mirror of
https://github.com/bitwarden/help
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2af855abd7
* - Few Typos - New 2FA FAQ Item - Corrected recommendation in /forgot-master-password/ - Added 'Delete a Collection' section to /create-collections/ - Fix recommendation for 2FA Recovery Code - Update plans flowchart & text - Added 2019-2020 plans comparison tables - Added linking to feature table in /about-bitwarden-plans/ - Added search example for org - Added additional information about removing and org user to /managing-users/ and /delete-your-account/ * typo fix
53 lines
2.8 KiB
Markdown
53 lines
2.8 KiB
Markdown
---
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layout: article
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title: Delete an Account or Organization
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categories: [plans-and-pricing]
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featured: false
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popular: false
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tags: [account, delete]
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order: 08
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---
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Deleting a Bitwarden account or Organization permanently deletes the account or Organization and **all data that is associated with it**. Bitwarden does not "soft delete" any data.
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Deleting an account or Organization does not automatically cancel a subscription. If you're leaving Bitwarden, you should cancel your subscription from the **Settings** → **Premium Membership** or **Organization Settings** → **Subcription** page first.
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If you're locked out of your Vault and deleting your account so that you can create a new one, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we can help transfer your subcription to the new account.
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{% callout warning %}
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This action is permanent and cannot be undone.
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{% endcallout %}
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## Delete a Personal Account
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### From the Web Vault
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Complete the following steps to delete your Bitwarden account:
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1. In the [Web Vault](https://vault.bitwarden.com){:target="\_blank"}, select **Settings** from the top navigation bar.
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3. On the **My Account** page, scroll down to the **Danger Zone** and select the **Delete Account**.
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You'll be prompted to enter your Master Password to confirm you have the authority to take this action.
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### Without Logging In
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Complete the following steps to delete your account without logging in (e.g. if you have lost your Master Password, or if you are deleting a Bitwarden account tied to a `@yourcompany.com` email address):
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1. Navigate to [vault.bitwarden.com/#/recover-delete](https://vault.bitwarden.com/#/recover-delete).
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2. Enter the **Email Address** associated with the account.
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3. In the email inbox, open the email to verify that you want to delete this Bitwarden account.
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If you're deleting the account because you lost your Master Password, you can now create a new Bitwarden account with that email address. If the deleted account had a Premium subscription associated with it, [Contact Us](https://bitwarden.com/contact/){:target="\_blank"} and we'll reapply your subscription to the new account.
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## Delete an Organization
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{% callout info %}
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Only the **Owner** of an Organization has the authority to delete the Organization. For more information, see [User Types and Access Controls]({% link _articles/organizations/user-types-access-control.md %}).
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{% endcallout %}
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1. In the [Web Vault](https://vault.bitwarden.com){:target="\_blank"}, open your Organization.
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2. In the Organization Vault, select the **Settings** tab.
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3. On the **My Organization** page, scroll down to the **Danger Zone** and select the **Delete Organization**.
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You'll be prompted to enter your Master Password to confirm you have the authority to take this action.
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