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fred_the_tech_writer aa9e70659a Vault Management (#382)
* Staging: Vault Mgmt (#380)

* Commit #1
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- Change "Account Mgmt" title to "Your Vault"
- Slight change to "Import & Export" category title

* - Managing Items
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- Import Export title change
- Clarification re: Login v. Lock in "Field Guide to Two-step Login"
- Clarifiation re: Org Invite Expiry in managing-users.md
- New link to Acct. Encryption Key in encrypted-export.md

* Commit #3
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- Required re-ordering

* Commit #4
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* Commit #5
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-config.yml to re-order global nav
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* General FAQs (preliminary edits)

* Features > Misc.

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layout title categories featured popular hidden tags order
article Import & Export FAQs
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This article contains Frequently Asked Questions (FAQs) regarding Import & Export.

Q: How do I import my data if I dont see my service on the import options list?

A: If we don't have official support for the service you are using, manually condition a .csv or .json for import into Bitwarden. For more information about how to do this, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %}).

Q: Can I import to Bitwarden from iCloud/Mac Keychain?

A: Currently, Apple does not provide an official way to export data from iCloud, Mac Keychain, or Safari.

Here are some third-party programs available to export this data:

{% callout warning %} Disclaimer: These 3rd party scripts/programs are unsupported by Bitwarden or Apple, and should be used at your own risk. {% endcallout %}

Once exported from iCloud, Mac Keychain, or Safari, see [Import Data to your Vault]({% link _articles/importing/import-data.md %}).

Q: How do I import items directly to Collections?

A: To import items directly to Collections, format your import as a Bitwarden .csv (for more information, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %})) and specify Collections to import each item to within the file.

Q: Why did importing create duplicate Vault items?

A: Every import operation creates every new record as an item in your Vault, regardless of whether matching Vault items already exist in your Vault. Prior to import, we recommend either:

  • Editing your import file to only include net-new Vault Items.

  • Purging your Vault before an import operation.

    Personal Vaults can be purged from the SettingsMy Account page. Organization Vaults can be purged from the Organization SettingsMy Organization page.