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help/_articles/faqs/import-faqs.md
fred_the_tech_writer aa9e70659a Vault Management (#382)
* Staging: Vault Mgmt (#380)

* Commit #1
- Updated Master Password article, and removed old versions (w/ 
redirects)
- Repurposed Account Encryption Key Article
- Moved Fingerprint Phrase article
- Requisite re-ordering of security articles
- Change "Account Mgmt" title to "Your Vault"
- Slight change to "Import & Export" category title

* - Managing Items
- Favorites & Folders (+images)
- Sync & Search (+images)
- Import Export title change
- Clarification re: Login v. Lock in "Field Guide to Two-step Login"
- Clarifiation re: Org Invite Expiry in managing-users.md
- New link to Acct. Encryption Key in encrypted-export.md

* Commit #3
-Custom Fields
- URIs (+ images)
- File Attachments
- VH Reports
- Required re-ordering

* Commit #4
-BWDC Login recommendation
-VH Reports images
- Added Two-step FAQs, Import FAQs
- FAQ Nav Item depricated, targetting FAQs for each category are now the 
last article within respective categories

* Commit #5
-Edit & move Account/Org Deletion Article
-config.yml to re-order global nav
-encrypted export update

* General FAQs (preliminary edits)

* Features > Misc.

* return forgot-master-password.md & downstream order changes

* delete account warning

* fixed link
2021-02-01 08:58:52 -05:00

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---
layout: article
title: Import & Export FAQs
categories: [import-export]
featured: true
popular: false
hidden: false
tags: []
order: 09
---
This article contains Frequently Asked Questions (FAQs) regarding **Import & Export**.
#### Q: How do I import my data if I dont see my service on the import options list?
**A:** If we don't have official support for the service you are using, manually condition a `.csv` or `.json` for import into Bitwarden. For more information about how to do this, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %}).
#### Q: Can I import to Bitwarden from iCloud/Mac Keychain?
**A:** Currently, Apple does not provide an official way to export data from iCloud, Mac Keychain, or Safari.
Here are some third-party programs available to export this data:
- <https://gist.github.com/rmondello/b933231b1fcc83a7db0b>
- <https://github.com/lifepillar/CSVKeychain>
{% callout warning %}
**Disclaimer**: These 3rd party scripts/programs are unsupported by Bitwarden or Apple, and should be used at your own risk.
{% endcallout %}
Once exported from iCloud, Mac Keychain, or Safari, see [Import Data to your Vault]({% link _articles/importing/import-data.md %}).
#### Q: How do I import items directly to Collections?
**A:** To import items directly to Collections, format your import as a Bitwarden `.csv` (for more information, see [Condition a Bitwarden .csv or .json]({% link _articles/importing/condition-bitwarden-import.md %})) and specify Collections to import each item to within the file.
#### Q: Why did importing create duplicate Vault items?
**A:** Every import operation creates every new record as an item in your Vault, regardless of whether matching Vault items already exist in your Vault. Prior to import, we recommend either:
- Editing your import file to only include net-new Vault Items.
- Purging your Vault before an import operation.
Personal Vaults can be purged from the **Settings** &rarr; **My Account** page. Organization Vaults can be purged from the **Organization Settings** &rarr; **My Organization** page.