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help/_articles/plans-and-pricing/organization-renewal.md
fred_the_tech_writer 25bc445da1 2021-08-18 Release Documentation (#708)
* Stage Providers (#691)

* initial provider drafts

* fix build errors

* image overlays & alt-text

* capitalize title

* update /about-collections/ for providers

* update /about-groups/ for provider users

* updating 'sharing' for provider users

* update /managing-users/ for provider users

* provider - create org permissions fixes

* update create org permissions

* about-orgs compare to providers

* temp remove pricing FAQ item

* Update Staging w/ Latest (#695)

* initial provider drafts

* fix build errors

* image overlays & alt-text

* capitalize title

* update /about-collections/ for providers

* update /about-groups/ for provider users

* updating 'sharing' for provider users

* update /managing-users/ for provider users

* provider - create org permissions fixes

* update create org permissions

* about-orgs compare to providers

* temp remove pricing FAQ item

* updates from cscharf & gtran review

* updates from cscharf & gtran review

* Update Staging w/ Latest Again (#696)

* initial provider drafts

* fix build errors

* image overlays & alt-text

* capitalize title

* update /about-collections/ for providers

* update /about-groups/ for provider users

* updating 'sharing' for provider users

* update /managing-users/ for provider users

* provider - create org permissions fixes

* update create org permissions

* about-orgs compare to providers

* temp remove pricing FAQ item

* updates from cscharf & gtran review

* updates from cscharf & gtran review

* updates

* Update Staging w/ Latest (#697)

* initial provider drafts

* fix build errors

* image overlays & alt-text

* capitalize title

* update /about-collections/ for providers

* update /about-groups/ for provider users

* updating 'sharing' for provider users

* update /managing-users/ for provider users

* provider - create org permissions fixes

* update create org permissions

* about-orgs compare to providers

* temp remove pricing FAQ item

* updates from cscharf & gtran review

* updates from cscharf & gtran review

* updates

* note on freeing up user seat

* Update Staging w/ APR v1.0 (#698)

* Update to Automatic Enrollment option

* update for 'force change on login', image outstanding

* reset via email updates, images outstanding

* pre-release updates to admin pw reset

* Update Staging w/ Latest (#699)

* initial provider drafts

* fix build errors

* image overlays & alt-text

* capitalize title

* update /about-collections/ for providers

* update /about-groups/ for provider users

* updating 'sharing' for provider users

* update /managing-users/ for provider users

* provider - create org permissions fixes

* update create org permissions

* about-orgs compare to providers

* temp remove pricing FAQ item

* updates from cscharf & gtran review

* updates from cscharf & gtran review

* updates

* note on freeing up user seat

* Updates from recent product changes
- title-cased buttons
- access vault event

+ diagram in /article/providers/

* resolve conflict

* Updating Staging w/ Latest (#701)

* Update "share" -> "move"

* resolve conflict

* update /sharing/ refs

* Update Staging w/ Latest (#702)

* Bad link due to typo (#692)

* release notes inital

* update release notes and index.html to surface admin pw reset in popular articles

Co-authored-by: Daniel Pedigo <dpedigo@gmail.com>

* update diagram

* additional FAQ items, edits from Gina, suggestion to provision 2nd Provider Admin

* update CTA for signup

* cli auth challenge draft (#706)

* Update CLI doc for captcha error, rollback policies article

* rollback pw reset article

* rollback release notes

* update move/share screenshots in provider content

* update releasenotes date

* faqs & feedback from rluibrand

* redirect

* resolve conflicts 1/3

* resolve conflicts 2/3

* test resolution for conflict

* test resolution for conflict

* hide deprecated articles & update links

Co-authored-by: Daniel Pedigo <dpedigo@gmail.com>
2021-08-18 13:50:15 -04:00

2.4 KiB

layout, title, categories, featured, popular, hidden, tags, order
layout title categories featured popular hidden tags order
article Organization Renewal
plans-and-pricing
false false false
plans
premium
renewal
07

Organization subscriptions renew automatically on an annual or monthly basis. You can check your renewal date from your Web Vault{:target="_blank"} by navigating to Organization SettingsSubscription.

As your renewal date approaches, Bitwarden recommends that you validate the payment method by navigating to Organization SettingsBilling. For help updating your payment method, see Update Your Billing Information.

{% callout warning %} If we cannot process your payment method, or if you have cancelled your subscription, your Organization will be disabled. For self-hosted customers, there is a 2 month grace period between expiration of your license and disabling of your Organization. In either case, a disabled Organization will result in the following:

Organization-owned Vault Items

Owners will retain access to shared Vault items, however all other users will lose access to these items. Organization Vault items and existing Collections will not be deleted.

Organization Users

Users and existing Groups will not be removed from the Organization. When your Organization is re-enabled, users will not need to take any action.

{% endcallout %}

Re-enabling a disabled Organization

If your cloud-hosted Organization is disabled, Contact Us with the subject Disabled Organization. The Bitwarden team will manually re-enable your Organization and work with the Accounts Receivable team for any further billing assistance.

If your self-hosted Organization is disabled, download a new license file from your cloud-hosted Bitwarden Organization Vault. Once downloaded, open your self-hosted Web Vault and update the license from the Organization SettingsSubscription page:

{% image hosting/update-license.png Update a self-hosting license %}