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https://github.com/bitwarden/help
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21 lines
913 B
Markdown
21 lines
913 B
Markdown
---
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layout: article
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title: Clear Sync Cache
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categories: [directory-connector]
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featured: true
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popular: false
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tags: []
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order: "06"
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description: "Clearing the sync cache can help if you encounter a sync error when using the Bitwarden Directory Connector."
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---
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Directory Connector keeps a local cache while syncing changes to your Bitwarden Organization. This cache allows Directory Connector to **only send the deltas between the two directories** (before / after).
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If you encounter sync errors, or if a particular directory change is not being synced as expected, you should clear this cache. Clearing the cache will trigger a full sync to occur during the next sync operation.
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To clear the local cache:
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1. Open the Directory Connector [Desktop Application]({{site.baseurl}}/article/directory-sync-desktop/).
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2. Navigate to the **More** tab.
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3. In the **Other** section, select the **Clear Sync Cache** button.
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