into Bitwarden. For more information about how to do this, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %}).
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#### Q: Can I import to Bitwarden from iCloud/Mac Keychain?
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**A:** Currently, Apple does not provide an official way to export data from iCloud, Mac Keychain, or Safari.
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Here are some third-party programs available to export this data:
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- <https://gist.github.com/rmondello/b933231b1fcc83a7db0b>
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- <https://github.com/lifepillar/CSVKeychain>
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{% callout warning %}
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**Disclaimer**: These 3rd party scripts/programs are unsupported by Bitwarden or Apple, and should be used at your own risk.
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{% endcallout %}
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Once exported from iCloud, Mac Keychain, or Safari, see [Import Data to your Vault]({% link _articles/importing/import-data.md %}).
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#### Q: How do I import items directly to Collections?
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**A:** To import items directly to Collections, format your import as a Bitwarden `.csv` (for more information, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %})) and specify Collections to import each item to within the file.
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#### Q: How do I import file attachments to Bitwarden?
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**A:** File Attachments must be manually migrated to your Bitwarden Vault, as they are currently not included in bulk import operations.
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Please note that storage of File Attachments is available only for Premium users, including members of Paid Organizations (Families, Teams, or Enterprise).
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#### Q: Why did importing create duplicate Vault items?
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**A:** Every import operation creates every new record as an item in your Vault, regardless of whether matching Vault items already exist in your Vault. Prior to import, we recommend either:
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- Editing your import file to only include net-new Vault Items.
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- Purging your Vault before an import operation.
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Personal Vaults can be purged from the **Settings** → **My Account** page. Organization Vaults can be purged from the **Organization Settings** → **My Organization** page.
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