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help/_articles/two-step-login/two-step-recovery-code.md
fred_the_tech_writer ebe87793b3 - New "Unlock w/ PIN" article + downstream re-ordering (#383) 
- A typo
- Clarification on yubico validation URLs
- Post-release updates to "About Bitwarden Plans"
- Improvements to Lost Two Step Device vs. Recovery Code articles
2021-02-01 11:19:20 -05:00

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layout title categories featured popular tags order
article Two-step Recovery Code
two-step-login
false false
two-step login
2fa
two factor authentication
account
08

Your Two-step Login Recovery Code is a 32 character alpha-numeric code that, when used, will deactivate all Two-step Login methods from your account. Recovery Codes are designed for scenarios where you have lost your Two-step Login Device.

{% callout success %} Without your Recovery Code, losing access to your device or method will permanently lock you out of your Vault. Bitwarden highly recommends downloading your Recovery Code from the Two-step Login screen before enabling any method. {% endcallout %}

Get Your Recovery Code

Complete the following steps to retrieve your Recovery Code:

  1. Log in to your Web Vault{:target="_blank"}.

  2. Select Settings from the top navigation bar.

  3. Select Two-step Login from the left-side menu.

  4. Select the View Recovery Code button at the top of the screen.

    You will be prompted to enter your Master Password in order to retrieve your Recovery Code.

  5. Print your Recovery Code and put it somewhere safe.

Use your Recovery Code

Using your Recovery will deactivate all Two-step Login methods from your account. You will be required to enter all of the following to use your Recovery Code:

  • Email Address
  • Master Password
  • Recovery Code

To use your Two-step Login Recovery Code, navigate to https://vault.bitwarden.com/#/recover-2fa{:target="_blank"} or, for self-hosted installations navigate to https://your.vault.domain.com/#/recover-2fa.

Once you use your Recovery Code, you will be required to manually re-activate any Two-step Login methods. Using your Recovery code will also reset your Recovery Code. We recommend re-printing your code and to replace the previous one before re-activating any Two-step Login methods.